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Houston Zoo, Inc.

Chief Brand & Experience Officer

Houston Zoo, Inc., Houston

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6200 Hermann Park Dr, Houston, TX 77030, USA

Job Description

The Houston Zoo, a nationally recognized leader in wildlife conservation and education, is seeking a Chief Brand and Experience Officer (CBEO) to join its Senior Executive Team. This dynamic leader will help maximize earned revenue, elevate the Zoo’s brand, and enhance guest experiences, supporting the Zoo’s mission of connecting communities with animals and inspiring action to save wildlife. The CBEO will oversee revenue strategies, brand management, and guest experience initiatives, ensuring a seamless, mission‑driven visitor journey from online engagement to onsite interactions.

This is an exciting opportunity to shape the Zoo’s growing impact, foster innovation, and lead with creativity, entrepreneurial spirit, and a commitment to excellence.

Disclaimer

The above job description is meant to describe the general nature and level of work being performed; it is not intended to be construed as a complete inventory of all responsibilities, duties and skills required for the position. This job description in no way states or implies that these are the only duties to be performed by the employee occupying this position. Employees will be required to follow any other job‑related instructions and to perform other job‑related duties requested by their supervisor. Requirements are representative of minimum levels of knowledge, skills and/or abilities. To perform this job successfully, the employee must possess the abilities or aptitudes to perform each duty proficiently. Continued employment remains on an at‑will basis.

Benefits

  • Medical and Prescription Drug
  • Vision
  • Basic Life AD&D (100% Employer Paid)
  • Short Term Disability (100% Employer Paid)
  • Long Term Disability (100% Employer Paid)
  • Supplemental Life
  • Flexible Spending Account / Health Savings Account
  • 401k, with employer match

Additional Benefits

  • Free Zoo Membership
  • Free Guest Passes
  • Discounts on Food, Merchandise, Attractions, Admission and Programs
  • Free parking

Houston Zoo is an Equal Opportunity Employer

We thank all applicants in advance for their interest in this position, however, only those selected for an interview will be contacted.

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