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NETSCOUT

Sales Engineer

NETSCOUT, Salt Lake City, Utah, United States

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1 day ago Be among the first 25 applicants

This range is provided by NETSCOUT. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range $160,000.00/yr - $170,000.00/yr

Additional compensation types Commission and RSUs

Sales Engineer, SLED Customers At NETSCOUT, we are an elite force of trailblazers, innovators, and problem solvers. We protect the connected world from cyberattacks and performance and availability disruptions through our unique visibility platform and solutions powered by pioneering deep packet inspection at scale technology.

We are Guardians of the Connected World. We are looking for exceptional talent to join our team.

About NETSCOUT NETSCOUT has been helping the world’s largest organizations solve their most complex digital challenges for more than 40 years.

NETSCOUT unlocks insight at unequaled scale, from every data packet to the broadest view of global internet traffic, so the world’s essential organizations can solve problems faster, constantly transform their digital ecosystems, secure what matters – and stay unstoppable for a world that relies on them every second.

Position Summary The role of the Sales Engineer is to assist the SLED Sales team in reaching the revenue goal by providing quality pre‑sales technical support and presentations focused on articulating value to the prospective buyer. Represent NETSCOUT Systems as the product solution specialist and work to insure the best possible technical solution with the information provided. Specialization designated by a defined strategic initiative as named by NETSCOUT Systems. These areas will include verticals such as System Integrators and Channel Partners.

This individual will report to the Regional Director. This person will be required to have significant interaction and consultation with customers and must have a solid understanding of the sales cycle and working with the SLED Sales teams throughout the process.

Sales Engineers and their Account Managers will be placed in situations to uncover and develop new areas of business and relationships for NETSCOUT Systems.

Essential Duties and Responsibilities (Other duties may be assigned)

The SLED Sales Engineer must be able to work closely with the Account Manager(s) and Regional Director to develop business and technical strategies that can help ensure the best chance to win business.

Investigate the prospect’s needs and assist in developing a strategy to win business

Assist the Sales Teams in making tactical decisions regarding the sale.

Identify compelling events or specific business problems and offer attractive solutions to the client.

Provide specialized technical support to the prospect/customer using NETSCOUT’s ‘best practices’ techniques along with other available resources provided to the Sales Engineering group.

Account responsibility for all lead technical activities. This includes building relationships across customer's IT silos to document their infrastructure and understand their challenges and seek out potential projects.

The Sales Engineer will directly assist Sales teams in achieving financial targets via the sales process and assisting sales in accurately assessing and forecasting opportunities.

Must be able to create and deliver PoCs, manage competitive Bakeoffs, prepare for and run initial and subsequent onsite presentations or host remote presentations using WebEx or Meeting Place, ability to perform canned or live product demonstrations of system capabilities and benefits for customer meeting, show ability to lead whiteboard discussions, etc., to best present NETSCOUT solutions in the best possible light for customers, resellers, integrators, etc.

Work with users on a regular basis, explore scenarios in which the system is being used and discover new upsell opportunities by understanding the user’s needs.

Adapt to new situations and opportunities that may include multiple Integrators on a common customer network

Travel required within the assigned territory and within the Region estimated at 40 - 50% within the territory.

Preferred Education

Bachelor’s Degree in Computer Science or Software Engineering or equivalent

Basic Qualifications/Skills

Minimum 10 years’ experience in IT and/or 7 years as a pre‑sales engineer, Network Engineer, Application Engineer or in a pre‑sales technical support role.

Minimum 5 year’s experience in Network Security

This person must have experience and demonstrated working with customers to understand their technical challenges and requirements and to have effectively proposed desired solutions.

Proven pre‑sales record of success and achievement for themselves and their team.

Strong Networking and Application background desired along with a working knowledge of Linux/Windows operating systems.

Cultural familiarity and experience with the SLED Market is required.

The individual must also possess technical skills that relate to these areas:

Cisco routing, switching, gateways and applications(must)

Various topologies, LAN, WAN (MPLS, Frame, ATM)

Trend analysis concepts

Network Security concepts

Network infrastructure concepts

Network General (Sniffer) knowledge

Network performance management

Fault/Alert management concepts

nGenius product experience is an advantage

SDN/NFV

Public/Private Cloud

Experience responding to or creating RFI or RFPs Experience in having conducted or participated in security audits a plus.

Must have attended formal sales training that teaches pre sales techniques. Examples of training courses include but are not limited to Sandler, Siebel or Afterburner.

Exceptional verbal and written communication skills.

Exceptional organization, time management skills and multi‑tasking skills.

Self‑motivated and constantly looking for ways to improve both product and process.

Seniority level Mid‑Senior level

Employment type Full‑time

Job function Sales and Engineering

Industries Computer and Network Security

Benefits

Medical insurance

Vision insurance

401(k)

Paid maternity leave

Tuition assistance

Disability insurance

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