Lovesac
Join to apply for the
Showroom Manager
role at
Lovesac
About Lovesac We are a young‑at‑heart, fast‑growing furniture company dedicated to helping people fill their homes with Total Comfort™. We design and innovate furniture solutions that are adaptable, washable, expandable, and delivered right to your door, allowing our customers to live the life they want to live.
About Our Culture At Lovesac, we strive to be an employer of choice by embodying a culture that encourages team members to think and dream big. We call this Top Ambition. We aim to not only excel within our industry but also make a meaningful impact on the world. Driven by love, we promote happiness in all aspects of our work.
About the Role As a Lovesac Store Manager, you will use your top ambition to create a welcoming and engaging in‑store experience and help our customers design our products to fit their style and space. If you are passionate about sustainability and products that evolve with you, love to build relationships, and are dedicated to making every customer experience extraordinary, lead our Lovesac Retail Team.
What You’ll Do
Build and develop a high‑performing team of Associates within a people‑first culture that encourages thinking and dreaming big.
Create and foster a respectful and inclusive team environment by welcoming and celebrating differences.
Recruit, hire, mentor, and develop a team of Associates to achieve results.
Lead, coach, and inspire your team to achieve their goals utilizing our Lovesac selling process and methods.
Ensure customers are guided from first interest through to a completed transaction while you and your team effectively manage quotes, close the sale, and maintain relationships through post‑purchase.
Role model and ensure your team has in‑depth knowledge of Lovesac products, services, design features, and benefits, and effectively demos and educates customers.
Nurture long‑term relationships and build brand loyalty and repeat business.
Ensure the store is visually appealing and aligned with brand standards to attract and engage customers.
Manage store operations and tasks including opening & closing, scheduling, inventory, point of sale transactions, marketing and promotions, and ensure they are followed to company standards.
Champion company policies and operational procedures to maintain operational consistency and safety, ensure customer satisfaction, and mitigate risks.
Ensure you and your team are proficient in all company tools, systems and are comfortable utilizing in‑store technology.
Analyze data to drive team behaviors that deliver against goals and key performance indicators.
Drive the store P&L with an understanding in business and financial concepts to drive profitability.
Build a culture of accountability by ensuring personal and team sales goals and key performance indicators and customer service standards are met.
Anticipate, identify, and solve potential issues swiftly, escalating issues to supervisor.
Solve conflict effectively to maintain a positive and productive work environment.
Support with any additional responsibilities as requested by Management.
Our Lovesac Values
Top Ambition
We All Win Together
Conscious Operations
Do Less and Do Best
Love Matters
Our Lovesac Core Competencies
Builds Customer Centricity
Drives Remark‑able Results
Collaborates Effectively
Makes Good Decisions
Demonstrates Self‑Awareness
Qualifications
18 years of age or older.
High‑School Diploma or equivalent.
Minimum of 2 years of management experience in a retail environment.
Able to work flexible hours including evenings, weekends and holidays.
Able to effectively utilize technology for sales and customer support including demonstrating products, assisting customers and utilizing internal CRM systems to enhance customer experience and drive future outreach.
Support Lovesac's omni‑channel customer experience by being flexible and able to assist in‑person at your home store, local stores and third‑party vendors, as well as remote customer service shifts.
Must be able to travel, as required by the Company in its sole discretion, to local stores, third‑party vendors and occasional meetings including our annual company event using various forms of transportation.
Demonstrate excellent judgment, integrity, and trustworthiness in managing financial transactions, handling sensitive business and customer data, customer privacy and ensuring the comfort and safety of persons and property. Effective communication skills and ability to manage conflict in a reasonable, nonconfrontational manner.
Must be able to move objects (including medium to large furniture items up to 75 pounds) from a lower to a higher position or horizontally from position‑to‑position or be able to assemble furniture while working on the selling floor. This position routinely requires the following actions; bending, twisting, kneeling, reaching, standing, stooping, walking, crawling, climbing.
