AXA XL
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Large Loss Claims Specialist, Major Case Casualty
role at
AXA XL
Our Claims team sets us apart. Our experienced Claims professionals use their specialized expertise to handle even the most complex claims seamlessly. How do you make a good thing better? You focus on excellence and creating a culture of continuous improvement. You create an environment that fosters collaboration, customer service and colleague development. And you build a team of passionate and innovative claims experts who see success as a reason to roll up their sleeves and drive for improvement.
What you’ll be doing As a Large Loss Claims Specialist on the Major Case Casualty team, you will play a key role in managing and resolving some of AXA XL's most significant excess casualty and multinational casualty claims. You will work closely with your manager, fellow Claims Specialists, the Global Casualty Practice Leader and both in‑house and external counsel to move claims toward resolution, while also regularly collaborating with clients, brokers and the Underwriting team.
Your primary focus will be to achieve the best possible outcomes for AXA XL and its clients by proactively resolving and settling claims. You will be responsible for analyzing complex coverage issues, gathering and organizing relevant information, ensuring reserves are adequate, mitigating risk exposure, managing litigation, and developing effective resolution strategies.
You will be performing complex work under limited supervision. As such, we will expect you to exercise sound judgment and decision making in accordance with specified policies and guidelines. You should possess a high level of procedural and/or technical knowledge that has been developed through extensive experience.
Technical claims management: Oversee technical aspects of claims, evaluate applicable AXA XL coverage, draft coverage position letters, analyze contracts, and effectuate risk transfer.
Reserving and disposition: Ensure timely and adequate reserving, properly dispose of high exposure and complex claims, monitor reserving activity, and make timely adjustments to reserves as required.
Loss investigation and claim management: Conduct loss investigations on all assigned claims, determine potential recoveries, maintain accountability for claims until settlement/closure, and adhere to agreed time and budget constraints.
Documentation and communication: Maintain an accurate written record of relevant activities, ensure adherence to claims procedural and documentation standards, and provide accurate and timely claims status updates to internal and external customers.
Relationship building and reporting: Regularly update the Claims Manager, build relationships with internal local and global AXA XL departments, and provide summaries and statistical reports as required.
Customer focus and development: Anticipate and meet all internal and external customer needs, coach or train less experienced claim representatives, and maintain market awareness to maximize personal development.
Claim file management: Ensure accurate, timely and complete claim files, including all relevant documents and correspondence, and maintain records in compliance with AXA XL's documentation standards.
Expense management and Best Practices: Adhere to and manage expense budgets and ensure adherence to AXA XL Best Practices in all claims‑handling activities.
You will report to the Practice Leader, Head of Major Case Casualty, Americas.
What you’ll bring
Advanced excess casualty and/or multinational casualty claims experience: Experience managing high exposure and complex claims. Demonstrated experience negotiating and settling complex claim files.
Expert knowledge of coverage across multiple jurisdictions. Additionally, advanced experience analyzing coverage and writing coverage position letters, oftentimes without the assistance of coverage counsel.
Excellent communication: Both verbal and written communication, presentation and negotiation skills. Able to communicate and negotiate effectively with internal and external stakeholders at various levels of sophistication.
Collaborative approach: Develop productive working relationships with insured, brokers, claim handlers, underwriters and legal counsel. Seek input from others as needed to achieve the best result possible. Capable of working and collaborating with a virtual team.
Ethical: Handle responsibilities with integrity and the highest standards of professionalism.
Passion for results: Approach tasks proactively and anticipate needs. Think quickly and prioritize multiple work streams without sacrificing quality. Act with a sense of urgency.
Intellectual curiosity: Willing to ask questions and explore new ideas. Eager to learn and focused on continuously improving technical skills.
Education: Bachelor's degree required
Who we are AXA XL, the P&C and specialty risk division of AXA, is known for solving complex risks. For mid‑sized companies, multinationals and even some inspirational individuals we don’t just provide re/insurance, we reinvent it. By combining a comprehensive and efficient capital platform, data‑driven insights, leading technology, and the best talent in an agile and inclusive workspace, empowered to deliver top client service across all our lines of business – property, casualty, professional, financial lines and specialty. With an innovative and flexible approach to risk solutions, we partner with those who move the world forward.
Inclusion AXA XL is committed to equal employment opportunity and will consider applicants regardless of gender, sexual orientation, age, ethnicity and origins, marital status, religion, disability, or any other protected characteristic. At AXA XL, we know that an inclusive culture and enables business growth and is critical to our success. That’s why we have made a strategic commitment to attract, develop, advance and retain the most inclusive workforce possible, and create a culture where everyone can bring their full selves to work and reach their highest potential. It’s about helping one another — and our business — to move forward and succeed.
Five Business Resource Groups focused on gender, LGBTQ+, ethnicity and origins, disability and inclusion with 20 Chapters around the globe.
