EWC Growth
Our Assistant Manager (ACSM) is responsible for leading our front‑of‑house team on creating an exceptional guest experience and ensuring all EWC Growth core values are consistently applied. As a member of the center leadership team, you will partner with the Center Sales Director to drive KPI's and sales through guest acquisition, retention, retail product sales, and team development. This is a full‑time, hourly position.
Responsibilities
Helps with personnel management, including training, scheduling, and coaching associates
Schedules shifts and facilitates weekly or monthly internal meetings
Reviews daily employee timesheets and submits for payroll processing
Monitors, evaluates, and helps maximize customer service delivery and satisfaction
Administers check‑ins and check‑outs as required
Processes guest payments, refunds, and appointment requests as needed
Organizes the reservation book based on guest requests and associate availability
Educates guests on benefits and savings of Wax Passes and encourages package sales
Helps develop and implement the store marketing program
Assists with inventory (retail and COGS) and reviews all inventory counts weekly and monthly
Oversees center maintenance, including cleanliness, safety, and organization
Onboards and trains new Guest Service Associates
Co‑leads Strut sessions with the Center Manager
Handles weekly bank deposits and reconciles cash received
Ensures all areas of the center, including storage room and desk, are neat, clean, and organized
Performs other duties as assigned
Requirements
2+ years of management experience, preferably in a retail environment; Key Holders strongly encouraged to apply
Knowledge of POS systems
Knowledge of computerized scheduling systems
Excellent interpersonal and communication skills, including written communication
Strong organizational skills with the ability to work in a fast‑paced environment
Ability to operate machinery such as a copy or fax machine
Prolonged periods of sitting at a desk and working on a computer
Must be able to lift 15 pounds at a time
Benefits
Compensation: $18–$21 per hour (based on experience) + monthly commission based on adjusted sales
Medical, dental, and vision insurance
401(k) plan
Life insurance policy
Paid parental leave
Complimentary waxing services at any of our centers
EWC Growth participates in E‑Verify. All offers of employment are contingent upon the successful completion of the E‑Verify process.
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Responsibilities
Helps with personnel management, including training, scheduling, and coaching associates
Schedules shifts and facilitates weekly or monthly internal meetings
Reviews daily employee timesheets and submits for payroll processing
Monitors, evaluates, and helps maximize customer service delivery and satisfaction
Administers check‑ins and check‑outs as required
Processes guest payments, refunds, and appointment requests as needed
Organizes the reservation book based on guest requests and associate availability
Educates guests on benefits and savings of Wax Passes and encourages package sales
Helps develop and implement the store marketing program
Assists with inventory (retail and COGS) and reviews all inventory counts weekly and monthly
Oversees center maintenance, including cleanliness, safety, and organization
Onboards and trains new Guest Service Associates
Co‑leads Strut sessions with the Center Manager
Handles weekly bank deposits and reconciles cash received
Ensures all areas of the center, including storage room and desk, are neat, clean, and organized
Performs other duties as assigned
Requirements
2+ years of management experience, preferably in a retail environment; Key Holders strongly encouraged to apply
Knowledge of POS systems
Knowledge of computerized scheduling systems
Excellent interpersonal and communication skills, including written communication
Strong organizational skills with the ability to work in a fast‑paced environment
Ability to operate machinery such as a copy or fax machine
Prolonged periods of sitting at a desk and working on a computer
Must be able to lift 15 pounds at a time
Benefits
Compensation: $18–$21 per hour (based on experience) + monthly commission based on adjusted sales
Medical, dental, and vision insurance
401(k) plan
Life insurance policy
Paid parental leave
Complimentary waxing services at any of our centers
EWC Growth participates in E‑Verify. All offers of employment are contingent upon the successful completion of the E‑Verify process.
#J-18808-Ljbffr