Legends Global
Get AI-powered advice on this job and more exclusive features.
Summary Legends Global , the leader in privately managed public assembly facilities, has an excellent and immediate opening for an
Event Manager
at
NRG Park
in Houston, Texas. NRG Park is a premier venue with four major spaces: NRG Center, NRG Stadium (home of the Houston Texans), NRG Astrodome, and NRG Arena. The Event Manager controls and monitors the customer contact and front‑of‑house division of the facility, plans and manages event coordination, security, crowd control, exhibitor services, outside contractor functions, and enforces fire marshal regulations. The role acts as liaison between the facility and clients, ensuring all client requirements are met and facility rules are adhered to.
Essential Duties And Responsibilities
Plan, organize, and manage assigned events at NRG Park.
Work under the guidance of the Houston Texans Lead Event Manager to learn service delivery expectations and report challenges related to executing Texans Special Events.
Report to the Senior Event Manager for all NRG Park event‑related duties, including administrative, policy, and operating functions for the Event Services Department.
Collaborate on and ensure Houston Texans Special Events are executed accurately, timely, and efficiently.
Prepare estimates, logistical documents, post‑event notes, settlements, photo folders, and other documentation for Texans Special Events and other assignments.
Coordinate with Event Services teammates on any overlaps from other events to Texans Special Events.
Be on site for Texans Special Events, departing, returning, or other Texans activities as assigned to ensure proper logistical setups, outstanding requests, overlaps, and proactive communication with internal department managers.
Report to the Director of Event Services regarding any and all situations that need to be addressed at the Executive Level, reporting incidents, work orders, or challenges.
Complete accurate, timely, and logistical forward advances for NRG Park assigned events.
Communicate with clients to obtain necessary technical requirements and other event‑related information.
Accurately prepare event estimates in conjunction with the contractual proposals set forth by the Sales Team.
Staff and supervise medical personnel, crowd control, ushers, ticket takers, and police officers for events.
Research, review, and recommend equipment, materials, and supplies required in providing event services and planning.
Build event diagrams using AutoCAD software.
During large tenant events on property, work with other Event Managers to help manage assigned tasks associated with that event.
Work closely with the Exhibitor Services Manager to ensure all services ordered through the online ordering system are delivered in a timely and consistent fashion.
Coordinate outside service needs with food and beverage contractors, decorators, or other vendors.
Assist with special needs or requests for all front‑of‑house arrangements such as opening of house, late seating, clearing aisles, ADA accommodations.
Coordinate with the Marketing Department regarding all media entry into the building before, during or immediately following events.
Coordinate with either 24‑hour Security or Event Security to ensure proper filing of all personal injury and accident reports that may occur during events or daily operations.
Communicate in a timely and accurate fashion all settlement closeout documents to Finance related to vendor invoices, service provider invoices, etc.
Accurately execute all back‑end documentation related to the event, i.e., post‑event notes, event photo uploads, event folder production and sorting.
When applicable, participate in post‑event meetings to provide detailed feedback which enhances repeat events or future events of similar genre.
Maintain the proper image and generate positive public relations with artists, clients, exhibitors, patrons, and staff.
Take directions and communicate with all users of the facility in an emergency.
May perform other duties as assigned.
Supervisory Responsibilities
Carrying out supervisory responsibilities in accordance with all policies and applicable laws.
Planning, assigning, directing work and appraising performance of part‑time employees for contracted services, including addressing complaints and resolving problems.
Reporting positive performance as well as any disciplinary concerns to the Senior Event Manager in a timely manner.
Qualifications
Demonstrate knowledge in industry terminology, facility capabilities, operational procedures, event coordination and event‑related services.
Demonstrate principles and techniques of supervision, training, budgeting, and other administrative duties.
Handle conflict, make common sense decisions and exercise proper action during high tension and stressful situations.
Possess knowledge of the principles of facility management, building operations, maintenance, practices, and safety requirements.
Coordinate and satisfy the requirements of multiple events occurring simultaneously.
Engage in decisions related to crowd management in a prompt and decisive manner during crisis situations.
Respond to common inquiries or complaints from customers, regulatory agencies, or members of the business community.