Robust support for Flexible Working Arrangements
Enhanced family‑friendly leave benefits
Named to the Diversity Best Practices Index
Signatory to the UK Women in Finance Charter
Total Rewards AXA XL’s Reward program is designed to take care of what matters most to you, covering the full picture of your health, wellbeing, lifestyle and financial security. It provides competitive compensation and personalized, inclusive benefits that evolve as you do. We’re committed to rewarding your contribution for the long term, so you can be your best self today and look forward to the future with confidence.
Sustainability At AXA XL, Sustainability is integral to our business strategy. In an ever‑changing world, AXA XL protects what matters most for our clients and communities. We know that sustainability is at the root of a more resilient future. Our 2023‑26 Sustainability strategy, called “Roots of resilience”, focuses on protecting natural ecosystems, addressing climate change, and embedding sustainable practices across our operations.
Our Pillars
Valuing nature: How we impact nature affects how nature impacts us. Resilient ecosystems – the foundation of a sustainable planet and society – are essential to our future. We’re committed to protecting and restoring nature – from mangrove forests to the bees in our backyard – by increasing biodiversity awareness and inspiring clients and colleagues to put nature at the heart of their plans.
Addressing climate change: The effects of a changing climate are far‑reaching and significant. Unpredictable weather, increasing temperatures, and rising sea levels cause both social inequalities and environmental disruption. We're building a net zero strategy, developing insurance products and services, and mobilizing to advance thought leadership and investment in societal‑led solutions.
Integrating ESG: All companies have a role to play in building a more resilient future. Incorporating ESG considerations into our internal processes and practices builds resilience from the roots of our business. We’re training our colleagues, engaging our external partners, and evolving our sustainability governance and reporting.
AXA Hearts in Action: We have established volunteering and charitable giving programs to help colleagues support causes that matter most to them, known as AXA XL’s “Hearts in Action” programs. These include our Matching Gifts program, Volunteering Leave, and our annual volunteering day – the Global Day of Giving.
Eligibility & compensation Applicants for this role must be legally authorized to work in the United States without sponsorship now or in the future.
The U.S. base salary range for this position is USD $144,500–$227,500. Actual pay will be determined based upon the individual’s skills, experience and location. We strive for market alignment and internal equity with our colleagues’ pay.
At AXA XL, we know how important physical, mental, and financial health are to our employees, which is why we are proud to offer benefits such as a competitive retirement savings plan, health and wellness programs, and many other benefits. We also believe in fostering our colleagues' development and offer a wide range of learning opportunities for colleagues to hone their professional skills and to position themselves for the next step of their careers. For more details about AXA XL’s benefits offerings, please visit US Benefits at a Glance 2025.
#J-18808-Ljbffr
Large Loss Claims Specialist, Major Case Casualty
role at
AXA XL
Our Claims team sets us apart. Our experienced Claims professionals use their specialized expertise to handle even the most complex claims seamlessly. How do you make a good thing better? You focus on excellence and creating a culture of continuous improvement. You create an environment that fosters collaboration, customer service and colleague development. And you build a team of passionate and innovative claims experts who see success as a reason to roll up their sleeves and drive for improvement.
What you’ll be doing As a Large Loss Claims Specialist on the Major Case Casualty team, you will play a key role in managing and resolving some of AXA XL's most significant excess casualty and multinational casualty claims. You will work closely with your manager, fellow Claims Specialists, the Global Casualty Practice Leader and both in‑house and external counsel to move claims toward resolution, while also regularly collaborating with clients, brokers and the Underwriting team.
Your primary focus will be to achieve the best possible outcomes for AXA XL and its clients by proactively resolving and settling claims. You will be responsible for analyzing complex coverage issues, gathering and organizing relevant information, ensuring reserves are adequate, mitigating risk exposure, managing litigation, and developing effective resolution strategies.
You will be performing complex work under limited supervision. As such, we will expect you to exercise sound judgment and decision making in accordance with specified policies and guidelines. You should possess a high level of procedural and/or technical knowledge that has been developed through extensive experience.
Technical claims management: Oversee technical aspects of claims, evaluate applicable AXA XL coverage, draft coverage position letters, analyze contracts, and effectuate risk transfer.
Reserving and disposition: Ensure timely and adequate reserving, properly dispose of high exposure and complex claims, monitor reserving activity, and make timely adjustments to reserves as required.
Loss investigation and claim management: Conduct loss investigations on all assigned claims, determine potential recoveries, maintain accountability for claims until settlement/closure, and adhere to agreed time and budget constraints.
Documentation and communication: Maintain an accurate written record of relevant activities, ensure adherence to claims procedural and documentation standards, and provide accurate and timely claims status updates to internal and external customers.
Relationship building and reporting: Regularly update the Claims Manager, build relationships with internal local and global AXA XL departments, and provide summaries and statistical reports as required.
Customer focus and development: Anticipate and meet all internal and external customer needs, coach or train less experienced claim representatives, and maintain market awareness to maximize personal development.
Claim file management: Ensure accurate, timely and complete claim files, including all relevant documents and correspondence, and maintain records in compliance with AXA XL's documentation standards.
Expense management and Best Practices: Adhere to and manage expense budgets and ensure adherence to AXA XL Best Practices in all claims‑handling activities.
