Friendly Acura of Middletown
Overview
Join to apply for the
Automotive Service Advisor
role at
Friendly Acura of Middletown .
This range is provided by Friendly Acura of Middletown. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.
Base pay range: $70,000.00/yr - $100,000.00/yr
Responsibilities
Help clients with their Service needs, writing up their vehicles, keeping clients informed and managing that relationship, providing all aspects of a traditional Service Advisor role.
Ensure that work is being dispatched properly, and to the benefit of our client’s experience, while ensuring that our team of Techs are all benefiting and growing from the opportunities available.
Oversee that work is completed properly.
Ensure that customer cars are fully evaluated by our technicians.
Consult with mechanics regarding necessary repairs and possible alternatives to expensive repairs.
Sell or provide in-depth information about available parts and service options to customers.
Provide customers with information and advice on warranty protections, potential cost savings and the advantages of trading in versus fixing their car.
Follow the status of the customer's vehicle from service bay entry through completion of work.
Act as a liaison between customers and our technicians.
Upon completion of work, review work order with customer to assure all concerns are addressed.
Maintain positive customer relationships to ensure repeat business.
Process Warranty Claims.
Monitor open RO's daily and close RO's in a timely manner.
Other duties may be assigned.
Requirements
Prior automotive service advisor experience with a proven track record of success.
Excellent communication and customer service skills.
Knowledge of automotive systems and repairs.
Ability to work well in a fast-paced environment.
Benefits
Competitive compensation: $70,000.00 - $100,000.00 per year.
Health insurance, dental & vision and retirement plans.
Paid time off and holidays.
About the Company Friendly Acura of Middletown is a well-established dealership in Middletown, NY, known for its outstanding customer service and high-quality vehicles. We are committed to providing a positive work environment for our employees and ensuring customer satisfaction.
We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment regardless of race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
Seniority level
Entry level
Employment type
Full-time
Job function
Other
Industries
Motor Vehicle Manufacturing
#J-18808-Ljbffr
Automotive Service Advisor
role at
Friendly Acura of Middletown .
This range is provided by Friendly Acura of Middletown. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.
Base pay range: $70,000.00/yr - $100,000.00/yr
Responsibilities
Help clients with their Service needs, writing up their vehicles, keeping clients informed and managing that relationship, providing all aspects of a traditional Service Advisor role.
Ensure that work is being dispatched properly, and to the benefit of our client’s experience, while ensuring that our team of Techs are all benefiting and growing from the opportunities available.
Oversee that work is completed properly.
Ensure that customer cars are fully evaluated by our technicians.
Consult with mechanics regarding necessary repairs and possible alternatives to expensive repairs.
Sell or provide in-depth information about available parts and service options to customers.
Provide customers with information and advice on warranty protections, potential cost savings and the advantages of trading in versus fixing their car.
Follow the status of the customer's vehicle from service bay entry through completion of work.
Act as a liaison between customers and our technicians.
Upon completion of work, review work order with customer to assure all concerns are addressed.
Maintain positive customer relationships to ensure repeat business.
Process Warranty Claims.
Monitor open RO's daily and close RO's in a timely manner.
Other duties may be assigned.
Requirements
Prior automotive service advisor experience with a proven track record of success.
Excellent communication and customer service skills.
Knowledge of automotive systems and repairs.
Ability to work well in a fast-paced environment.
Benefits
Competitive compensation: $70,000.00 - $100,000.00 per year.
Health insurance, dental & vision and retirement plans.
Paid time off and holidays.
About the Company Friendly Acura of Middletown is a well-established dealership in Middletown, NY, known for its outstanding customer service and high-quality vehicles. We are committed to providing a positive work environment for our employees and ensuring customer satisfaction.
We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment regardless of race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
Seniority level
Entry level
Employment type
Full-time
Job function
Other
Industries
Motor Vehicle Manufacturing
#J-18808-Ljbffr