Trane Technologies
Service Account Manager - Syracuse, NY
Trane Technologies, Village Green, New York, United States
Service Account Manager – Syracuse, NY
Trane Technologies
At Trane Technologies™ and through our businesses including Trane® and Thermo King®, we create innovative climate solutions for buildings, homes, and transportation that challenge what’s possible for a sustainable world. We’re a team that dares to look at the world’s challenges and see impactful possibilities. We believe in a better future when we uplift others and enable our people to thrive at work and at home. We boldly go.
As a Senior Services Account Manager, you will join Trane’s best-in-class Commercial HVAC team. This is an exciting opportunity to make a difference in building efficiency and sustainability through our Service offerings. In this role, you are primarily responsible for delivering on our business strategy by developing long‑term customer relationships with building owners and strengthening our existing customer base with a focus on providing customers a total solution for the most energy efficient buildings.
Responsibilities
Lead customer conversations with business level insights to establish value and create demand. Actively listen to identify concerns.
Act as a facilitator to help the customer buy, including developing a project business case, financial proforma, and validating business outcomes. Gather and validate preliminary information, perform facility walkthroughs, construction plan review or other requirements.
Manage complaints, resolve conflicts, and negotiate solutions to reconcile differences while maintaining positive relationships.
Conduct consultative selling, building trust and offering solutions that provide value and meet client needs. Pursue new business and grow existing account relationships.
Proactively assess situations and take action without direction, anticipating future problems, needs, or opportunities.
Gather and analyze information for industry and market insight, identify opportunities and threats, and qualify opportunities early in the buying and selling process.
Prioritize, organize and accomplish work by developing specific goals and plans.
Identify complex problems and evaluate related information to develop and implement solutions.
Collaborate with sales teams to understand customer requirements, promote sales of company products, and provide sales support.
Qualifications
5+ years of demonstrated experience or Bachelor’s Degree in Arts/Sciences (BA/BS).
5+ years of solution sales experience with a track record of achieving and exceeding sales targets.
We prioritize practical experience and relevant skills. Candidates without a degree are encouraged to apply.
A desire to understand our business and passion to connect current and potential customers with service offerings designed to create efficient and sustainable buildings.
Ability to engage multiple stakeholders, influencers, and key decision makers.
Demonstrated ability to generate and qualify leads, facilitate customer conversations to establish value and demand, close new business and grow existing account relationships.
Strong financial and business acumen and self‑starter mindset.
Available for local travel.
Valid driver’s license for a minimum of 12 months with no major or frequent traffic violations.
Benefits
Benefits kick in on day one, including health insurance and holistic wellness programs.
Family building benefits: fertility coverage and adoption/surrogacy assistance.
401(k) match up to 6% plus an additional 2% core contribution = up to 8% company contribution.
Paid time-off, including support for volunteer and parental leave needs.
Educational and training opportunities through company programs, tuition assistance, and student debt support.
Learn more about our benefits here!
Compensation $75,000 – $120,000 per year, plus commission. Base pay range is based on US national averages. Actual base pay could vary by seniority, merit, and location.
Equal Employment Opportunity We are an equal opportunity employer; all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, pregnancy, age, marital status, disability, status as a protected veteran, or any legally protected status.
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At Trane Technologies™ and through our businesses including Trane® and Thermo King®, we create innovative climate solutions for buildings, homes, and transportation that challenge what’s possible for a sustainable world. We’re a team that dares to look at the world’s challenges and see impactful possibilities. We believe in a better future when we uplift others and enable our people to thrive at work and at home. We boldly go.
As a Senior Services Account Manager, you will join Trane’s best-in-class Commercial HVAC team. This is an exciting opportunity to make a difference in building efficiency and sustainability through our Service offerings. In this role, you are primarily responsible for delivering on our business strategy by developing long‑term customer relationships with building owners and strengthening our existing customer base with a focus on providing customers a total solution for the most energy efficient buildings.
Responsibilities
Lead customer conversations with business level insights to establish value and create demand. Actively listen to identify concerns.
Act as a facilitator to help the customer buy, including developing a project business case, financial proforma, and validating business outcomes. Gather and validate preliminary information, perform facility walkthroughs, construction plan review or other requirements.
Manage complaints, resolve conflicts, and negotiate solutions to reconcile differences while maintaining positive relationships.
Conduct consultative selling, building trust and offering solutions that provide value and meet client needs. Pursue new business and grow existing account relationships.
Proactively assess situations and take action without direction, anticipating future problems, needs, or opportunities.
Gather and analyze information for industry and market insight, identify opportunities and threats, and qualify opportunities early in the buying and selling process.
Prioritize, organize and accomplish work by developing specific goals and plans.
Identify complex problems and evaluate related information to develop and implement solutions.
Collaborate with sales teams to understand customer requirements, promote sales of company products, and provide sales support.
Qualifications
5+ years of demonstrated experience or Bachelor’s Degree in Arts/Sciences (BA/BS).
5+ years of solution sales experience with a track record of achieving and exceeding sales targets.
We prioritize practical experience and relevant skills. Candidates without a degree are encouraged to apply.
A desire to understand our business and passion to connect current and potential customers with service offerings designed to create efficient and sustainable buildings.
Ability to engage multiple stakeholders, influencers, and key decision makers.
Demonstrated ability to generate and qualify leads, facilitate customer conversations to establish value and demand, close new business and grow existing account relationships.
Strong financial and business acumen and self‑starter mindset.
Available for local travel.
Valid driver’s license for a minimum of 12 months with no major or frequent traffic violations.
Benefits
Benefits kick in on day one, including health insurance and holistic wellness programs.
Family building benefits: fertility coverage and adoption/surrogacy assistance.
401(k) match up to 6% plus an additional 2% core contribution = up to 8% company contribution.
Paid time-off, including support for volunteer and parental leave needs.
Educational and training opportunities through company programs, tuition assistance, and student debt support.
Learn more about our benefits here!
Compensation $75,000 – $120,000 per year, plus commission. Base pay range is based on US national averages. Actual base pay could vary by seniority, merit, and location.
Equal Employment Opportunity We are an equal opportunity employer; all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, pregnancy, age, marital status, disability, status as a protected veteran, or any legally protected status.
#J-18808-Ljbffr