Onboarding Strategist for Enterprise SaaS Success

A leading video communication platform in Richmond is looking for an Onboarding Manager to enhance onboarding experiences and accelerate customer time-to-value. The ideal candidate will engage with customers during their initial deployment, ensuring all objectives are met efficiently. Responsibilities include leading onboarding sessions, supporting customer adoption, and creating resources for scalable enablement. Candidates should have at least 3 years in customer onboarding or implementation with familiarity in SaaS platforms. This position significantly impacts customer satisfaction and success. #J-18808-Ljbffr