Leasing Consultant-Roanoke/Salem

Greenbrier Management Company Based in Williamsburg, Virginia, Greenbrier Management Company was founded in 1984 by corporate owners to manage their own properties and has since expanded to include third‑party property management. With over 30 years of business, we successfully serve residents and owners, maintaining above‑market averages for occupancy and lease rates. Our team is comprised of individuals with a drive for success, experience, excellent talent, and superior customer service, making us a top performer in the property management industry.

Job Description We are seeking a highly motivated and enthusiastic individual to serve as Leasing Consultant for a rapidly growing and dynamic property management organization. This position is responsible for leasing, marketing, and maintaining satisfied residents. This is an outstanding career opportunity for an energetic professional to be a part of a passionate team of A players, committed to achieving success.

Responsibilities

Rents apartment units to prospective residents

Answers phone and email inquiries from prospective residents while encouraging them to visit the community

Meets with prospective residents to determine the type of apartment to meet the prospect’s needs, while using innovative sales techniques to close lease sales

Develops and implements an effective marketing plan that achieves community goals

Conducts outreach marketing activity to ensure appropriate traffic levels are achieved and maintained

Shows apartments and the overall community to prospective residents ensuring amenities are highlighted

Obtains all needed information from prospects to begin the application process, including entering all data in the computer system

Contacts prospect regarding the approval/disapproval decision, assists them in completing the lease application, obtains initial rent and deposit payments, and schedules the move‑in date and any maintenance that must be completed in advance of the move‑in date

Prepares and maintains a file for each resident, ensuring all information is correct and updated on a regular basis

Contacts residents with expiring leases to discuss renewals and encourages lease renewals

Handles resident calls for service or other needs while forwarding to the appropriate staff members, writes work orders for service, and promotes good resident relations through courteous and timely response to resident needs and concerns

Answers outside phone calls and greets visitors

Prepares reports or compiles other data as requested

Performs other duties as assigned which are in the best interests of the company

Qualifications

Previous restaurant, retail sales, or multifamily leasing experience required; previous multifamily leasing experience preferred

Experience with Entrata preferred

Above average ability to communicate with clients and co‑workers both verbally and in writing

Basic personal computer skills and ability to learn specialized software

Skill to convince prospective residents of the advantages of living at a community by sales closing methods

Ability to work a varied schedule, including weekends and some holidays as required

Ability to learn and comply with industry legal requirements, especially related to Federal and Local Fair Housing Laws

Ability to travel off‑site for training courses and outside marketing

We are seeking highly motivated, career oriented individuals who function well in a team environment. The successful candidate will be enthusiastic, passionate and accountable for achieving results.

Candidates will be required to pass a criminal background investigation, credit check and drug screening.

Seniority Level Entry level

Employment Type Full‑time

Job Function Sales and Management

Industries Internet Publishing

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