U.S. Bank
Partner Relationship Manager, MSP
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At U.S. Bank, we’re on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities we support to grow and succeed. We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bank gives you a wide, ever‑growing range of opportunities to discover what makes you thrive at every stage of your career. Try new things, learn new skills and discover what you excel at—all from Day One.
Job Description The Partner Relationship Manager will lead strategic engagement and growth initiatives across the Merchant Service Provider (MSP) and digital partner channels for the US & Canada. This role is responsible for building and managing relationships with external sellers, driving channel performance, and enabling sales success through education, sales enablement and operational support. Success hinges on the ability to build deep relationships. The role requires a confident, strategic professional who can influence all necessary parties, conceptualize strategies and execute them, enabling partners to sell Talech solutions. The position works closely with sales leaders, merchant processing providers, operational teams, product teams, and more. A strong background in partner/channel development, POS sales, and relationship management is essential, as is an understanding of the competitive landscape, barrier identification, and proactive sales performance drivers across diverse geographies, especially between U.S. and Canadian markets. Partner relationship management from within the POS and payments space is required.
Key Responsibilities
Market Development & Partner Management – Develop and execute strategies to grow Talech’s footprint across MSP, digital, and other channels in North America.
Build trust and influence with Merchant Service Providers, driving their commitment to actively sell Talech solutions.
Identify, onboard, and nurture high‑performing external sales partners.
Drive partner engagement through enablement programs, sales performance reviews, and strategic planning.
Understand and address regional market dynamics—tailor strategies to specific areas such as Canada.
Collaborate with internal stakeholders to align channel strategies with broader Talech and U.S. Bank objectives.
Analyze competitive positioning and leverage insights to differentiate Talech in partner conversations.
Serve as the primary liaison between Talech and external/internal sales teams.
Deliver product education, sales tools, and enablement resources to drive adoption and activation.
Conduct needs assessments and engagement meetings to support sales success.
Monitor and report on channel performance metrics including attachment rates, account growth, and revenue.
Serve as a strategic advisor to partners, helping them understand the value proposition and market opportunity.
Represent Talech with confidence and credibility in high‑level discussions.
Travel as needed.
Basic Qualifications
Bachelor’s degree, or equivalent work experience.
Typically six to eight years of relevant experience.
Preferred Skills/Experience
Demonstrated sales and marketing skills and abilities.
Strong organizational and managerial skills.
Ability to work independently and in teams.
6+ years of experience in sales support, channel development, or partner relationship management.
Proven success in growing and managing external sales networks or reseller channels.
Experience with SaaS product sales and SMB financial ecosystems.
Strong familiarity with CRM and enablement tools (e.g., Salesforce, Service Cloud, Confluence, Power BI).
Excellent communication and presentation skills.
Analytical mindset with a focus on execution and performance metrics.
Experience with POS solutions and SMB verticals (Retail, Restaurants, Services) is a plus.
Strategic thinker with a hands‑on approach.
Collaborative and engaging personality that fosters trust and enthusiasm.
Comfortable navigating a fast‑paced, evolving product environment.
Skilled in escalation management and creative problem‑solving.
Experience with competitor POS and payments is a requirement.
Experience managing large markets and partner relationships is required.
Benefits
Healthcare (medical, dental, vision)
Basic term and optional term life insurance
Short‑term and long‑term disability
Pregnancy disability and parental leave
401(k) and employer‑funded retirement plan
Paid vacation (from two to five weeks depending on salary grade and tenure)
Up to 11 paid holiday opportunities
Adoption assistance
Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law.
Equal Opportunity Employer U.S. Bank is an equal opportunity employer. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, and other factors protected under applicable law.
E‑Verify U.S. Bank participates in the U.S. Department of Homeland Security E‑Verify program in all facilities located in the United States and certain U.S. territories.
Pay Range Pay Range: $86,360.00 – $101,600.00 (may vary by location).
Posting Status Posting may be closed earlier due to high volume of applicants.
Disability Accommodation If there’s anything we can do to accommodate a disability during any portion of the application or hiring process, please refer to our disability accommodations for applicants.