Maintain an effective working relationship with clients, employees, exhibitors, patrons and others encountered in the course of employment.
Define problems, collect data, establish facts, and draw valid conclusions.
Interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables.
Organize and prioritize work to meet deadlines.
Follow oral and written instructions and communicate effectively with others in both oral and written form.
Pleasant and helpful telephone demeanor when assisting guests, exhibitors, clients, and staff.
Work extended and irregular hours including odd hours, early mornings, late nights, weekends, and holidays as needed.
Education and/or Experience
Bachelor’s degree from an accredited four‑year college or university and five (5) years related experience and/or training, or an equivalent combination of education and experience.
A minimum of three (3) years’ experience in event management or convention services in a hotel or multi‑purpose public assembly facility is preferred.
Experience working with a major professional sports team preferred.
Knowledge of public assembly facility management, customer services practices and exhibitor services practices is a plus.
Skills And Abilities
Good written, verbal and computer skills.
Work independently, exercising judgment and initiative.
Work effectively under pressure and produce accurate results.
Remain flexible and adjust to situations as they occur.
Work in a fast‑paced environment.
Computer Skills
Operate a personal computer using Outlook, Windows, Word, Excel, Adobe Acrobat, and other standard office equipment.
Auto CAD and Adobe Illustrator are a plus.
Other Qualifications
Be licensed to operate a motor vehicle in the United States.
Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
Must lift 25 lbs.
Note The essential responsibilities of this position are described below the above headings. They may be subject to change at any time due to reasonable accommodation or other reasons.
To Apply Please include a recent copy of your resume with a cover letter and salary requirements as part of your application.
How To Apply Only the first 150 resumes received will be considered.
Applicants that need reasonable accommodation to complete the application process may contact the Human Resources Department at (832) 667-1803.
Legends Global is an Equal Opportunity/Affirmative Action employer, and encourages Women, Minorities, Individuals with Disabilities, and protected Veterans to apply. VEVRAA Federal Contractor Seniority level Mid‑Senior level
Employment type Full‑time
Job function Management and Manufacturing
Industries Entertainment Providers
Referrals increase your chances of interviewing at Legends Global by 2x
#J-18808-Ljbffr
Summary Legends Global , the leader in privately managed public assembly facilities, has an excellent and immediate opening for an
Event Manager
at
NRG Park
in Houston, Texas. NRG Park is a premier venue with four major spaces: NRG Center, NRG Stadium (home of the Houston Texans), NRG Astrodome, and NRG Arena. The Event Manager controls and monitors the customer contact and front‑of‑house division of the facility, plans and manages event coordination, security, crowd control, exhibitor services, outside contractor functions, and enforces fire marshal regulations. The role acts as liaison between the facility and clients, ensuring all client requirements are met and facility rules are adhered to.
Essential Duties And Responsibilities
Plan, organize, and manage assigned events at NRG Park.
Work under the guidance of the Houston Texans Lead Event Manager to learn service delivery expectations and report challenges related to executing Texans Special Events.
Report to the Senior Event Manager for all NRG Park event‑related duties, including administrative, policy, and operating functions for the Event Services Department.
Collaborate on and ensure Houston Texans Special Events are executed accurately, timely, and efficiently.
Prepare estimates, logistical documents, post‑event notes, settlements, photo folders, and other documentation for Texans Special Events and other assignments.
Coordinate with Event Services teammates on any overlaps from other events to Texans Special Events.
Be on site for Texans Special Events, departing, returning, or other Texans activities as assigned to ensure proper logistical setups, outstanding requests, overlaps, and proactive communication with internal department managers.
Report to the Director of Event Services regarding any and all situations that need to be addressed at the Executive Level, reporting incidents, work orders, or challenges.
Complete accurate, timely, and logistical forward advances for NRG Park assigned events.
Communicate with clients to obtain necessary technical requirements and other event‑related information.
Accurately prepare event estimates in conjunction with the contractual proposals set forth by the Sales Team.
Staff and supervise medical personnel, crowd control, ushers, ticket takers, and police officers for events.
Research, review, and recommend equipment, materials, and supplies required in providing event services and planning.
Build event diagrams using AutoCAD software.
During large tenant events on property, work with other Event Managers to help manage assigned tasks associated with that event.
