Fifth Third
Bilingual Dispute Specialist — English & Spanish
Fifth Third, Grand Rapids, Michigan, us, 49528
A leading bank is seeking a Bilingual Dispute Intake Analyst in Grand Rapids, Michigan. This role involves managing customer disputes using English and Spanish, ensuring compliance with banking regulations while providing top-tier customer service. The candidate will be responsible for filing accurate dispute claims, maintaining detailed records of interactions, and executing risk assessments to enhance customer experience. Ideal candidates possess strong analytical skills and previous experience in a related field, along with a commitment to problem resolution and customer satisfaction.
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