Crate and Barrel
We inspire purpose‑filled living that brings joy to the modern home. With a team of more than 8,000 associates spanning 130 store and distribution locations across the U.S. and Canada, we achieve together, drive results and innovate to inspire. Drawn together by a shared passion for our customers and a spirit of fun, we deliver high‑quality home furnishings that are expertly designed, responsibly sourced and bring beauty and function to people’s homes.
Overview
Crate and Barrel Designers help customers envision what’s possible with the latest on‑trend merchandise. By building meaningful long‑term relationships and using comprehensive knowledge of design styles from classic to contemporary, Designers guide and advise customers looking to furnish an entire room or add an accent piece. Digital tools and technology support in‑store and in‑home consultations to bring furniture, fabrics and decor to life.
Responsibilities
Drive sales and a differentiated experience by providing enriching customer interactions and elevated design offerings in the store, in‑home and virtually.
Create elevated designs using preferred design tools to produce moodboards, 2D & 3D floor plans, product lists and customer presentations.
Lead design consultations in person (in‑store or in‑home) or via email, phone and virtual.
Deliver projects in a timely manner and within determined timelines.
Possess a clear understanding of the brand aesthetics and merchandising strategy by channel.
Ensure full understanding and awareness of all product information, including characteristics and care information, and stay informed with competition and industry trends.
Deliver individual sales, KPI and service goals, and engage customers on the sales floor by demonstrating selling skills.
Actively listen to the customer to identify which products will best meet their needs and communicate company loyalty services.
Support and model excellent service by exhibiting a positive attitude and enthusiasm, ensuring all customers receive gracious, quick and efficient service.
Support store training and educate on design services to drive a clear understanding of design services and offerings.
Develop new and lasting relationships with customers through networking and clienteling.
What you’ll bring to the table
Understanding of basic design functions including spatial planning, fabric selection, lighting and interior design styles.
Excellent, effective and timely communication skills and the ability to translate brand vision and customer wants/needs.
Strong affinity for technology (2D and 3D tools, Google suite, video conferencing, iPad) and proficiency in floor planning.
Ability to stay up to date on current design trends.
Proven track record of building long‑lasting relationships with customers.
We’d love to hear from you if you have
6+ months competitive sales or interior design service experience preferred.
Ability to move and/or lift up to 50 pounds; heavier merchandise with team assist.
Full‑time roles: Open availability to work flexible hours on weekdays, evenings and weekends.
Part‑time roles: Availability to work two or more weekend days (Friday, Saturday and/or Sunday) and at least one weekday or night.
Seniority level
Entry level
Employment type
Part‑time
Job function
Design, Art/Creative and Information Technology
Retail
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