Work closely with the Exhibitor Services Manager to ensure all services ordered through the online ordering system are delivered in a timely and consistent fashion.
Coordinate outside service needs with food and beverage contractors, decorators, or other vendors.
Assist with special needs or requests for all front‑of‑house arrangements such as opening of house, late seating, clearing aisles, ADA accommodations.
Coordinate with the Marketing Department regarding all media entry into the building before, during or immediately following events.
Coordinate with either 24‑hour Security or Event Security to ensure proper filing of all personal injury and accident reports that may occur during events or daily operations.
Communicate in a timely and accurate fashion all settlement closeout documents to Finance related to vendor invoices, service provider invoices, etc.
Accurately execute all back‑end documentation related to the event, i.e., post‑event notes, event photo uploads, event folder production and sorting.
When applicable, participate in post‑event meetings to provide detailed feedback which enhances repeat events or future events of similar genre.
Maintain the proper image and generate positive public relations with artists, clients, exhibitors, patrons, and staff.
Take directions and communicate with all users of the facility in an emergency.
May perform other duties as assigned.
Supervisory Responsibilities
Carrying out supervisory responsibilities in accordance with all policies and applicable laws.
Planning, assigning, directing work and appraising performance of part‑time employees for contracted services, including addressing complaints and resolving problems.
Reporting positive performance as well as any disciplinary concerns to the Senior Event Manager in a timely manner.
Qualifications
Demonstrate knowledge in industry terminology, facility capabilities, operational procedures, event coordination and event‑related services.
Demonstrate principles and techniques of supervision, training, budgeting, and other administrative duties.
Handle conflict, make common sense decisions and exercise proper action during high tension and stressful situations.
Possess knowledge of the principles of facility management, building operations, maintenance, practices, and safety requirements.
Coordinate and satisfy the requirements of multiple events occurring simultaneously.
Engage in decisions related to crowd management in a prompt and decisive manner during crisis situations.
Respond to common inquiries or complaints from customers, regulatory agencies, or members of the business community.
Maintain an effective working relationship with clients, employees, exhibitors, patrons and others encountered in the course of employment.
Define problems, collect data, establish facts, and draw valid conclusions.
Interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables.
Organize and prioritize work to meet deadlines.
Follow oral and written instructions and communicate effectively with others in both oral and written form.
Pleasant and helpful telephone demeanor when assisting guests, exhibitors, clients, and staff.
Work extended and irregular hours including odd hours, early mornings, late nights, weekends, and holidays as needed.
Education and/or Experience
Bachelor’s degree from an accredited four‑year college or university and five (5) years related experience and/or training, or an equivalent combination of education and experience.
A minimum of three (3) years’ experience in event management or convention services in a hotel or multi‑purpose public assembly facility is preferred.
Experience working with a major professional sports team preferred.
Knowledge of public assembly facility management, customer services practices and exhibitor services practices is a plus.
Skills And Abilities
Good written, verbal and computer skills.
Work independently, exercising judgment and initiative.
Work effectively under pressure and produce accurate results.
Remain flexible and adjust to situations as they occur.
Work in a fast‑paced environment.
Computer Skills
Operate a personal computer using Outlook, Windows, Word, Excel, Adobe Acrobat, and other standard office equipment.
Auto CAD and Adobe Illustrator are a plus.
Other Qualifications
Be licensed to operate a motor vehicle in the United States.
Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
Must lift 25 lbs.
Note The essential responsibilities of this position are described below the above headings. They may be subject to change at any time due to reasonable accommodation or other reasons.
To Apply Please include a recent copy of your resume with a cover letter and salary requirements as part of your application.
How To Apply Only the first 150 resumes received will be considered.
Applicants that need reasonable accommodation to complete the application process may contact the Human Resources Department at (832) 667-1803.
Legends Global is an Equal Opportunity/Affirmative Action employer, and encourages Women, Minorities, Individuals with Disabilities, and protected Veterans to apply. VEVRAA Federal Contractor Seniority level Mid‑Senior level
Employment type Full‑time
Job function Management and Manufacturing
Industries Entertainment Providers
Referrals increase your chances of interviewing at Legends Global by 2x
#J-18808-Ljbffr