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WonderWorks

Sales Coordinator

WonderWorks, Syracuse, New York, United States

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Do you have a knack for creating wonder and sparking imaginations? Flip everything you know about work upside-down! WonderWorks is looking for dynamic people to join our team. WonderWorks is an indoor amusement park that combines education and entertainment with more than 100 hands‑on exhibits that challenge the mind and spark the imagination.

WonderWorks Destiny is looking for a Sales Coordinator to join our team! As our Sales Coordinator, you’ll be instrumental in creating memorable experiences for our guests. From booking groups to supporting marketing initiatives, you’ll ensure every interaction is seamless and every visit is as WONDERful as can be, leaving a positive lasting impression on our guests!

Responsibilities

Provides support for the sales management team including the development of and follow‑up on new sales contracts, group bookings, host arrivals, etc.

Act as liaison between sales and operations teams on‑site during arrival, lunch, and departure

Assists in executing sales and marketing strategies and objectives for identified niche markets

Answers telephone calls and emails while providing information to interested callers

Maintains sales and marketing databases including inventories of contact names and information and customer/prospect files

Coordinates various sales and marketing fulfillment duties including direct mail, packages, letters, catalogs, and other sales literature

Completes route visits for niche market and attends off site events in company vehicle promoting marketing programs, events through word of mouth and collateral materials

Help to manage operations tasks as needed.

Perform other duties as assigned

Qualifications

Excellent customer service skills

Ability to comprehend written and verbal communication

Time management & multi‑tasking skills and ability to work independently and efficiently

Ability to anticipate guest needs

Ability to work any shift including nights, weekends, holidays, and weather conditions

Valid driver’s license and clean driving record

Proven Microsoft Office Suite skills (Excel, Outlook, Word, etc.)

Cold‑calling experience preferred

CRM experience preferred

High school diploma or equivalent preferred

Previous themed entertainment and sales experience is preferred

Prolonged periods of standing, sitting, and walking throughout the work area

Ability to lift and/or move up to 25 pounds

Job Type: Full‑time

WonderWorks is an Equal Opportunity Employer. Candidates are subject to background checks. On‑the‑job training is provided upon joining. Regular attendance is required.

The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, or skills.

Now that you know more about the role, help us learn more about you

Benefits

401(k)

401(k) matching

Dental insurance

Health insurance

Life insurance

Paid time off

Referral program

Vision insurance

Pay from: $19/hr

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