Head of Operations (Construction)
The Opportunity
The Operations Director is a key member of the senior Leadership Team responsible for guiding the overall performance, compliance, and sustainability of full-lifecycle operations within a highly complex cannabis cultivation, manufacturing, and distribution facility. This role provides continuous, on-site executive leadership to ensure consistent outcomes, rapid identification of operational non-conformities, and mitigation of risks that could materially impact yield, regulatory compliance, and financial performance. During required travel or approved off-site assignments, the Operations Director must designate an authorized delegate to maintain operational continuity.
What You Get to Do
- Serve as the senior on-site operational leader responsible for the daily commercial and production success of cultivation and manufacturing facilities.
- Develop and oversee strategic staffing plans, departmental budgets, and long-range operational capacity planning.
- Establish and track performance against Key Performance Indicators (KPIs) to enable objective reporting and rapid issue escalation.
- Build and manage a high-performance leadership team with clearly defined annual objectives, metrics, and accountability.
- Lead integrated Sales & Operations Planning processes.
- Provide executive direction to all operational and maintenance teams.
- Design and deploy visual factory management systems.
- Generate data-driven analytics supporting decision-making.
- Serve as the senior authority for Quality System documentation, GMP compliance, and regulatory standards.
- Collaborate with HR, Finance, Procurement, Security, and Compliance to establish efficient operational systems.
- Ensure critical consumables, materials, and services are competitively sourced.
- Develop relationships with engineering and technical support resources.
- Provide structured performance feedback for departmental leaders.
This job description is not exhaustive and may be modified as business needs evolve.
What We Look for in a Person
- Serves and develops others by building relationships.
- Fosters an inclusive workplace where inclusion and individual differences are valued.
- Collaborates across boundaries to achieve common goals.
- Aligns organizational objectives and practices with Mille Lacs Band traditions or interests as appropriate.
- Sets direction and influences others to translate vision into action.
- Demonstrates drive for continued personal and professional growth.
What We Offer You
- We have a fun, energetic personality and are adventurous, creative, and open minded.
- We strive to lead through our seven (7) values in all that we do. (Wisdom, Love, Respect, Truth, Humility, Bravery, and Honesty)
- Our foundation of Servant Leadership is a philosophy that embodies and fosters empowerment, decision-making and engagement across all levels of the organization.
- We are a career accelerant, which means developing our Associates is one of our main priorities.
- We provide a space for Associates and others to bring who they are to work and impart a sense of purpose.
What Qualifies You
- Must be 21 years of age or older
- Ability to pass background check and licensing requirements.
- Bachelors degree in Business, Operations Management, Supply Chain, Engineering, or related field (or 15 years of experience in lieu of a degree).
- Minimum 10 years of progressive leadership experience in a high-volume, complex operational environment.
- Working knowledge of LEAN Manufacturing.
- Working knowledge of GMP and food manufacturing systems.
- Demonstrated cross-functional leadership experience.
Preferred Qualifications
- Verifiable P&L responsibility of at least $10M USD.
- 5+ years of senior leadership in cannabis cultivation/manufacturing.
- LEAN, Six Sigma, or CI certifications.
Must Haves
- Ability to lift up to 25 lbs occasionally.
- Ability to work in cultivation rooms, manufacturing areas, and warehouse environments.
- Ability to climb up and down ladder.Ability to work in a fast‑paced, changing, and challenging environment.
- Reside within a distance that allows for a regular on‑site presence.
- Occasional travel required.
Work Environment
- Indoor cultivation facility with controlled temperatures and humidity levels.
- Exposure to strong odors and varying noise levels.
- Frequent use of sharp tools and trimming equipment.
- Compliance with strict hygiene and sanitation standards.
- Collaborative team environment with communication between multiple departments.
- Adherence to safety protocols to maintain a clean and safe workspace