Senior Mortgage Servicing Support Specialist

A leading financial services firm based in Jacksonville is seeking a Client Support Specialist II to provide advanced support for its customer base on MSP products. The ideal candidate will have over 5 years of product support experience, strong customer service skills, and expertise in mortgage servicing. This role involves troubleshooting, resolving escalated customer issues, and participation in an on-call support rotation. #J-18808-Ljbffr