First Security Bank
Part‑Time Retail Banker – Mayflower, AR
Important Information Regarding Application Process : We do not accept resumes and encourage applicants to include work history on our formal application available via the "Apply Now" link. Data from resume cannot be downloaded into the application. Invite you to view additional job opportunities at https://www.fsbank.com/about/join-us/.
Summary First Security Bank is seeking a professional, energetic and team‑oriented individual to join our team as a Retail Banker. If this is you and you want to join a dynamic team passionate about serving our Arkansas community, then you should apply. The position is on‑site.
Qualifications, Education, Experience & Skills
High school diploma or GED required upon graduation.
1–2 years of post‑secondary education and/or cash handling, customer service, banking or related experience preferred.
Position will begin as a Retail Banker with intent to promote to Retail Banking Specialist as skills are mastered.
Proficiency with Outlook, Word, typing, 10‑key and Internet usage required.
Willingness to demonstrate Core 5 values with customers and coworkers.
Hours of Availability Regularly scheduled hours per week: 29 hours or less. Monday and Wednesday: 8:00am – 5:00pm. Friday: 9:00am – 6:00pm. Saturday: 8:00am – 12:00pm (typically 3 per month). Extended working hours may be required.
Essential Duties And Responsibilities
Process deposits, withdrawals, cash advances, issue cashier's checks and cash checks, securing proper identification and following retail policies and procedures. Examine checks, determine funds availability based on regulation and complete hold notices. Identify counterfeit currency and refer customers to other bank services as necessary.
Visually review customer transactions verifying necessary information.
Count and balance cash using retail platform. Buy and sell currency from the vault as necessary, ensuring that the cash drawer limits are not exceeded. Scan all proof work through branch capture machine.
Receive mortgage, consumer, and other loan payments.
Promote bank services and products following appropriate cross‑selling procedures or directing clients to appropriate bank personnel.
Adhere to daily opening and closing procedures, follow prescribed security and safety measures, secure coins and currency in vault at closing.
Maintain currency and coin supply, manually count, verify, strap currency, process coins by selling to the vault in accordance with cash limit and coin policy.
Assist with night deposits, mail deposits and ATM deposits as needed.
Complete Currency Transaction Report (CTR) and Suspicious Activity, Identity Theft, Red Flag (SIRF) as needed.
Inform Banking Center Manager and/or Retail Operation Manager of department activities and any problems, concerns or outages > $50.00.
Assist internal customers and executive management as requested.
Complete special requests such as redeeming U.S. Savings Bonds, closing accounts, exchanging foreign currencies, providing account printouts, and handling safe‑deposit box procedures.
Balance ATM and main cash vault as needed.
Provide quality service by answering questions, telephone inquiries and providing information on bank services.
Identify fraudulent transactions, review current concerns with management, become well‑informed on new suspicious activities.
Obtain training and become proficient in executing wire transfers.
Adhere to strict privacy regarding customer account information, maintain confidentiality.
Operate computer software and equipment, telephone, scanner, copier; expected to become proficient with internal bank software.
Able to hold a valid driver's license, have reliable transportation to arrive on time, and willing to extend working hours when necessary.
Attend various retail training classes, as assigned by management.
Additional duties may be assigned by management.
After Successful Training – Retail Banking Specialist Skills
Build consumer and business customer profiles as needed.
Process debit cards upon request.
Assist customers with name/address changes, account maintenance issues, reconciliation or complaints.
Update identification.
Open and close accounts.
Handle debit card disputes.
Supervisory Responsibilities This position has no supervisory responsibilities.
Soft Skills Foster a culture that values high ethical conduct, critical thinking, problem solving, engagement, teamwork and provides exceptional service. Establish positive and productive work relationships that provide honest feedback and generate trust.
Physical Demands The employee must have visual acuity to read materials, view and identify customers at drive‑through windows or on camera, and inside the lobby. Ability to articulate, converse with customers in person, over the phone, using drive‑through service. Mobility to work in standard office setting; hand, arm, finger dexterity to operate computer keyboard and office equipment. Repetitive wrist, hand, finger movements required. Must lift coins and currency up to 50 pounds. Reasonable accommodation may be made.