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At U.S. Bank, we’re on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities we support to grow and succeed. We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bank gives you a wide, ever‑growing range of opportunities to discover what makes you thrive at every stage of your career. Try new things, learn new skills and discover what you excel at—all from Day One.
Job Description The Partner Relationship Manager will lead strategic engagement and growth initiatives across the Merchant Service Provider (MSP) and digital partner channels for the US & Canada. This role is responsible for building and managing relationships with external sellers, driving channel performance, and enabling sales success through education, sales enablement and operational support. Success hinges on the ability to build deep relationships. The role requires a confident, strategic professional who can influence all necessary parties, conceptualize strategies and execute them, enabling partners to sell Talech solutions. The position works closely with sales leaders, merchant processing providers, operational teams, product teams, and more. A strong background in partner/channel development, POS sales, and relationship management is essential, as is an understanding of the competitive landscape, barrier identification, and proactive sales performance drivers across diverse geographies, especially between U.S. and Canadian markets. Partner relationship management from within the POS and payments space is required.
Key Responsibilities
Market Development & Partner Management – Develop and execute strategies to grow Talech’s footprint across MSP, digital, and other channels in North America.
Build trust and influence with Merchant Service Providers, driving their commitment to actively sell Talech solutions.
Identify, onboard, and nurture high‑performing external sales partners.
Drive partner engagement through enablement programs, sales performance reviews, and strategic planning.
Understand and address regional market dynamics—tailor strategies to specific areas such as Canada.
Collaborate with internal stakeholders to align channel strategies with broader Talech and U.S. Bank objectives.
Analyze competitive positioning and leverage insights to differentiate Talech in partner conversations.
Serve as the primary liaison between Talech and external/internal sales teams.
Deliver product education, sales tools, and enablement resources to drive adoption and activation.
Conduct needs assessments and engagement meetings to support sales success.
Monitor and report on channel performance metrics including attachment rates, account growth, and revenue.
Serve as a strategic advisor to partners, helping them understand the value proposition and market opportunity.
Represent Talech with confidence and credibility in high‑level discussions.
Travel as needed.
Basic Qualifications
Bachelor’s degree, or equivalent work experience.
Typically six to eight years of relevant experience.
Preferred Skills/Experience
Demonstrated sales and marketing skills and abilities.
Strong organizational and managerial skills.
Ability to work independently and in teams.
6+ years of experience in sales support, channel development, or partner relationship management.
Proven success in growing and managing external sales networks or reseller channels.
Experience with SaaS product sales and SMB financial ecosystems.
Strong familiarity with CRM and enablement tools (e.g., Salesforce, Service Cloud, Confluence, Power BI).
Excellent communication and presentation skills.
Analytical mindset with a focus on execution and performance metrics.
Experience with POS solutions and SMB verticals (Retail, Restaurants, Services) is a plus.
Strategic thinker with a hands‑on approach.
Collaborative and engaging personality that fosters trust and enthusiasm.
Comfortable navigating a fast‑paced, evolving product environment.
Skilled in escalation management and creative problem‑solving.
Experience with competitor POS and payments is a requirement.
Experience managing large markets and partner relationships is required.
Benefits
Healthcare (medical, dental, vision)
Basic term and optional term life insurance
Short‑term and long‑term disability
Pregnancy disability and parental leave
401(k) and employer‑funded retirement plan
Paid vacation (from two to five weeks depending on salary grade and tenure)
Up to 11 paid holiday opportunities
Adoption assistance
Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law.
Equal Opportunity Employer U.S. Bank is an equal opportunity employer. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, and other factors protected under applicable law.
E‑Verify U.S. Bank participates in the U.S. Department of Homeland Security E‑Verify program in all facilities located in the United States and certain U.S. territories.
Pay Range Pay Range: $86,360.00 – $101,600.00 (may vary by location).
Posting Status Posting may be closed earlier due to high volume of applicants.
Disability Accommodation If there’s anything we can do to accommodate a disability during any portion of the application or hiring process, please refer to our disability accommodations for applicants.
#J-18808-Ljbffr