Pay Range
$90,000.00/yr - $110,000.00/yr
This range is provided by The Jay, Autograph Collection. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.
Job Overview
The Jay, Autograph Collection, San Francisco's newest luxury life‑style hotel, is where new‑age San Franciscans gather, find inspiration, and celebrate our city. With a quiet but blossoming and vibrant location in the heart of the Embarcadero and adjacent to Jackson Square, The Jay, completely renovated, is an ode to classic San Francisco; peppered with bits of nostalgia, but led mostly by its modern structure and sophisticated style. The design and offerings of the hotel are inspired by the makers and innovators who made San Francisco great. It is a true celebration of those who shaped San Francisco. The word “Jay” in Latin means “to celebrate”, hence the name, The Jay. Our goal is to delight our guests with the element of discovery and authentic connection to the city, it’s neighborhoods and residents. We are seeking associates who enjoy exceeding guest expectations and strive to deliver a professional and approachable level of service as a “friend‑in‑the‑know” when it comes to engaging our luxury life‑style guests. We offer competitive benefits for all associates including a comprehensive medical plan, free employee meal per shift, discounted public transportation, all associate outings, and more. An opportunity to help continue to grow a completely renovated and redesigned luxury destination, creating the newest jewel of San Francisco’s Embarcadero/Jackson Square/FiDi neighborhood. Oh, and we have fun, work hard and laugh a lot. This is an exciting time in the hotel’s history – you should be part of it!
Essential Duties and Responsibilities
- Solicit new and existing accounts to meet and exceed revenue goals through telephone prospecting, outside sales calls, site inspections and written communication.
- Advanced level of producing room, banquet, and room rental revenue through directly soliciting business via aggressive prospecting, making presentations, developing contracts, negotiating, and closing sales.
- Maximize revenue by selling all facets of the hotel, both verbally and in written form to previous, current, and potential clients.
- Handle account details so that all pertinent aspects of solicitation and closing are complete and documented. Coordinate various departments’ participation in servicing accounts.
- Develop and conduct persuasive verbal sales presentations to prospective clients.
- Prepare information for, meet with, and entertain clients as deemed appropriate by potential business from that account.
- Communicate both verbally and in writing to provide clear direction to all departments in the hotel to ensure high quality of service to customers.
- Prepare correspondence to customers, internal booking reports and file maintenance.
- Participate in daily business review meetings, pre‑convention meetings, training and other sales‑related meetings as required.
- Attend trade shows, community events and industry meetings.
- Advanced knowledge of market trends, competition, and key customers of the hotel.
- Comply with attendance rules and be available to work on a regular basis.
- Perform any other job‑related duties as assigned.
Qualifications and Skills
- 4 year college degree or 2 year associates degree in related field required.
- 3+ years of past sales experience in a senior role preferred.
- Must have experience in luxury property of similar size and quality hotel.
- Preferred to have strong established network in the luxury hospitality environment.
- Effective verbal and written communication skills.
- Ability to adapt communication style to suit different audiences.
- Must possess computer skills, including, but not limited to, use of Microsoft Word, Excel, and CI/TY.
- Advanced knowledge of sales skills, revenue management, training, and motivation of peers.
- Advanced knowledge of hotel and competitive market.
- Ability to execute appropriate action plans.
- Desire to participate as part of a team.
- Must be willing to “pitch‑in” and help co‑workers with their job duties and be a team player.
- Able to set priorities, plan, organize, and delegate.
- Written communication skills to be concise, well organized, complete, and clear.
- Ability to work effectively under time constraints and deadlines.
- Ability to adapt communication style to suit different audiences, such as effectively communicating with supervisors, coworkers, public etc.
Seniority Level
Mid‑Senior level
Employment Type
Full‑time
Job Function
Sales and Business Development
Industries
Hotels and Motels
Benefits
- Medical insurance
- Vision insurance
- 401(k)
- Paid maternity leave
- Tuition assistance
Referrals
Referrals increase your chances of interviewing at The Jay, Autograph Collection by 2x
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