Director, Customer Care — Hybrid Service Leader

A leading energy service provider is seeking a Director of Customer Care to lead customer service operations with a focus on excellence and continuous improvement. This hybrid position requires over 10 years of leadership in customer service, strong analytical and relationship-building skills, and the ability to manage BPO partnerships. The role involves setting performance standards, optimizing service channels, and enhancing operational efficiency. Competitive salary and extensive benefits are offered, making this an exciting career opportunity. #J-18808-Ljbffr