QBE Americas, Inc.
Senior Claims Specialist - Accident & Health
QBE Americas, Inc., Marblehead, Massachusetts, us, 01945
Primary Details
Time Type: Full time | Worker Type: Employee
Senior Claims Specialist - Accident & Health
Location: USA - MA - Marblehead
Work Arrangement: Hybrid
The salary range for this role is: $97,000-145,000K
The Opportunity The purpose of this role is to provide exceptional claims service to customers by managing complex claims effectively. This includes assessing policy coverage, investigating, evaluating, and negotiating intricate claims, collaborating with suppliers and stakeholders, and offering senior technical guidance and support.
Your new Role
Provide technical guidance and analysis for complex and high-value claims.
Assist in implementing and maintaining claims management strategies.
Maintain comprehensive knowledge of insurance guidelines and policies.
Build and maintain relationships with stakeholders.
Manage a portfolio of complex or high-value claims.
Act as an escalation point for customer complaints.
Provide senior technical expertise and mentoring for team development.
Engage with the team to encourage partner relationships.
Support process improvement through negotiation and dispute resolution.
Work Experience Preferred Work Experience includes:
Relevant experience in classes.
Management of complex and/or high value claims.
Involvement with relevant industry groups.
Qualifications Preferred Qualifications include:
Tertiary Degree or equivalent combination of education and work experience.
Compensation Package The salary range for this role is provided above. This is the national range for location(s) listed. The salary offer will be decided based on the role's complexity, its location, and the candidate's professional background, including their education and experience. Beyond the base salary, regular full-time and part-time employees will also be eligible for QBE's annual discretionary bonus plan based on business and individual performance. We encourage all candidates to apply, even if their salary expectations fall outside of this range, as we are committed to finding the right fit for our team.
QBE Benefits We offer a range of benefits to help provide holistic support for your work life, whatever your circumstances. As a QBE employee you will have access to:
Hybrid Working
- a mix of working from home and in the office
22 weeks
of paid leave for family growth, with 12 weeks available to all parents on a gender-equal basis
Competitive 401(k)
program with company match up to 8%
Well-being program
including holistic wellbeing coaching, gym membership, confidential counselling, financial and legal advice
Tuition Reimbursement
for professional certifications, and continuing education
Employee Network and Community
– QBE actively supports six Employee Networks, and many ways to give back to your community
Why QBE? At QBE, we're enabling a more resilient future - for our customers, communities, environment, and for our people. We're building momentum to achieve something significant and know our people are at the center of our success.
Our industry offers interesting and varied careers where you can help people to protect what matters most. As part of the QBE team, you'll get to spend every day working with people who are passionate, talented and kind. And our international scale means we're big enough for your ambitions, yet small enough for you to make a real impact.
Join us now, so you can be part of our success - and we can be part of yours!
https://www.linkedin.com/company/qbe-north-america/
Equal Employment Opportunity QBE provides equal employment opportunities to applicants and employees without regard to race; color; gender; gender identity; sexual orientation; religious practices and observances; national origin; pregnancy, childbirth, or related medical conditions; protected veteran status; or disability or any other legally protected status.
This position is not eligible for visa sponsorship. Applicants must be authorized to work in the United States on a full-time basis without the need for current or future sponsorship.
Supplementary Information The duties listed in this job description do not limit the assignment of work. They are not to be construed as a complete list of the duties normally to be performed in the position or those occasionally assigned outside an employee's normal duties. Our Group Code of Ethics and Conduct addresses the responsibilities we all have at QBE to our company, to each other and to our customers, suppliers, communities and governments. It provides clear guidance to help us to make good judgement calls.
US Only Disclaimer To successfully perform this job, the individual must be able to perform each essential job responsibility satisfactorily. Reasonable accommodations may be made to enable an individual with disabilities to perform the essential job responsibilities.
US Only - Travel Frequency Infrequent (approximately 1-4 trips annually)
US Only - Physical Demands General office jobs: Work is generally performed in an office environment in which there is not substantial exposure to adverse environmental conditions. Must have the ability to remain in a stationary position for extended periods of time. Must be able to operate basic office equipment including telephone, headset and computer. Incumbent must be able to lift basic office equipment up to 20 lbs.
Skills Analytical Thinking, Claims Settlement, Coaching, Critical Thinking, Detail‑Oriented, Insurance Claims Management, Insurance Policies, Intentional collaboration, Managing performance, Problem Solving, Process Improvements, Regulatory Compliance, Risk Management, Stakeholder Management, Technical Support
How to Apply To submit your application, click "Apply" and follow the step by step process.