Mental Demands Maintain attention to detail and complete work projects accurately under time pressure. Interact with customers and coworkers calmly and patiently, maintain confidentiality and professionalism. Use basic mathematical skills related to currency. Ability to read and interpret documents and draft routine written communications.
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Summary First Security Bank is seeking a professional, energetic and team‑oriented individual to join our team as a Retail Banker. If this is you and you want to join a dynamic team passionate about serving our Arkansas community, then you should apply. The position is on‑site.
Qualifications, Education, Experience & Skills
High school diploma or GED required upon graduation.
1–2 years of post‑secondary education and/or cash handling, customer service, banking or related experience preferred.
Position will begin as a Retail Banker with intent to promote to Retail Banking Specialist as skills are mastered.
Proficiency with Outlook, Word, typing, 10‑key and Internet usage required.
Willingness to demonstrate Core 5 values with customers and coworkers.
Hours of Availability Regularly scheduled hours per week: 29 hours or less. Monday and Wednesday: 8:00am – 5:00pm. Friday: 9:00am – 6:00pm. Saturday: 8:00am – 12:00pm (typically 3 per month). Extended working hours may be required.
Essential Duties And Responsibilities
Process deposits, withdrawals, cash advances, issue cashier's checks and cash checks, securing proper identification and following retail policies and procedures. Examine checks, determine funds availability based on regulation and complete hold notices. Identify counterfeit currency and refer customers to other bank services as necessary.
Visually review customer transactions verifying necessary information.
Count and balance cash using retail platform. Buy and sell currency from the vault as necessary, ensuring that the cash drawer limits are not exceeded. Scan all proof work through branch capture machine.
Receive mortgage, consumer, and other loan payments.
Promote bank services and products following appropriate cross‑selling procedures or directing clients to appropriate bank personnel.
Adhere to daily opening and closing procedures, follow prescribed security and safety measures, secure coins and currency in vault at closing.
Maintain currency and coin supply, manually count, verify, strap currency, process coins by selling to the vault in accordance with cash limit and coin policy.
Assist with night deposits, mail deposits and ATM deposits as needed.
Complete Currency Transaction Report (CTR) and Suspicious Activity, Identity Theft, Red Flag (SIRF) as needed.
Inform Banking Center Manager and/or Retail Operation Manager of department activities and any problems, concerns or outages > $50.00.
Assist internal customers and executive management as requested.
Complete special requests such as redeeming U.S. Savings Bonds, closing accounts, exchanging foreign currencies, providing account printouts, and handling safe‑deposit box procedures.
Balance ATM and main cash vault as needed.
Provide quality service by answering questions, telephone inquiries and providing information on bank services.
Identify fraudulent transactions, review current concerns with management, become well‑informed on new suspicious activities.
Obtain training and become proficient in executing wire transfers.
Adhere to strict privacy regarding customer account information, maintain confidentiality.
Operate computer software and equipment, telephone, scanner, copier; expected to become proficient with internal bank software.
Able to hold a valid driver's license, have reliable transportation to arrive on time, and willing to extend working hours when necessary.
Attend various retail training classes, as assigned by management.
Additional duties may be assigned by management.
After Successful Training – Retail Banking Specialist Skills
Build consumer and business customer profiles as needed.
Process debit cards upon request.
Assist customers with name/address changes, account maintenance issues, reconciliation or complaints.
Update identification.
Open and close accounts.
Handle debit card disputes.
Supervisory Responsibilities This position has no supervisory responsibilities.
Soft Skills Foster a culture that values high ethical conduct, critical thinking, problem solving, engagement, teamwork and provides exceptional service. Establish positive and productive work relationships that provide honest feedback and generate trust.
Physical Demands The employee must have visual acuity to read materials, view and identify customers at drive‑through windows or on camera, and inside the lobby. Ability to articulate, converse with customers in person, over the phone, using drive‑through service. Mobility to work in standard office setting; hand, arm, finger dexterity to operate computer keyboard and office equipment. Repetitive wrist, hand, finger movements required. Must lift coins and currency up to 50 pounds. Reasonable accommodation may be made.
Mental Demands Maintain attention to detail and complete work projects accurately under time pressure. Interact with customers and coworkers calmly and patiently, maintain confidentiality and professionalism. Use basic mathematical skills related to currency. Ability to read and interpret documents and draft routine written communications.
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