Reidsville, United States | Posted on 09/08/2025
My client is seeking an experienced North American Supply Chain Director/Manager to lead and optimize supply chain performance across the U.S. and Mexico. This role focuses on driving On-Time In-Full (OTIF) delivery, proactive inventory management, cost efficiency, and customer service excellence. The successful candidate will directly manage the Planning and Scheduling functions, partner cross-functionally with Sales, Purchasing, and Logistics, and serve as the key supply chain liaison for strategic customer relationships.
Key Responsibilities
- Drive OTIF metrics by identifying root causes, implementing corrective actions, and aligning with Sales and Customer Service teams.
- Develop and execute inventory strategies that balance customer service levels, cash flow, and turnover.
- Leverage ERP and analytics tools (e.g., Power BI) for visibility, forecasting, and planning accuracy.
- Serve as the customer-facing supply chain representative, building collaborative partnerships and ensuring operational alignment.
- Monitor and analyze cost metrics in purchasing and logistics; implement initiatives to reduce costs and improve efficiency.
- Lead, mentor, and develop U.S. and Mexico-based supply chain teams, setting clear priorities and performance standards.
Requirements
- Bachelor’s degree in Supply Chain Management, Logistics, Business Administration, or related field (Master’s preferred).
- Minimum of 10 years’ progressive experience in supply chain management within manufacturing or similar industries.
- Strong analytical skills and ERP/analytics expertise (Power BI preferred).
- Demonstrated ability to lead and develop high-performing teams.
- Excellent communication and cross-functional collaboration skills.
- Willingness to travel up to 50% , including regular visits to Mexico operations and customer sites.
- Experience supporting and managing Mexico operations strongly preferred.