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United Rentals

Credit Specialist

United Rentals, Charlotte, North Carolina, United States, 28245

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As a Credit Specialist, your ability to assess, negotiate and collect on open account receivables will be key. As our liaison between customers and branches, you will help us maintain positive relationships while meeting the established goals and objectives of our Credit Playbook/Credit Management team.

What You’ll Do

Responsible for meeting established goals and objectives as determined by Credit Playbook/Credit Management

Responsible to meet all established metrics including those associated with contacting customers and collecting past due balances for assigned accounts receivable portfolio through a range of techniques, including telephone, email, facsimile and automated collection letters

Collect, review, evaluate and prepare credit recommendations for Credit Supervisor on additional action deemed appropriate and necessary to collect past due balances

Assist in the negotiation of payment arrangements and plan

Communicate progress and concerns with Credit Management Team on a regular basis

Work with field operations to review and resolve customer billing issues and disputes

Resolve any additional information requests, invoicing, billing issues documentation requests and disputes that may be brought up by the customers

Other duties assigned as needed

Requirements

Bachelor's degree or equivalent experience preferred

3-5 years of related finance experience (collection experience preferred)

Strong Microsoft Office skills, particularly Excel

Ability to complete complex account reconciliations with a customer-focused approach

Web-Based Workflow Solution software experience preferred

Strong math and verbal/written communication skills

Superior organizational and time-management skills

Valid Driver's license is required

Benefits

Paid Parental Leave

United Compassion Fund

Employee Discount Program

Career Development & Promotional Opportunities

Additional Vacation Buy Up Program (US Only)

Early Wage Access through Payactiv (US Hourly Only)

Paid Sick Leave

An inclusive and welcoming culture

Equal Opportunity Employer United Rentals, Inc. is an Equal Opportunity Employer and makes employment decisions regardless of race, color, religion, sex, national origin, age, genetic information, citizenship status, veteran status, sexual orientation, gender identity, disability, or any other status protected by law. If you need a reasonable accommodation at any point of the application process, please email careers@ur.com for assistance.

Veterans and Military At United Rentals, we proudly hire active duty members, veterans, reservists, and their families. The values that define your service—leadership, discipline, integrity, teamwork—are the same values that drive our success. With many veterans already part of our team, we’re ready to help you transition into a rewarding career.

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