Executive Meetings Manager

Job Overview The Executive Meetings Manager curates high‑touch, thoughtfully designed meeting experiences for small, executive‑level groups of up to 25 rooms. This role blends sales, event planning, and on‑site coordination to deliver seamless programs that feel intimate, intentional, and impeccably executed. Ideal for a lifestyle‑luxury environment, this position focuses on relationship‑driven bookings, creative programming, and personalized service.

Reports To Director of Sales & Marketing

Essential Job Functions Key Responsibilities Sales & Booking

Proactively book and manage executive‑level meetings and small group programs (10 to 25 rooms)

Prospect and secure new executive meeting business through proactive outreach and relationship development.

Respond to inquiries with 4 hours or less, prepare proposals, and negotiate contracts in alignment with revenue goals

Collaborate with Revenue Management to optimize pricing and availability

Identify opportunities to grow repeat and referral business within this niche segment

Event Planning & Coordination

Serve as the primary point of contact from booking through program completion

Lead planning calls, site visits, and pre‑arrival coordination

Develop detailed event outlines and Event Orders (EOs)

Coordinate guestroom blocks, meeting space, food & beverage, and special requests

On‑Site Execution

Be present during programs to ensure a polished, effortless experience

Partner closely with Banquets, Culinary, Front Office, Housekeeping, Engineering, and Third‑Party Vendors (i.e. AV, décor vendors, outside caterers, etc.)

Anticipate needs and resolve issues discreetly and efficiently

Ensure every touchpoint reflects the hotel’s luxury and lifestyle standards

Brand & Guest Experience

Deliver intuitive, personalized service aligned with a design‑forward, luxury brand

Create bespoke experiences that resonate with executive clientele

Build strong client relationships to encourage loyalty and repeat business

Act as a brand ambassador for the hotel at all times

Qualifications

2–4 years of experience in Hotel Sales, Meetings & Events, or Catering

Experience in a luxury, boutique, or lifestyle hotel strongly preferred

Strong understanding of group sales, event logistics, and food & beverage

Excellent communication, negotiation, and organizational skills

Ability to manage multiple programs while maintaining high attention to detail

Proficiency in Ci/TY, Lightspeed, or similar event management systems (i.e. Social Tables)

Ability to work flexible hours, including evenings, weekends, and holidays

Key Attributes

Relationship‑driven and service‑driven

Polished, proactive, and solutions‑oriented

Creative with a strong eye for detail

Comfortable working independently and cross‑functionally

Safety & Security The safety and security of our guests and associates is of utmost importance to Crescent. Every Crescent associate should adhere to the hotel security policies and procedures, particularly regarding key controls, lifting heavy objects, using chemicals, and effectively reporting safety hazards and safety concerns.

NOTE This description excludes non‑essential and marginal functions of the position that are incidental to the performance of the fundamental job duties. Furthermore, the specific examples in each section are not intended to be all‑inclusive. Rather, they represent the typical elements and criteria considered necessary to perform the job successfully. Other job‑related duties may be assigned by the associate’s supervisor.

Furthermore, this description is subject to change, in the sole discretion of the Company, and in no way creates an employment contract, implied or otherwise; each associate remains, at all times, an “at‑will” associate.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

Source: Crescent Hotels & Resorts

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