Wolters Kluwer
Account & Relationship Management Executive – Nursing Education – Remote
Wolters Kluwer, Phoenix, Arizona, United States, 85003
Wolters Kluwer is a global leader in professional information services that combines deep domain knowledge with specialized technology. Our portfolio offers software tools coupled with content and services that customers need to make decisions with confidence. Every day, our customers make critical decisions to help save lives, improve the way we do business, build better judicial and regulatory systems. We help them get it right.
What We Offer: The Senior Account & Relationship Executive role offers growth potential opportunities, professional development, an engaging team environment, the ability to work remotely, and amazing benefits.
What You’ll be Doing: As an Account & Relationship Management Executive, you will manage a portfolio of accounts, with a significant role in setting and negotiating product/service terms. You will leverage your deep understanding of business and account needs to create demand for the organization’s products and services, driving revenue and ensuring high customer satisfaction. The Account & Relationship Management Executive will manage and grow an established book of business, working closely with university and college decision makers in the nursing education space. On‑campus experience is not required but very helpful.
Key Tasks:
Develop in‑depth relationships with key decision‑makers in assigned accounts.
Conduct thorough needs analysis to align products/services to customer requirements.
Negotiate terms and close sales with a high degree of authority.
Develop and implement targeted sales strategies.
Track and analyze sales performance metrics and tailor strategies accordingly.
Conduct regular status meetings with clients to ensure satisfaction and identify opportunities.
Provide detailed and accurate sales forecasts.
Support clients during the implementation of products/services.
Resolve complex customer issues promptly and effectively.
Identify opportunities for upselling and cross‑selling within the account portfolio.
You’re a Great Fit if You Have/Can:
Bachelor’s Degree or equivalent relevant experience.
2 years’ experience in Field Sales or Account Management or other equivalent experience.
Excellent verbal and written communication skills.
Strong negotiation skills for setting terms and closing deals.
Solid understanding of the organization’s products or services.
Ability to design and implement targeted sales strategies.
Advanced use of CRM software for account management.
High proficiency in resolving complex customer issues.
Strong analytical skills for tracking and adapting sales performance.
Exceptional ability to build and maintain long‑term client relationships.
We are an incredibly supportive team that truly enjoys what we do and who we do it with. We play a key role within WK and assist in driving the daily success. If you have a passion for making a true difference within an organization, while working alongside a genuinely caring and supportive team, we highly encourage you to apply.
Additional Information: Wolters Kluwer offers great benefits and programs to help meet your needs and balance your work and personal life, including Medical, Dental, & Vision Plans, 401(k), FSA/HSA, Commuter Benefits, Tuition Assistance Plan, Vacation and Sick Time, and Paid Parental Leave.
Wolters Kluwer is an Equal Opportunity / Affinity Action employer. Diversity Matters: Our company strives for an inclusive culture to attract, develop, and retain diverse talent. We’ve been recognized by employees as a European Diversity Leader in the Financial Times, as one of Forbes America’s Best Employers for Diversity in 2022, 2021, and 2020, and as one of Forbes America’s Best Employers for Women.
Applicants may be required to appear onsite at a Wolters Kluwer office as part of the recruitment process.
Wolters Kluwer
#J-18808-Ljbffr
What We Offer: The Senior Account & Relationship Executive role offers growth potential opportunities, professional development, an engaging team environment, the ability to work remotely, and amazing benefits.
What You’ll be Doing: As an Account & Relationship Management Executive, you will manage a portfolio of accounts, with a significant role in setting and negotiating product/service terms. You will leverage your deep understanding of business and account needs to create demand for the organization’s products and services, driving revenue and ensuring high customer satisfaction. The Account & Relationship Management Executive will manage and grow an established book of business, working closely with university and college decision makers in the nursing education space. On‑campus experience is not required but very helpful.
Key Tasks:
Develop in‑depth relationships with key decision‑makers in assigned accounts.
Conduct thorough needs analysis to align products/services to customer requirements.
Negotiate terms and close sales with a high degree of authority.
Develop and implement targeted sales strategies.
Track and analyze sales performance metrics and tailor strategies accordingly.
Conduct regular status meetings with clients to ensure satisfaction and identify opportunities.
Provide detailed and accurate sales forecasts.
Support clients during the implementation of products/services.
Resolve complex customer issues promptly and effectively.
Identify opportunities for upselling and cross‑selling within the account portfolio.
You’re a Great Fit if You Have/Can:
Bachelor’s Degree or equivalent relevant experience.
2 years’ experience in Field Sales or Account Management or other equivalent experience.
Excellent verbal and written communication skills.
Strong negotiation skills for setting terms and closing deals.
Solid understanding of the organization’s products or services.
Ability to design and implement targeted sales strategies.
Advanced use of CRM software for account management.
High proficiency in resolving complex customer issues.
Strong analytical skills for tracking and adapting sales performance.
Exceptional ability to build and maintain long‑term client relationships.
We are an incredibly supportive team that truly enjoys what we do and who we do it with. We play a key role within WK and assist in driving the daily success. If you have a passion for making a true difference within an organization, while working alongside a genuinely caring and supportive team, we highly encourage you to apply.
Additional Information: Wolters Kluwer offers great benefits and programs to help meet your needs and balance your work and personal life, including Medical, Dental, & Vision Plans, 401(k), FSA/HSA, Commuter Benefits, Tuition Assistance Plan, Vacation and Sick Time, and Paid Parental Leave.
Wolters Kluwer is an Equal Opportunity / Affinity Action employer. Diversity Matters: Our company strives for an inclusive culture to attract, develop, and retain diverse talent. We’ve been recognized by employees as a European Diversity Leader in the Financial Times, as one of Forbes America’s Best Employers for Diversity in 2022, 2021, and 2020, and as one of Forbes America’s Best Employers for Women.
Applicants may be required to appear onsite at a Wolters Kluwer office as part of the recruitment process.
Wolters Kluwer
#J-18808-Ljbffr