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Trust20

Business Development Representative

Trust20, Mayfield, Ohio, United States

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Trust20 – A Division of Gordon Food Service Hiring in partnership with Bridgeway Partners

About Trust20 Trust20 is modernizing how restaurants and foodservice professionals approach safety, training, and certification. As a division of Gordon Food Service, we provide fully digital, easy-to-use solutions for Food Handler and Food Manager training, Food Protection Manager Exams, and Food Allergy certification.

We combine deep industry expertise with a modern, customer-focused platform helping restaurants elevate their culture of safety and stay compliant with confidence.

Position Overview The Sales Development Representative is a field-based sales role responsible for growing Trust20’s presence throughout your assigned territory. You'll be responsible for building relationships with local restaurants, introducing Trust20’s training solutions, and developing a strong network within the hospitality community.

This role is ideal for someone early in their sales career who thrives in a people-focused, on-the-go environment.

Experience Level:

0-3 years

Reports To:

Sales Manager, Trust20

What You’ll Do

Visit restaurants and foodservice businesses in your territory to introduce Trust20 solutions

Build relationships with owners, managers, and key decision-makers

Conduct outreach via calls and emails to schedule meetings and follow-ups

Deliver brief presentations on Trust20’s training and certification offerings

Maintain accurate notes, activity, and pipeline updates in the CRM

Strengthen brand visibility by engaging with the local restaurant community

Who Thrives in This Role

Enjoys being out in the field and client facing

Self-motivated, organized, and comfortable managing a schedule

Curious about how restaurants operate and eager to learn

Energized by building relationships and making frequent connections

Preferred Qualifications

0–3 years of sales, customer service, or hospitality experience

Restaurant or foodservice background is a plus

Strong communication and relationship-building skills

Ability to navigate a CRM and manage territory activity

Reliable vehicle for travel within the assigned area

What Trust20 Offers

Competitive compensation with performance incentives

Support from a nationally recognized organization

Clear opportunities for growth and development

Meaningful work that helps improve safety across the foodservice industry

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