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Crisis24

Senior Residential Security Agent

Crisis24, Los Angeles, California, United States, 90079

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Who We Are Looking For The ideal candidate exudes and demonstrates passion for security and safety. Key skills encompass strong security minded professional, customer service, strong verbal communication, writing, critical thinking, analytical abilities, and a grasp of basic risk management principles. The candidate should thrive in a team environment with shifting priorities, projects, and evolving security program expectations. Adherence to discretion and confidentiality is mandatory, with a capacity to assess and communicate sensitive topics and risks in a reasonable manner. Operating with integrity in all aspects of the job is a must. Ideal past job experiences that prepare candidates for this role may include executive protection, alarm/camera operators, residential security, emergency response, or a combination of these.

Responsibilities & Expectations

Responsible for safeguarding the client, family, and personal property at the residence.

Incorporate the client’s core values and code of conduct in all decisions and actions.

Responsible for making real-time operational decisions that enhance safety for the client and immediate family members.

Maintain and manage all security logs, radio logs, visitor information, residence audits, vehicle inspections, and security phone communication.

Monitor the residential intrusion detection system, panic alarms, and CCTV camera system.

Access control for visitors, employees, and vendors.

Opportunities for travel/special assignments.

Demonstrate effective communication with the client, the family, and other team members.

Maintain discretion and confidentiality.

Promote and establish effective working relationships with the client and the Team Lead to quickly resolve operational issues without affecting the client’s quality of life.

Partner with various intelligence and investigations teams, global security operations center assets, other private security firms, and local law enforcement to proactively identify and mitigate threats.

Detect and report suspicious activity and security vulnerabilities.

Ability to operate in a dynamic, multifaceted, and fast-paced environment.

Qualifications

Required - Possess a valid and current BSIS issued CA Guard Card and ExposedFirearm Permit

Participation in random drug screenings

Must Pass Physical Readiness Test (PRT) & Meet and Greet prior to offer of employment

Pass pre-employment Background Investigation (BGI)

Possess a high school diploma, GED, or equivalent

Possess a valid and current driver’s license

Showcase abilities and experience in security planning, emergency response, conflict resolution, team environments and understanding of Residential Security Technologies

Possess strong Written and Verbal Communication skills, Command Presence & Confidence in abilities to operate as a security professional

Required Qualifications

Possess a valid and current Basic Lifesaver Course (BLS) certification for Pediatric/Adult care

Possess a valid and current U.S. Passport

Completion of an Executive Protection or Residential Security applicable academy or course (*course approval by Crisis24 Training team)

Experience in providing Secure Transportation Operations (STO) for clientele in a solo or team capacity

2-4 years’ experience in a Residential Security Team Capacity

Benefits

Medical, Dental, Vision, and Life Insurance

Competitive 401K with employer match

Employee Assistance Program (EAP)

Paid time off (PTO)

Information Security: Protect the data and systems of Crisis24 and its stakeholders by adhering to policies, reporting incidents and potential problems, completing regular training, and identifying opportunities for improvement. Crisis24, A GardaWorld Company is dedicated to equal opportunity in employment. We are committed to a work environment that celebrates diversity. We do not discriminate against any individual based on race, color, sex, national origin, age, religion, marital or parental status, sexual orientation, gender identity, gender expression, military or veteran status, disability, or any factors protected by applicable laws.

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