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Bruner Auto Family

Service Advisor

Bruner Auto Family, Stephenville, Texas, us, 76402

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About Us The philosophy of Bruner Motors is to be an outstanding dealership as well as an outstanding place for our employees to work. To achieve this goal, we must provide service to the public through the cooperation and understanding of all those who make up the Bruner team. We realize that the public will only be attracted to an organization that is at peace with itself. Our customers are neighbors, who come back year after year because we do everything we can to satisfy their needs. So, too, the management of the dealership hopes to satisfy the needs of our employees. The daily contact between employees, management, the public, and each other shapes the kind of business we have.

Job Description The responsibilities of a Service Advisor include greeting customers, listening to their needs, and scheduling appointments as needed. They may also set up loaner cars and verify insurance before maintenance is scheduled.

Responsibilities

Greet customers promptly

Obtain customer and vehicle information

Clearly report all vehicle symptoms as described by the customer

Determine and recommend maintenance based on age, mileage and history of vehicle

Prepare a complete and accurate estimate of cost for labor and parts

Establish follow up time

Monitor the progress of each vehicle throughout the day, and update customers frequently

Verify that the final invoice reconciles with the work performed on the repair order

Explain all completed work and charges to customers

Benefits

Health Insurance

Dental Insurance

Vision Insurance

Life Insurance

401k

401K Match

Paid Vacation

Paid Time Off after 90 days

Requirements

Proven record of achieving exceptional customer satisfaction

Past experience as a service advisor, assistant lane manager or service consultant

Very energetic personality

A desire for a long-term career with a growing organization

Personal and professional integrity

Computer skills and willingness to learn new programs

Seniority level Entry level

Employment type Full-time

Job function Other

Industries Motor Vehicle Manufacturing

Bruner Auto Family is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.

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