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Great Day Improvements

Construction Manager

Great Day Improvements, Colorado Springs, Colorado, United States, 80509

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Construction Manager

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Great Day Improvements

Champion Window - Construction/Installation Manager As an Installation Manager you are responsible to lead, monitor, coach, and hold your division team accountable in the successful execution and attainment of our operational goals (customer experience, revenue, cost of goods, accounts receivable, product service, recruiting) within our core exterior home improvement products (windows, sunrooms, doors, siding). The division team under your responsibility includes but is not limited to Installation Supervisors, Service/Measure Technicians, Production Specialists, Employees and Subcontractor Installers. This role will require early starting times and can sometimes include working Saturdays.

Why Champion?

Highly competitive pay (Quarterly Bonuses)

Robust benefit package – full‑time W‑2 position, health, dental and disability insurance, flexible spending account, 401(k), paid vacation, holidays and much more

Culture focused – community involvement, employee incentives/rewards and much more

Company provided truck, tools, gas card & phone allowance

Opportunity to grow in a national 60‑year‑old company that designs, builds, installs & guarantees it!

Monitor and manage our key business reports, dashboards, and key performance indicators including but not limited to uninstall reporting, AR, WIP, COGs, service reporting, stage payments, cycle times; execute and maintain company policies and procedures

Proactively manage customer satisfaction and resolve customer concerns. Regular and systematic customer updates including sales/measure to product ordered/received/time to schedule, product service and post‑installation follow‑up. Respond within 24 hours to customer inquiries (assigned tasks, emails, phone calls) and personally visit customers with complaints to resolve quickly with managerial input or approval

Monitor and manage COGs, inventory, accruals, job costing, all invoicing and big‑box‑store purchases. Verify cost of labor and material for employees and subcontractors to achieve division profitability expectations

Coach and foster teamwork, accountability and trust within the operations team. Build positive collaboration among operations, sales and centralized teams. Recognize employee excellence and celebrate goal achievements. Identify underperformers, hold accountability and implement training as required

Responsible and accountable for division capacity, forecasting, revenue and service. Ensure staffing and training to achieve measure, installation and service requirements and objectives. Accurately forecast by timely ordering, scheduling, updating system information, warehouse inventory and managing factory expected ship dates. Follow company installation revenue policies to achieve 100% completion, 100% payment, COC received and customer post‑installation communication

Responsibilities

Lead, monitor, coach, and hold your division team accountable in the successful execution and attainment of operational goals

Monitor and manage key business reports, dashboards, and KPIs such as uninstall reporting, AR, WIP, COGs, service reporting, stage payments, cycle times

Execute and maintain company policies and procedures

Proactively manage customer satisfaction and resolve concerns, providing regular updates and responding within 24 hours

Monitor and manage inventory, accruals, job costing, invoicing, and procurement to ensure profitability

Coach and foster teamwork, accountability, and trust within the operations team

Ensure staffing and training to achieve installation and service requirements and objectives

Accurately forecast and manage capacity, revenue, and service demand

Qualifications

Associate’s degree in a related field or equivalent experience

2‑5 years of relevant experience, preferably in the construction/remodeling industry

Ability to supervise and train others and create and organize schedules

Creative and practical problem‑solving/critical‑thinking skills

Excellent written and verbal communication skills

Computer software competencies (MS Office 365)

Valid driver’s license and clean driving record

Champion Window is an Equal Employment Opportunity Employer.

If you need assistance with completing the online application due to a disability, please contact Champion Window.

Today & Every Day,

CHAMPION

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