Hybrid Grievances & Appeals Specialist II

A major benefit provider based in Milwaukee seeks a Complaints & Grievances Specialist II to handle member complaints, grievances, and appeals in accordance with specific guidelines. Responsibilities include preparing necessary hearing packets, managing workflows, and collaborating with internal departments to ensure timely resolutions. The ideal candidate should have at least 1 year of experience in customer service or claims, with strong communication and organizational skills. This role offers a competitive salary of $49,200 - $66,400 and requires familiarity with Microsoft Office tools. #J-18808-Ljbffr