#J-18808-Ljbffr
Senior Claims Specialist - Accident & Health
Location: USA - MA - Marblehead
Work Arrangement: Hybrid
The salary range for this role is: $97,000-145,000K
The Opportunity The purpose of this role is to provide exceptional claims service to customers by managing complex claims effectively. This includes assessing policy coverage, investigating, evaluating, and negotiating intricate claims, collaborating with suppliers and stakeholders, and offering senior technical guidance and support.
Your new Role
Provide technical guidance and analysis for complex and high-value claims.
Assist in implementing and maintaining claims management strategies.
Maintain comprehensive knowledge of insurance guidelines and policies.
Build and maintain relationships with stakeholders.
Manage a portfolio of complex or high-value claims.
Act as an escalation point for customer complaints.
Provide senior technical expertise and mentoring for team development.
Engage with the team to encourage partner relationships.
Support process improvement through negotiation and dispute resolution.
Work Experience Preferred Work Experience includes:
Relevant experience in classes.
Management of complex and/or high value claims.
Involvement with relevant industry groups.
Qualifications Preferred Qualifications include:
Tertiary Degree or equivalent combination of education and work experience.
Compensation Package The salary range for this role is provided above. This is the national range for location(s) listed. The salary offer will be decided based on the role's complexity, its location, and the candidate's professional background, including their education and experience. Beyond the base salary, regular full-time and part-time employees will also be eligible for QBE's annual discretionary bonus plan based on business and individual performance. We encourage all candidates to apply, even if their salary expectations fall outside of this range, as we are committed to finding the right fit for our team.
QBE Benefits We offer a range of benefits to help provide holistic support for your work life, whatever your circumstances. As a QBE employee you will have access to:
Hybrid Working
- a mix of working from home and in the office
22 weeks
of paid leave for family growth, with 12 weeks available to all parents on a gender-equal basis
Competitive 401(k)
program with company match up to 8%
Well-being program
including holistic wellbeing coaching, gym membership, confidential counselling, financial and legal advice
Tuition Reimbursement
for professional certifications, and continuing education
Employee Network and Community
– QBE actively supports six Employee Networks, and many ways to give back to your community
Why QBE? At QBE, we're enabling a more resilient future - for our customers, communities, environment, and for our people. We're building momentum to achieve something significant and know our people are at the center of our success.
Our industry offers interesting and varied careers where you can help people to protect what matters most. As part of the QBE team, you'll get to spend every day working with people who are passionate, talented and kind. And our international scale means we're big enough for your ambitions, yet small enough for you to make a real impact.
Join us now, so you can be part of our success - and we can be part of yours!
https://www.linkedin.com/company/qbe-north-america/
Equal Employment Opportunity QBE provides equal employment opportunities to applicants and employees without regard to race; color; gender; gender identity; sexual orientation; religious practices and observances; national origin; pregnancy, childbirth, or related medical conditions; protected veteran status; or disability or any other legally protected status.
This position is not eligible for visa sponsorship. Applicants must be authorized to work in the United States on a full-time basis without the need for current or future sponsorship.
Supplementary Information The duties listed in this job description do not limit the assignment of work. They are not to be construed as a complete list of the duties normally to be performed in the position or those occasionally assigned outside an employee's normal duties. Our Group Code of Ethics and Conduct addresses the responsibilities we all have at QBE to our company, to each other and to our customers, suppliers, communities and governments. It provides clear guidance to help us to make good judgement calls.
US Only Disclaimer To successfully perform this job, the individual must be able to perform each essential job responsibility satisfactorily. Reasonable accommodations may be made to enable an individual with disabilities to perform the essential job responsibilities.
US Only - Travel Frequency Infrequent (approximately 1-4 trips annually)
US Only - Physical Demands General office jobs: Work is generally performed in an office environment in which there is not substantial exposure to adverse environmental conditions. Must have the ability to remain in a stationary position for extended periods of time. Must be able to operate basic office equipment including telephone, headset and computer. Incumbent must be able to lift basic office equipment up to 20 lbs.
Skills Analytical Thinking, Claims Settlement, Coaching, Critical Thinking, Detail‑Oriented, Insurance Claims Management, Insurance Policies, Intentional collaboration, Managing performance, Problem Solving, Process Improvements, Regulatory Compliance, Risk Management, Stakeholder Management, Technical Support
How to Apply To submit your application, click "Apply" and follow the step by step process.
#J-18808-Ljbffr