Director, CX Programs & Strategy

A boutique research and consulting agency is seeking a CX Program Director to lead customer experience consulting projects. In this role, you will act as a trusted advisor to enterprise clients, guiding them through nuanced requests and crafting tailored solutions. The ideal candidate will have a Master's degree and 5-8 years of consulting experience, demonstrating strong analytical skills and the ability to build client relationships. This full-time position is set to make a measurable impact across diverse industries.
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