Salesforce
Commercial/Enterprise Account Executive, Employee Service
Salesforce, New York, New York, us, 10261
Commercial/Enterprise Account Executive, Employee Service
Join to apply for the Commercial/Enterprise Account Executive, Employee Service role at Salesforce.
Job Overview Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword—it’s a way of life. The world of work as we know it is changing and we're looking for trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.
Ready to level‑up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce.
Your Role As an Account Executive, you’ll formulate and execute a scalable sales strategy within a designated vertical—driving growth by penetrating our existing Salesforce customer base and attracting new customers. You’ll help organizations improve employee experience, HR efficiency, and IT service delivery with seamless self‑service portals, HR service management, and IT service management solutions. This role sits within the Emerging Business organization, contributing to Salesforce’s growth in a fast‑paced, collaborative, and innovative atmosphere that fosters product incubation—all while being a valued member of the Ohana.
You’ll Be Responsible For
Prospecting, pipeline generation, and revenue attainment.
Navigating medium to long sales cycles for strategic, high‑value deals.
Ensuring customer satisfaction for early adopters and expansion customers.
Your Responsibilities
Develop strong internal and customer relationships to create win‑win sales opportunities.
Clearly communicate the value of Salesforce’s HR Service and IT Service/ITSM capabilities to potential customers.
Drive revenue growth by closing new business and expanding existing accounts within your vertical.
Develop and execute sales campaigns targeting employee service transformation across HR and IT.
Generate and qualify leads, manage a robust pipeline, and assist core Account Executives in closing strategic deals.
Engage with stakeholders across HR, IT, and operations to understand business challenges and develop tailored, outcome‑based solutions.
Maintain accurate sales forecasting and CRM updates.
Collaborate with solution engineers, marketing, and customer success teams to provide a seamless end‑to‑end client experience.
Your Qualifications
6+ years of quota‑carrying enterprise software or technology sales experience, ideally in SaaS, Employee Experience, HR Service Management, ITSM, or ITOM.
Proven experience in solution selling and value‑based selling to multiple stakeholders.
Strong knowledge of ITSM platforms, IT operations, and the ITIL framework.
Familiarity with HR tech, employee experience platforms, and HCM systems (e.g., Workday) is a plus.
Bachelor’s degree strongly preferred.
Key Attributes We’re Looking For
Strong consultative selling skills with a track record of exceeding sales goals.
Proven ability to navigate complex, multi‑stakeholder sales processes.
Competitive spirit, resourcefulness, and ability to solve complex problems.
Business acumen to articulate ROI across HR, IT, and operational use cases.
Skilled in objection handling, negotiation, and closing high‑value deals.
Ability to collaborate cross‑functionally and act as a trusted advisor.
Knowledge of ITSM tools (e.g., ServiceNow, Atlassian), HCM systems, and employee service solutions.
Benefits We are pioneers of the Pledge 1% model, providing product, grants and community service to those in need. We are proud to be #1 in PEOPLE’s
Top 50 Companies that Care , and are on Fortune’s
Change the World
list. We provide every employee with 7 paid volunteer days off a year, and donation matching for all approved charitable donations.
We provide other world‑leading benefits to all our employees, including:
Health, life insurance, retirement saving plan
Monthly wellness allowance
Flexible time off & leave policies
Parental benefits
Perks and discounts
More details about our company benefits can be found at the following link: https://www.getsalesforcebenefits.com/
Accommodations If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form.
Posting Statement Salesforce is an equal opportunity employer and maintains a policy of non‑discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.
In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. Salesforce offers a variety of benefits to help you live well including: time off programs, medical, dental, vision, mental health support, paid parental leave, life and disability insurance, 401(k), and an employee stock purchasing program. More details about company benefits can be found at the following link: https://www.salesforcebenefits.com. Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records.
At Salesforce, we believe in equitable compensation practices that reflect the dynamic nature of labor markets across various regions. The typical base salary range for this position is $77,550 – $161,600 annually. There is a different range applicable to specific work locations. In California and New York, and select cities in the metropolitan areas of Boston, Chicago, Seattle, and Washington DC, the base pay range for this role in those locations is $85,300 – $177,450 per year. Your recruiter can share more about the specific salary range for the job location during the hiring process. The range represents base salary only, and does not include company bonus, incentive for sales roles, equity or benefits, as applicable.
