Cofcca
Senior Performance Analyst, Child Welfare
Brooklyn, New York
Program: Program Performance and Planning (PPP) – Hybrid – 35 hours/week – Exempt
Job Purpose
Senior Performance Analyst will partner with program managers to collect, analyze, and summarize quantitative and qualitative data, develop performance reports, and provide actionable insights to support programmatic and operational improvement across Foster Care and Family Support & Empowerment programs.
Job Responsibilities
- Provide strategic thinking and data analysis to support program leadership, partnering in regular performance meetings to identify best practices and planning insights.
- Compile data, produce regular outcomes and performance measurement reports, and summarize and interpret information to guide programmatic decision-making and strengthen program performance.
- Conduct ad-hoc analyses in partnership with program leadership to help managers better understand performance concerns and successes.
- Support the incident review process, high risk case review, investigatory, and related compliance and safety processes to ensure appropriate oversight and accountability of services.
- Effectively communicate findings, present data in meetings, facilitate discussions and workgroups, and coach program Directors and supervisors on understanding and interpreting data.
- Partner with program management to identify and develop additional resources and materials to support the strengthening of programmatic operations and service delivery.
- Assist with report development through partnership with program leadership and IT.
- Other related tasks as assigned.
Position Qualifications
- Bachelor’s degree and minimum 2 years of relevant experience, or master’s degree.
- Experience working in performance measurement and management and conducting quantitative and qualitative data collection and analysis.
- Experience designing and/or conducting surveys, focus groups, and other qualitative data collection methods.
- Excellent quantitative and qualitative data analysis skills including an ability to review, analyze, interpret and succinctly summarize information from diverse sources.
- Mastery of Excel and PowerPoint; knowledge of PowerBI and SQL a plus.
- Dedication to our mission and a belief that children and families can succeed regardless of their circumstances.
- Experience with NYC child welfare programs strongly desired.
- Willingness to travel throughout NYC, as needed.
Competencies and Strengths
- Detailed & Organized: Extremely detail-oriented, with excellent written and oral communication skills.
- Supportive and Learning-Oriented Coach: Aptitude for coaching others and orientation toward using data and information to support a culture of learning and improvement.
- Curious: Interested in understanding why things are the way they are and persistent about figuring things out.
- Engaged: Communicates openly, honestly and clearly and is willing to have healthy disagreement, with the goal of building a more connected community.
- Solution-focused and Dependable: Works with others to solve problems, acknowledges mistakes and successes, and follows through on commitments.
- Growth-oriented: Openness to feedback and self-reflection towards self-improvement.
- Respectful: Strong personal integrity and a culture that celebrates diverse perspectives, racial, ethnic, and gender identities, and sexual orientations.
- Bold and Passionate: Enjoys empowering staff to help them achieve safety, family, education, and opportunity for the kids and families we serve.
Salary & Compensation
Base Salary: $60,000.00/year. FLSA Status: Exempt. Benefits: Eligible for performance-based merit award program, health insurance, retirement plans (pension and 403B), career coaching via Bravely, and more.
#J-18808-Ljbffr