Head of CX & Operations — AI-Driven, Multi-Channel

A dynamic startup in Dallas is searching for a Head of Customer Experience and Operations. This full-time hybrid role focuses on improving service quality and operational efficiency across multiple channels. The ideal candidate will have over 8 years of experience in customer care or sales operations, drive improvements in metrics, and manage vendor teams. The position offers a competitive salary, equity, and extensive benefits, including unlimited vacation days and wellness stipends.
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