Harley-Davidson, Inc
Job Details
Level : Entry
Job Location : OHIO - Medina, OH 44256
Position Type : Part Time
Travel Percentage : None
Job Shift : Any
Job Category : Retail
Customer Service
Provide excellent customer service to all the dealership's customers.
Greet customers immediately, in a courteous and friendly manner.
Possess the ability to work with several customers at one time while maintaining individual customer satisfaction.
Handle telephone transactions quickly and courteously.
Point out any sales, specials, new merchandise to customers.
Assist customers with their selection of merchandise and offer additional product that compliments the purchase.
Notify customers when special orders or back‑ordered items are received.
Handle customer complaints reasonably, showing empathy and a positive attitude, and demonstrate our commitment to excellent customer service.
Retail Sale of General Merchandise
Provide prompt and accurate service at cash register
Assist Motoclothes Manager with attaining retail sales plans in General Merchandise
Receive and process merchandise from distributors, check merchandise received against purchase invoice, log merchandise into inventory and prepare product for showroom floor.
Conduct or participate in periodic physical inventory of all merchandise (counts, reports, etc.)
Assist with set‑up, organization, and staging of special events such as Open Houses, HOG activities, fashion shows, etc.
Create well‑organized presentations which appeal to our customers.
Ensure merchandise displays are stocked, clean, dust free, and appealing to customers.
Continuously maintain showroom product availability by stocking shelves and displays
Maintain/update customer mailing lists
Attend training sessions to keep current with merchandising and inventory control issues.
Other Duties
As assigned
Qualifications
Must have the ability to get along with a broad customer base.
Schooling or experience in merchandising and retail sales preferred.
Experience with Point‑of‑Sale and computerized inventory systems or the ability to quickly learn.
Physical Demands
Must have ability to stand and walk the sales floor for most of the day
Frequently required to bend, stoop, crouch, reach, and lift 50lbs of merchandise.
Work Environment
Majority of work is conducted indoors; however, some outdoor booth sales are conducted periodically during open houses or other events.
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Job Location : OHIO - Medina, OH 44256
Position Type : Part Time
Travel Percentage : None
Job Shift : Any
Job Category : Retail
Customer Service
Provide excellent customer service to all the dealership's customers.
Greet customers immediately, in a courteous and friendly manner.
Possess the ability to work with several customers at one time while maintaining individual customer satisfaction.
Handle telephone transactions quickly and courteously.
Point out any sales, specials, new merchandise to customers.
Assist customers with their selection of merchandise and offer additional product that compliments the purchase.
Notify customers when special orders or back‑ordered items are received.
Handle customer complaints reasonably, showing empathy and a positive attitude, and demonstrate our commitment to excellent customer service.
Retail Sale of General Merchandise
Provide prompt and accurate service at cash register
Assist Motoclothes Manager with attaining retail sales plans in General Merchandise
Receive and process merchandise from distributors, check merchandise received against purchase invoice, log merchandise into inventory and prepare product for showroom floor.
Conduct or participate in periodic physical inventory of all merchandise (counts, reports, etc.)
Assist with set‑up, organization, and staging of special events such as Open Houses, HOG activities, fashion shows, etc.
Create well‑organized presentations which appeal to our customers.
Ensure merchandise displays are stocked, clean, dust free, and appealing to customers.
Continuously maintain showroom product availability by stocking shelves and displays
Maintain/update customer mailing lists
Attend training sessions to keep current with merchandising and inventory control issues.
Other Duties
As assigned
Qualifications
Must have the ability to get along with a broad customer base.
Schooling or experience in merchandising and retail sales preferred.
Experience with Point‑of‑Sale and computerized inventory systems or the ability to quickly learn.
Physical Demands
Must have ability to stand and walk the sales floor for most of the day
Frequently required to bend, stoop, crouch, reach, and lift 50lbs of merchandise.
Work Environment
Majority of work is conducted indoors; however, some outdoor booth sales are conducted periodically during open houses or other events.
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