Benefits
Paid Time Off & Holiday Pay
Quarterly Sales Bonus Payout
Inaugural Grant Equity Award
401K Matching Contribution
Paid Parental Leave
Medical, Dental, Vision Benefit Plans
Health Savings and Flexible Spending Accounts
Life/AD&D, Short Term and Long‑Term Disability
Critical Illness and Accident Insurance
Employee Assistance Program
Financial Wellness Tools
Associate Discounts
Pet Insurance
Associates will be eligible to receive up to 125 hours of paid time off within our fiscal calendar year. They will be paid 1 1/2 times their regular rate for any hours worked over 40 hours in a work week. In addition, they will be eligible to receive 8 paid company recognized holidays and will be paid 1 1/2 times their regular rate for any hours worked on these holidays. Eligibility and terms for all benefits listed are as outlined in Lovesac’s policy and plan documents.
Associate pay will vary based on factors such as location, qualifications, experience, skill level and competencies.
Lovesac is an Equal Opportunity Employer and considers all applicants for employment without regard to race, color, religious creed, ancestry, national origin, ethnicity, religion, sex, sexual orientation, gender (including gender‑related identity, gender non‑conformity, or status as a transgender or transsexual individual), pregnancy, age, national origin, marital status, physical or mental disability, military status, genetic information or any other characteristic protected by applicable law.
Lovesac is committed to the principles of equal employment opportunity and providing reasonable accommodations to candidates with disabilities. If you need an accommodation during the application process, please reach out to us at: accommodations@lovesac.com.
Visit
www.lovesac/careers
to learn more about careers at Lovesac or stop in your local store
https://www.lovesac.com/showroomlocator .
Seniority level
Mid‑Senior level
Employment type
Full‑time
Job function
Sales and Business Development
Retail
Referrals increase your chances of interviewing at Lovesac by 2x.
Lenexa, KS $54,150.00‑$99,750.00 4 days ago
#J-18808-Ljbffr
Showroom Manager
role at
Lovesac
About Lovesac We are a young‑at‑heart, fast‑growing furniture company dedicated to helping people fill their homes with Total Comfort™. We design and innovate furniture solutions that are adaptable, washable, expandable, and delivered right to your door, allowing our customers to live the life they want to live.
About Our Culture At Lovesac, we strive to be an employer of choice by embodying a culture that encourages team members to think and dream big. We call this Top Ambition. We aim to not only excel within our industry but also make a meaningful impact on the world. Driven by love, we promote happiness in all aspects of our work.
About the Role As a Lovesac Store Manager, you will use your top ambition to create a welcoming and engaging in‑store experience and help our customers design our products to fit their style and space. If you are passionate about sustainability and products that evolve with you, love to build relationships, and are dedicated to making every customer experience extraordinary, lead our Lovesac Retail Team.
What You’ll Do
Build and develop a high‑performing team of Associates within a people‑first culture that encourages thinking and dreaming big.
Create and foster a respectful and inclusive team environment by welcoming and celebrating differences.
Recruit, hire, mentor, and develop a team of Associates to achieve results.
Lead, coach, and inspire your team to achieve their goals utilizing our Lovesac selling process and methods.
Ensure customers are guided from first interest through to a completed transaction while you and your team effectively manage quotes, close the sale, and maintain relationships through post‑purchase.
Role model and ensure your team has in‑depth knowledge of Lovesac products, services, design features, and benefits, and effectively demos and educates customers.
Nurture long‑term relationships and build brand loyalty and repeat business.
Ensure the store is visually appealing and aligned with brand standards to attract and engage customers.
Manage store operations and tasks including opening & closing, scheduling, inventory, point of sale transactions, marketing and promotions, and ensure they are followed to company standards.
Champion company policies and operational procedures to maintain operational consistency and safety, ensure customer satisfaction, and mitigate risks.
Ensure you and your team are proficient in all company tools, systems and are comfortable utilizing in‑store technology.
