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Park Lawn Corporation

Funeral Director

Park Lawn Corporation, Durango, Colorado, us, 81302

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Locations

Hood Mortuary – 1261 E 3rd Ave, Durango, CO 81301

Hood Mortuary – Pagosa – 2017 Eagle Dr, Pagosa Springs, CO 81147

Rate:

$26 USD per hour

Funeral Services

Full‑Time

Requisition #: FUNER004201

Description Why Work for Hood Mortuary?

Service

At every level, our dedicated team members display a strong work ethic and commitment to our core values.

Work with leading experts in the funeral and cemetery profession.

Financial assistance programs encouraging employees through education and development in industry related subjects.

Robust Health and Welfare Plans, and savings account options, designed to support personal needs, enhance well‑being and help navigate life’s challenges.

Rich 401(k) and Roth retirement plan options available for both full‑time and part‑time employees along with a company match.

Variety of vacation, personal days and sick days based on your role emphasizing the importance of physical and emotional replenishment for our team.

Employee discounts on services, merchandise, and property to help our team members in their time of need.

Culture

We value honesty, courage, integrity, ethical behaviour and the development of personal growth.

We are rooted in the communities to provide a personal touch to every family we serve.

We believe in the value of funeral and cemetery service, drawing on decades of experience to create the best experience for our families.

Summary/Objective The Funeral Director is accountable for performing a variety of tasks during the preparation, planning and execution of the funeral and memorialization process to ensure services run smoothly and that the expectations of our client families and their guests are exceeded.

Essential Functions

Consults with client families or legal representatives to create services designed to meet their end‑of‑life memorialisation expectations.

Ensures that client families are presented with all merchandising and service options available.

Obtains information needed to complete required documents such as obituaries, death certificates, burial permits and insurance.

Coordinates all service arrangements with clergy, other presiding persons, fraternal or military organisations and others who may participate.

Utilises systems to record merchandise selections, enter contracts and complete necessary forms.

Plans, schedules and conducts visitations and services.

Oversees all employees participating in services, ensuring that each member of the team understands their role and represents the location professionally.

Prepares the deceased, including dressing and casketing.

Places casket or remains in a visitation area, setting up the area to comply with client family wishes.

Directs and ushers families and service attendees to and from the location of the funeral service.

Supervises and assists in the transportation of client families to ensure a timely departure and arrival.

Arranges and coordinates shipment of remains to and from other cities and locations.

Instructs and oversees the work of apprentice funeral directors on services and paperwork.

Performs removals and transfers individuals into Park Lawn’s care as needed.

Performs other duties, as assigned.

Teamwork orientation.

Detail orientation.

Thoroughness.

Customer service orientation.

Time management.

Required Education, Experience, Certifications and Licensure

Four‑year degree or equivalent combination of education, training and experience preferred.

Minimum two years of experience as a licensed funeral director.

Valid and applicable state funeral director licence; reciprocal across states and in good standing.

Valid state‑issued driver’s licence in good standing and acceptable driving record.

Additional Eligibility Qualifications

Ability to read, write, and speak English fluently. Bilingual is a plus.

High degree of overall computer proficiency.

Proficiency in Microsoft Office Suite (Outlook, Word, Excel, PowerPoint).

Ability to effectively present information to client families, co‑workers and leadership.

Demonstrated willingness to participate in growing market share through active participation in community organisations.

Ability to communicate effectively with internal and external customers, community leaders and grieving client families.

Ability to empathise with client families and their guests and demonstrate tact and patience in emotionally charged situations.

Ability to maintain a positive attitude and working environment through organisation and communication.

Ability to actively listen to the needs of client families.

Attention to detail, follow‑through and ability to work in a team setting.

Tactful and professional behaviour when dealing with complaints or dissatisfaction with services or merchandise.

Ability to work independently with little or no supervision.

Supervisory Responsibility This position has no direct supervisory responsibilities.

Physical Demands and Work Environment The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

Duty performed in an indoor office setting; sometimes outdoors.

Outdoor duties may require exposure to natural elements such as inclement weather, extreme temperatures, uneven ground, dust, gas and/or fumes.

Equipment used includes, but is not limited to, computer, fax, copier, multi‑line phone system, body lift, casket handling and transportation devices, personal or company‑owned vehicle.

Employees must have sufficient strength and manual dexterity and must work safely and comply with the company’s safety procedures, including wearing any PPE that may be required.

Employees regularly required to climb, sit, stand, bend, kneel and frequently lift up to 75 pounds, and may be required to lift up to 100 pounds.

Performance of duties requires power reaching, pushing and pulling.

Employees must be able to perform job duties when awakened from a sound sleep.

Position may involve routine exposure to chemicals and/or blood‑borne pathogens. Exposure risk is high.

Employees must be able to drive a company vehicle and maintain a good driving record and be insurable under company vehicle insurance.

Overtime is sometimes necessary or required.

Travel

Position may require up to 10% out‑of‑area and overnight travel.

Travel is primarily local and occurring during the business day.

Other Duties Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that may be required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

Equal Opportunity Employer

This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

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