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KeyBank

Salesforce Service Cloud Analyst — Hybrid Impact

KeyBank, Albany, New York, United States

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A major financial institution is seeking a Salesforce Service Cloud Business Analyst to enhance the capabilities of the Salesforce platform. This mid-senior level position involves leading requirement gathering sessions, translating business needs into technical requirements, and collaborating with cross-functional teams. The ideal candidate will have experience in commercial banking, Salesforce tools, and project management. This role is hybrid and offers competitive compensation based on skills and experience. #J-18808-Ljbffr