Mass Markets
Overview
MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and global operations. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions across diverse industries. Our contact centers combine on-site and remote agents, using advanced technologies to enhance customer journeys, drive scalability and reduce costs. We are committed to fostering an environment where professionals can build meaningful careers, access continuous learning and development opportunities, and contribute to a globally expanding organization. We are seeking a
visionary and results-oriented VP of Sales
to lead our sales organization, develop strategic plans, build high-performing teams, and cultivate strong client relationships to achieve ambitious revenue targets. This executive role shapes the company’s future, expands market share, and positions the organization as a leader in a dynamic industry. To be considered for this role, you must complete a full application on our company careers page, including all screening questions and a brief pre-employment test. Position Responsibilities
Strategic Leadership
– Develop and implement a comprehensive sales strategy aligned with the company’s long-term goals and vision. Team Management & Development
– Build, lead, and mentor a high-performing sales team, fostering accountability, innovation, and excellence. Revenue Growth & Market Expansion
– Identify new market opportunities, optimize the sales pipeline, and drive top-line revenue growth across multiple verticals. Client Relationship Management
– Cultivate and maintain relationships with key clients and stakeholders, including C-suite executives, to ensure long-term partnerships. Sales Process Optimization
– Evaluate and refine sales processes to improve efficiency, scalability, and conversion rates. Market Intelligence
– Monitor industry trends and competitive activities to inform strategic decisions and maintain a competitive edge. Cross-Functional Collaboration
– Partner with marketing, operations, product, and finance teams to align sales initiatives with company-wide objectives. Performance Metrics & Accountability
– Establish and monitor KPIs to track progress, ensure accountability, and drive continuous improvement. Budget Oversight
– Manage sales budgets and allocate resources to maximize ROI and operational effectiveness. Executive Representation
– Represent the sales organization at high-level meetings, conferences, and industry events to enhance brand visibility and influence. Candidate Qualifications
WONDER IF YOU ARE A GOOD FIT FOR THIS POSITION?
All positive, driven applicants are encouraged to apply. The ideal candidate should be highly motivated and dedicated and possess the following: Bachelor’s degree in Business, Marketing, or related field; MBA preferred 10+ years of progressive sales experience, with 5+ years in a senior leadership role Proven success in achieving and exceeding revenue targets in high-growth, competitive environments Experience managing large, geographically dispersed sales teams Expertise in selling complex, consultative solutions to enterprise clients Exceptional leadership, motivational, and strategic planning skills Strong communication, negotiation, and relationship-building abilities Proficiency in CRM systems and sales analytics tools Deep understanding of market dynamics and customer needs Willingness to travel extensively for client engagement and team leadership Demonstrated ability to foster a culture of accountability, innovation, and continuous improvement Compensation & Benefits
WANT AN EMPLOYER THAT VALUES YOUR CONTRIBUTION?
At MCI, compensation and benefits packages are designed to be competitive and to grow with you over time. Starting compensation is based on experience, with a variety of benefits and incentives to support and reward our team members. What You Can Expect From MCI We offer benefits that go beyond a paycheck. Our team members enjoy: Paid Time Off: PTO and paid holidays Incentives & Rewards: Contests with cash bonuses and prizes Health Benefits: Comprehensive medical, dental, and vision coverage after 60 days; MEC plans after 30 days (options vary by location) Retirement Savings: Retirement programs where available Disability Insurance: Short-term disability coverage Life Insurance: Life insurance options Supplemental Insurance: Accident and critical illness insurance Career Growth: Opportunities for internal promotions Paid Training: Training while earning a paycheck Work Environment: Team-oriented culture Casual Dress Code: Comfortable attire Compensation & Benefits That Fit Your Life
MCI tailors offerings to fit the needs of our diverse team. Benefits vary by geography, but the core commitment remains to reward effort, provide growth opportunities, and create an environment where every employee feels valued. If you’re ready to join a company that recognizes your contributions and supports your growth, MCI is the place for you. Apply today! Physical Requirements
This job operates in a professional office environment. The employee will be largely sedentary and may need to sit/stand for long periods while using a computer and headset. The job may require operating a computer and office equipment, and occasionally moving around the office to accomplish tasks. Ability to lift up to 40 pounds may be required. Conditions of Employment
Must be authorized to work in the country where the job is based. Must be willing to submit to a Level II background and/or security investigation with a fingerprint; offers contingent on results. Must be willing to submit to drug screening; offers contingent on results. Reasonable Accommodation
Consistent with the Americans with Disabilities Act (ADA), MCI provides reasonable accommodations when requested by a qualified applicant or employee with a disability unless such accommodations would cause undue hardship. Please contact Human Resources for accommodation requests. Equal Opportunity Employer
All aspects of employment at MCI are based on merit and qualifications. MCI maintains a work environment free from discrimination. We comply with applicable laws and regulations and will consider qualified applicants with criminal histories in accordance with local and federal requirements. We do not discriminate or harass on protected characteristics and provide reasonable accommodations as required by law. About MCI
MCI helps customers tackle CX and DX challenges with industry-leading solutions that deliver outcomes. We provide BPO, contact center services, IT services, and related staffing and services. MCI employs 10,000+ people with client partners across multiple brands.