Job Details
Seniority level: Not Applicable
Employment type: Full‑time
Job function: Sales and Business Development
Industries: Software Development, IT Services and IT Consulting, and Technology, Information and Internet
#J-18808-Ljbffr
Job Overview Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword—it’s a way of life. The world of work as we know it is changing and we're looking for trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.
Ready to level‑up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce.
Your Role As an Account Executive, you’ll formulate and execute a scalable sales strategy within a designated vertical—driving growth by penetrating our existing Salesforce customer base and attracting new customers. You’ll help organizations improve employee experience, HR efficiency, and IT service delivery with seamless self‑service portals, HR service management, and IT service management solutions. This role sits within the Emerging Business organization, contributing to Salesforce’s growth in a fast‑paced, collaborative, and innovative atmosphere that fosters product incubation—all while being a valued member of the Ohana.
You’ll Be Responsible For
Prospecting, pipeline generation, and revenue attainment.
Navigating medium to long sales cycles for strategic, high‑value deals.
Ensuring customer satisfaction for early adopters and expansion customers.
Your Responsibilities
Develop strong internal and customer relationships to create win‑win sales opportunities.
Clearly communicate the value of Salesforce’s HR Service and IT Service/ITSM capabilities to potential customers.
Drive revenue growth by closing new business and expanding existing accounts within your vertical.
Develop and execute sales campaigns targeting employee service transformation across HR and IT.
Generate and qualify leads, manage a robust pipeline, and assist core Account Executives in closing strategic deals.
Engage with stakeholders across HR, IT, and operations to understand business challenges and develop tailored, outcome‑based solutions.
Maintain accurate sales forecasting and CRM updates.
Collaborate with solution engineers, marketing, and customer success teams to provide a seamless end‑to‑end client experience.
Your Qualifications
6+ years of quota‑carrying enterprise software or technology sales experience, ideally in SaaS, Employee Experience, HR Service Management, ITSM, or ITOM.
Proven experience in solution selling and value‑based selling to multiple stakeholders.
Strong knowledge of ITSM platforms, IT operations, and the ITIL framework.
Familiarity with HR tech, employee experience platforms, and HCM systems (e.g., Workday) is a plus.
Bachelor’s degree strongly preferred.
Key Attributes We’re Looking For
Strong consultative selling skills with a track record of exceeding sales goals.
Proven ability to navigate complex, multi‑stakeholder sales processes.
Competitive spirit, resourcefulness, and ability to solve complex problems.
Business acumen to articulate ROI across HR, IT, and operational use cases.
Skilled in objection handling, negotiation, and closing high‑value deals.
Ability to collaborate cross‑functionally and act as a trusted advisor.
Knowledge of ITSM tools (e.g., ServiceNow, Atlassian), HCM systems, and employee service solutions.
Benefits We are pioneers of the Pledge 1% model, providing product, grants and community service to those in need. We are proud to be #1 in PEOPLE’s
Top 50 Companies that Care , and are on Fortune’s
Change the World
list. We provide every employee with 7 paid volunteer days off a year, and donation matching for all approved charitable donations.
We provide other world‑leading benefits to all our employees, including:
Health, life insurance, retirement saving plan
Monthly wellness allowance
Flexible time off & leave policies
Parental benefits
Perks and discounts
More details about our company benefits can be found at the following link: https://www.getsalesforcebenefits.com/
Accommodations If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form.
Posting Statement Salesforce is an equal opportunity employer and maintains a policy of non‑discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.
In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. Salesforce offers a variety of benefits to help you live well including: time off programs, medical, dental, vision, mental health support, paid parental leave, life and disability insurance, 401(k), and an employee stock purchasing program. More details about company benefits can be found at the following link: https://www.salesforcebenefits.com. Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records.
At Salesforce, we believe in equitable compensation practices that reflect the dynamic nature of labor markets across various regions. The typical base salary range for this position is $77,550 – $161,600 annually. There is a different range applicable to specific work locations. In California and New York, and select cities in the metropolitan areas of Boston, Chicago, Seattle, and Washington DC, the base pay range for this role in those locations is $85,300 – $177,450 per year. Your recruiter can share more about the specific salary range for the job location during the hiring process. The range represents base salary only, and does not include company bonus, incentive for sales roles, equity or benefits, as applicable.
Job Details
Seniority level: Not Applicable
Employment type: Full‑time
Job function: Sales and Business Development
Industries: Software Development, IT Services and IT Consulting, and Technology, Information and Internet
#J-18808-Ljbffr