Internetwork Expert
Why Join Nôsa?
We’re a fast-growing ecommerce business in home improvement and interiors, with strong values rooted in care , teamwork , and a customer-first mindset . We’ll support your growth, value your ideas, and offer a dynamic environment where your skills will make a daily impact.
About Us nosa.co.uk is a fast-growing online luxury bathroom retailer known for exceptional customer service, premium brands, and beautifully designed spaces. With the opening of our first showroom in Harrogate, we’re expanding our reach and inviting customers to experience our products in person.
We’re passionate about delivering luxury with a personal touch — and we're looking for someone who shares that vision.
The Role As a Showroom Consultant , you'll be the face of nosa.co.uk in our Harrogate showroom. You’ll play a vital role in welcoming customers, guiding them through their bathroom journeys, and maintaining the high standards our brand is known for. This is a dual role combining in-person showroom sales and customer service with remote support via telephone for website enquiries .
Key Responsibilities
Greet and engage customers visiting the showroom in a warm, professional manner
Handle incoming customer service and sales calls from our website
Process orders using our internal IT systems (training provided)
Maintain showroom appearance to a luxury standard at all times
Support with basic returns processes as needed
Contribute to achieving sales targets and maintaining excellent customer reviews
Advise on bathroom products, add-on sales, and basic design ideas
What We’re Looking For
Retail or showroom experience (required)
Experience in bathrooms, home improvement, or interior design (advantageous)
Understanding of luxury brands and customer expectations
Strong communication and interpersonal skills
Confident, professional telephone manner
IT literate and able to quickly learn new systems
A genuine passion for delivering a 5-star customer experience
Working Hours & Location
Full-time role, working 5 out of 7 days.
Based at our new showroom in Harrogate
What We Offer
Staff discount on luxury bathroom products
Staff discounts on the Leader product range
Ongoing training and professional development
Be part of a high-growth, customer-first team
22 days holiday per year, together with bank holidays, and a scheme to enable employees to purchase an additional 3 days holiday from the Company, or sell back 2 days of holiday to the Company;
Length of Service holiday awards: 1 extra day for every 3 years service;
Death in Service benefit (3x annual salary);
Salary sacrifice pension scheme with employer contributions of 3% in line with current statutory requirements;
Salary sacrifice Cycle-to-work scheme;
Subsidised gym membership;
Employee Assistance Programme, Access to Wellbeing Advice & Counselling
Employee Referral Bonus;
Salary up to £30,000 depending on experience;
Uncapped commission structure - OTE £40,000;
Flexible working hours;
Full-time and part-time positions available
#J-18808-Ljbffr
About Us nosa.co.uk is a fast-growing online luxury bathroom retailer known for exceptional customer service, premium brands, and beautifully designed spaces. With the opening of our first showroom in Harrogate, we’re expanding our reach and inviting customers to experience our products in person.
We’re passionate about delivering luxury with a personal touch — and we're looking for someone who shares that vision.
The Role As a Showroom Consultant , you'll be the face of nosa.co.uk in our Harrogate showroom. You’ll play a vital role in welcoming customers, guiding them through their bathroom journeys, and maintaining the high standards our brand is known for. This is a dual role combining in-person showroom sales and customer service with remote support via telephone for website enquiries .
Key Responsibilities
Greet and engage customers visiting the showroom in a warm, professional manner
Handle incoming customer service and sales calls from our website
Process orders using our internal IT systems (training provided)
Maintain showroom appearance to a luxury standard at all times
Support with basic returns processes as needed
Contribute to achieving sales targets and maintaining excellent customer reviews
Advise on bathroom products, add-on sales, and basic design ideas
What We’re Looking For
Retail or showroom experience (required)
Experience in bathrooms, home improvement, or interior design (advantageous)
Understanding of luxury brands and customer expectations
Strong communication and interpersonal skills
Confident, professional telephone manner
IT literate and able to quickly learn new systems
A genuine passion for delivering a 5-star customer experience
Working Hours & Location
Full-time role, working 5 out of 7 days.
Based at our new showroom in Harrogate
What We Offer
Staff discount on luxury bathroom products
Staff discounts on the Leader product range
Ongoing training and professional development
Be part of a high-growth, customer-first team
22 days holiday per year, together with bank holidays, and a scheme to enable employees to purchase an additional 3 days holiday from the Company, or sell back 2 days of holiday to the Company;
Length of Service holiday awards: 1 extra day for every 3 years service;
Death in Service benefit (3x annual salary);
Salary sacrifice pension scheme with employer contributions of 3% in line with current statutory requirements;
Salary sacrifice Cycle-to-work scheme;
Subsidised gym membership;
Employee Assistance Programme, Access to Wellbeing Advice & Counselling
Employee Referral Bonus;
Salary up to £30,000 depending on experience;
Uncapped commission structure - OTE £40,000;
Flexible working hours;
Full-time and part-time positions available
#J-18808-Ljbffr