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MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and global operations. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions across diverse industries. Our contact centers combine on-site and remote agents, using advanced technologies to enhance customer journeys, drive scalability and reduce costs. We are committed to fostering an environment where professionals can build meaningful careers, access continuous learning and development opportunities, and contribute to a globally expanding organization. We are seeking a
visionary and results-oriented VP of Sales
to lead our sales organization, develop strategic plans, build high-performing teams, and cultivate strong client relationships to achieve ambitious revenue targets. This executive role shapes the company’s future, expands market share, and positions the organization as a leader in a dynamic industry. To be considered for this role, you must complete a full application on our company careers page, including all screening questions and a brief pre-employment test. Position Responsibilities
Strategic Leadership
– Develop and implement a comprehensive sales strategy aligned with the company’s long-term goals and vision. Team Management & Development
– Build, lead, and mentor a high-performing sales team, fostering accountability, innovation, and excellence. Revenue Growth & Market Expansion
– Identify new market opportunities, optimize the sales pipeline, and drive top-line revenue growth across multiple verticals. Client Relationship Management
– Cultivate and maintain relationships with key clients and stakeholders, including C-suite executives, to ensure long-term partnerships. Sales Process Optimization
– Evaluate and refine sales processes to improve efficiency, scalability, and conversion rates. Market Intelligence
– Monitor industry trends and competitive activities to inform strategic decisions and maintain a competitive edge. Cross-Functional Collaboration
– Partner with marketing, operations, product, and finance teams to align sales initiatives with company-wide objectives. Performance Metrics & Accountability
– Establish and monitor KPIs to track progress, ensure accountability, and drive continuous improvement. Budget Oversight
– Manage sales budgets and allocate resources to maximize ROI and operational effectiveness. Executive Representation
– Represent the sales organization at high-level meetings, conferences, and industry events to enhance brand visibility and influence. Candidate Qualifications
WONDER IF YOU ARE A GOOD FIT FOR THIS POSITION?
All positive, driven applicants are encouraged to apply. The ideal candidate should be highly motivated and dedicated and possess the following: Bachelor’s degree in Business, Marketing, or related field; MBA preferred 10+ years of progressive sales experience, with 5+ years in a senior leadership role Proven success in achieving and exceeding revenue targets in high-growth, competitive environments Experience managing large, geographically dispersed sales teams Expertise in selling complex, consultative solutions to enterprise clients Exceptional leadership, motivational, and strategic planning skills Strong communication, negotiation, and relationship-building abilities Proficiency in CRM systems and sales analytics tools Deep understanding of market dynamics and customer needs Willingness to travel extensively for client engagement and team leadership Demonstrated ability to foster a culture of accountability, innovation, and continuous improvement Compensation & Benefits
WANT AN EMPLOYER THAT VALUES YOUR CONTRIBUTION?
At MCI, compensation and benefits packages are designed to be competitive and to grow with you over time. Starting compensation is based on experience, with a variety of benefits and incentives to support and reward our team members. What You Can Expect From MCI We offer benefits that go beyond a paycheck. Our team members enjoy: Paid Time Off: PTO and paid holidays Incentives & Rewards: Contests with cash bonuses and prizes Health Benefits: Comprehensive medical, dental, and vision coverage after 60 days; MEC plans after 30 days (options vary by location) Retirement Savings: Retirement programs where available Disability Insurance: Short-term disability coverage Life Insurance: Life insurance options Supplemental Insurance: Accident and critical illness insurance Career Growth: Opportunities for internal promotions Paid Training: Training while earning a paycheck Work Environment: Team-oriented culture Casual Dress Code: Comfortable attire Compensation & Benefits That Fit Your Life
MCI tailors offerings to fit the needs of our diverse team. Benefits vary by geography, but the core commitment remains to reward effort, provide growth opportunities, and create an environment where every employee feels valued. If you’re ready to join a company that recognizes your contributions and supports your growth, MCI is the place for you. Apply today! Physical Requirements
This job operates in a professional office environment. The employee will be largely sedentary and may need to sit/stand for long periods while using a computer and headset. The job may require operating a computer and office equipment, and occasionally moving around the office to accomplish tasks. Ability to lift up to 40 pounds may be required. Conditions of Employment
Must be authorized to work in the country where the job is based. Must be willing to submit to a Level II background and/or security investigation with a fingerprint; offers contingent on results. Must be willing to submit to drug screening; offers contingent on results. Reasonable Accommodation
Consistent with the Americans with Disabilities Act (ADA), MCI provides reasonable accommodations when requested by a qualified applicant or employee with a disability unless such accommodations would cause undue hardship. Please contact Human Resources for accommodation requests. Equal Opportunity Employer
All aspects of employment at MCI are based on merit and qualifications. MCI maintains a work environment free from discrimination. We comply with applicable laws and regulations and will consider qualified applicants with criminal histories in accordance with local and federal requirements. We do not discriminate or harass on protected characteristics and provide reasonable accommodations as required by law. About MCI
MCI helps customers tackle CX and DX challenges with industry-leading solutions that deliver outcomes. We provide BPO, contact center services, IT services, and related staffing and services. MCI employs 10,000+ people with client partners across multiple brands.
#J-18808-Ljbffr