Analyze data to drive team behaviors that deliver against goals and key performance indicators.
Drive the store P&L with an understanding in business and financial concepts to drive profitability.
Build a culture of accountability by ensuring personal and team sales goals and key performance indicators and customer service standards are met.
Anticipate, identify, and solve potential issues swiftly, escalating issues to supervisor.
Solve conflict effectively to maintain a positive and productive work environment.
Support with any additional responsibilities as requested by Management.
Our Lovesac Values
Top Ambition
We All Win Together
Conscious Operations
Do Less and Do Best
Love Matters
Our Lovesac Core Competencies
Builds Customer Centricity
Drives Remark‑able Results
Collaborates Effectively
Makes Good Decisions
Demonstrates Self‑Awareness
Qualifications
18 years of age or older.
High‑School Diploma or equivalent.
Minimum of 2 years of management experience in a retail environment.
Able to work flexible hours including evenings, weekends and holidays.
Able to effectively utilize technology for sales and customer support including demonstrating products, assisting customers and utilizing internal CRM systems to enhance customer experience and drive future outreach.
Support Lovesac's omni‑channel customer experience by being flexible and able to assist in‑person at your home store, local stores and third‑party vendors, as well as remote customer service shifts.
Must be able to travel, as required by the Company in its sole discretion, to local stores, third‑party vendors and occasional meetings including our annual company event using various forms of transportation.
Demonstrate excellent judgment, integrity, and trustworthiness in managing financial transactions, handling sensitive business and customer data, customer privacy and ensuring the comfort and safety of persons and property. Effective communication skills and ability to manage conflict in a reasonable, nonconfrontational manner.
Must be able to move objects (including medium to large furniture items up to 75 pounds) from a lower to a higher position or horizontally from position‑to‑position or be able to assemble furniture while working on the selling floor. This position routinely requires the following actions; bending, twisting, kneeling, reaching, standing, stooping, walking, crawling, climbing.
Benefits
Paid Time Off & Holiday Pay
Quarterly Sales Bonus Payout
Inaugural Grant Equity Award
401K Matching Contribution
Paid Parental Leave
Medical, Dental, Vision Benefit Plans
Health Savings and Flexible Spending Accounts
Life/AD&D, Short Term and Long‑Term Disability
Critical Illness and Accident Insurance
Employee Assistance Program
Financial Wellness Tools
Associate Discounts
Pet Insurance
Associates will be eligible to receive up to 125 hours of paid time off within our fiscal calendar year. They will be paid 1 1/2 times their regular rate for any hours worked over 40 hours in a work week. In addition, they will be eligible to receive 8 paid company recognized holidays and will be paid 1 1/2 times their regular rate for any hours worked on these holidays. Eligibility and terms for all benefits listed are as outlined in Lovesac’s policy and plan documents.
Associate pay will vary based on factors such as location, qualifications, experience, skill level and competencies.
Lovesac is an Equal Opportunity Employer and considers all applicants for employment without regard to race, color, religious creed, ancestry, national origin, ethnicity, religion, sex, sexual orientation, gender (including gender‑related identity, gender non‑conformity, or status as a transgender or transsexual individual), pregnancy, age, national origin, marital status, physical or mental disability, military status, genetic information or any other characteristic protected by applicable law.
Lovesac is committed to the principles of equal employment opportunity and providing reasonable accommodations to candidates with disabilities. If you need an accommodation during the application process, please reach out to us at: accommodations@lovesac.com.
Visit
www.lovesac/careers
to learn more about careers at Lovesac or stop in your local store
https://www.lovesac.com/showroomlocator .
Seniority level
Mid‑Senior level
Employment type
Full‑time
Job function
Sales and Business Development
Retail
Referrals increase your chances of interviewing at Lovesac by 2x.
Lenexa, KS $54,150.00‑$99,750.00 4 days ago
#J-18808-Ljbffr