You will report to the Practice Leader, Head of Major Case Casualty, Americas.
What you’ll bring
Advanced excess casualty and/or multinational casualty claims experience: Experience managing high exposure and complex claims. Demonstrated experience negotiating and settling complex claim files.
Expert knowledge of coverage across multiple jurisdictions. Additionally, advanced experience analyzing coverage and writing coverage position letters, oftentimes without the assistance of coverage counsel.
Excellent communication: Both verbal and written communication, presentation and negotiation skills. Able to communicate and negotiate effectively with internal and external stakeholders at various levels of sophistication.
Collaborative approach: Develop productive working relationships with insured, brokers, claim handlers, underwriters and legal counsel. Seek input from others as needed to achieve the best result possible. Capable of working and collaborating with a virtual team.
Ethical: Handle responsibilities with integrity and the highest standards of professionalism.
Passion for results: Approach tasks proactively and anticipate needs. Think quickly and prioritize multiple work streams without sacrificing quality. Act with a sense of urgency.
Intellectual curiosity: Willing to ask questions and explore new ideas. Eager to learn and focused on continuously improving technical skills.
Education: Bachelor's degree required
Who we are AXA XL, the P&C and specialty risk division of AXA, is known for solving complex risks. For mid‑sized companies, multinationals and even some inspirational individuals we don’t just provide re/insurance, we reinvent it. By combining a comprehensive and efficient capital platform, data‑driven insights, leading technology, and the best talent in an agile and inclusive workspace, empowered to deliver top client service across all our lines of business – property, casualty, professional, financial lines and specialty. With an innovative and flexible approach to risk solutions, we partner with those who move the world forward.
Inclusion AXA XL is committed to equal employment opportunity and will consider applicants regardless of gender, sexual orientation, age, ethnicity and origins, marital status, religion, disability, or any other protected characteristic. At AXA XL, we know that an inclusive culture and enables business growth and is critical to our success. That’s why we have made a strategic commitment to attract, develop, advance and retain the most inclusive workforce possible, and create a culture where everyone can bring their full selves to work and reach their highest potential. It’s about helping one another — and our business — to move forward and succeed.
Five Business Resource Groups focused on gender, LGBTQ+, ethnicity and origins, disability and inclusion with 20 Chapters around the globe.
Robust support for Flexible Working Arrangements
Enhanced family‑friendly leave benefits
Named to the Diversity Best Practices Index
Signatory to the UK Women in Finance Charter
Total Rewards AXA XL’s Reward program is designed to take care of what matters most to you, covering the full picture of your health, wellbeing, lifestyle and financial security. It provides competitive compensation and personalized, inclusive benefits that evolve as you do. We’re committed to rewarding your contribution for the long term, so you can be your best self today and look forward to the future with confidence.
Sustainability At AXA XL, Sustainability is integral to our business strategy. In an ever‑changing world, AXA XL protects what matters most for our clients and communities. We know that sustainability is at the root of a more resilient future. Our 2023‑26 Sustainability strategy, called “Roots of resilience”, focuses on protecting natural ecosystems, addressing climate change, and embedding sustainable practices across our operations.
Our Pillars
Valuing nature: How we impact nature affects how nature impacts us. Resilient ecosystems – the foundation of a sustainable planet and society – are essential to our future. We’re committed to protecting and restoring nature – from mangrove forests to the bees in our backyard – by increasing biodiversity awareness and inspiring clients and colleagues to put nature at the heart of their plans.
Addressing climate change: The effects of a changing climate are far‑reaching and significant. Unpredictable weather, increasing temperatures, and rising sea levels cause both social inequalities and environmental disruption. We're building a net zero strategy, developing insurance products and services, and mobilizing to advance thought leadership and investment in societal‑led solutions.
Integrating ESG: All companies have a role to play in building a more resilient future. Incorporating ESG considerations into our internal processes and practices builds resilience from the roots of our business. We’re training our colleagues, engaging our external partners, and evolving our sustainability governance and reporting.
AXA Hearts in Action: We have established volunteering and charitable giving programs to help colleagues support causes that matter most to them, known as AXA XL’s “Hearts in Action” programs. These include our Matching Gifts program, Volunteering Leave, and our annual volunteering day – the Global Day of Giving.
Eligibility & compensation Applicants for this role must be legally authorized to work in the United States without sponsorship now or in the future.
The U.S. base salary range for this position is USD $144,500–$227,500. Actual pay will be determined based upon the individual’s skills, experience and location. We strive for market alignment and internal equity with our colleagues’ pay.
At AXA XL, we know how important physical, mental, and financial health are to our employees, which is why we are proud to offer benefits such as a competitive retirement savings plan, health and wellness programs, and many other benefits. We also believe in fostering our colleagues' development and offer a wide range of learning opportunities for colleagues to hone their professional skills and to position themselves for the next step of their careers. For more details about AXA XL’s benefits offerings, please visit US Benefits at a Glance 2025.
#J-18808-Ljbffr