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One Hour Heating & Air Conditioning Hampton Roads

Fulfillment Specialist

One Hour Heating & Air Conditioning Hampton Roads, Virginia Beach, Virginia, us, 23450

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Fulfillment Specialist

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One Hour Heating & Air Conditioning Hampton Roads

Description We’re activating a key operations role designed to streamline parts flow, drive field readiness, and strengthen the service outcomes our customers expect. If you thrive on problem‑solving, vendor engagement, and operational precision, this role will be a strong fit for you.

About Us We’re a high-performance, customer‑centric organization known for rapid response, reliable solutions, and consistent service excellence. Our field teams depend on accurate and timely parts fulfillment to keep jobs on track. This position is the operational backbone that ensures they have what they need every time.

Role Overview As the Parts Fulfillment Specialist, you’ll own the sourcing, coordination, and distribution of materials across multiple vendors and internal channels. You’ll manage warranty verification, maintain accurate inventory controls, and ensure seamless replenishment for our service fleet. This role directly enables efficient field operations and elevated customer outcomes.

Benefits

401(k) with company match

Health, dental, and vision insurance

Life insurance

PTO

Employee discounts

On‑the‑job training

Professional development support

Career advancement opportunities

Requirements Core Responsibilities

Validate equipment and part warranties for active service calls.

Source parts and materials across vendor networks, distributors, and internal warehouses.

Engage suppliers to confirm availability, pricing accuracy, and delivery commitments.

Maintain inventory integrity through receiving, stocking, organization, and routine cycle counts.

Fulfill technician and service van replenishment orders with accuracy and urgency.

Track, update, and close out part orders within internal systems.

Partner with service managers, dispatch, and field technicians to align on daily and weekly parts demand.

Provide operational support across warehouse and logistics functions as required.

Qualifications

Entry-level friendly; comprehensive in‑house training provided.

Prior fulfillment or parts experience is helpful but not required.

Strong attention to detail and structured organizational habits.

Proficient in using inventory tools, spreadsheets, and vendor platforms.

Effective communicator comfortable coordinating across teams and external partners.

Able to manage competing priorities in a fast‑paced environment.

Why Join Us

Well‑established, multi‑state organization with a strong customer‑service culture.

Competitive compensation and a full benefits suite.

High‑trust team environment with clear growth pathways.

Direct, meaningful impact on field performance and customer satisfaction.

Collaborative, long‑tenured team that celebrates wins and supports ongoing development.

Seniority level

Entry level

Employment type

Full-time

Job function

Other

Industries

Consumer Services

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