Bruner Auto Family
About Us
The philosophy of Bruner Motors is to be an outstanding dealership as well as an outstanding place for our employees to work. To achieve this goal, we must provide service to the public through the cooperation and understanding of all those who make up the Bruner team. We realize that the public will only be attracted to an organization that is at peace with itself. Our customers are neighbors, who come back year after year because we do everything we can to satisfy their needs. So, too, the management of the dealership hopes to satisfy the needs of our employees. The daily contact between employees, management, the public, and each other shapes the kind of business we have.
Job Description The responsibilities of a Service Advisor include greeting customers, listening to their needs, and scheduling appointments as needed. They may also set up loaner cars and verify insurance before maintenance is scheduled.
Responsibilities
Greet customers promptly
Obtain customer and vehicle information
Clearly report all vehicle symptoms as described by the customer
Determine and recommend maintenance based on age, mileage and history of vehicle
Prepare a complete and accurate estimate of cost for labor and parts
Establish follow up time
Monitor the progress of each vehicle throughout the day, and update customers frequently
Verify that the final invoice reconciles with the work performed on the repair order
Explain all completed work and charges to customers
Benefits
Health Insurance
Dental Insurance
Vision Insurance
Life Insurance
401k
401K Match
Paid Vacation
Paid Time Off after 90 days
Requirements
Proven record of achieving exceptional customer satisfaction
Past experience as a service advisor, assistant lane manager or service consultant
Very energetic personality
A desire for a long-term career with a growing organization
Personal and professional integrity
Computer skills and willingness to learn new programs
Seniority level Entry level
Employment type Full-time
Job function Other
Industries Motor Vehicle Manufacturing
Bruner Auto Family is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.
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Job Description The responsibilities of a Service Advisor include greeting customers, listening to their needs, and scheduling appointments as needed. They may also set up loaner cars and verify insurance before maintenance is scheduled.
Responsibilities
Greet customers promptly
Obtain customer and vehicle information
Clearly report all vehicle symptoms as described by the customer
Determine and recommend maintenance based on age, mileage and history of vehicle
Prepare a complete and accurate estimate of cost for labor and parts
Establish follow up time
Monitor the progress of each vehicle throughout the day, and update customers frequently
Verify that the final invoice reconciles with the work performed on the repair order
Explain all completed work and charges to customers
Benefits
Health Insurance
Dental Insurance
Vision Insurance
Life Insurance
401k
401K Match
Paid Vacation
Paid Time Off after 90 days
Requirements
Proven record of achieving exceptional customer satisfaction
Past experience as a service advisor, assistant lane manager or service consultant
Very energetic personality
A desire for a long-term career with a growing organization
Personal and professional integrity
Computer skills and willingness to learn new programs
Seniority level Entry level
Employment type Full-time
Job function Other
Industries Motor Vehicle Manufacturing
Bruner Auto Family is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.
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