Woodforest National Bank
Retail Market Manager
at
Woodforest National Bank
Take the next step toward your new career today! Become a part of the diverse and inclusive team within our nationally recognized award‑winning bank. Woodforest National Bank is privately owned and is one of the largest employee‑owned banks in the country.
The Retail Market Manager is responsible for leading the overall performance and environment of retail branches. This position directs branch management teams in achieving profitability, sales, customer experience, compliance, and growth objectives.
Key Responsibilities
Serve as a "Keeper of the Woodforest Culture" and create energy around retail objectives and initiatives.
Recruit, train, retain and motivate staff to achieve profitability, sales, customer experience, compliance, and growth objectives for assigned branches.
Conduct regular update and strategy meetings with direct reports and leadership teams.
Assign and manage teams across multiple locations, markets, regions, and/or states.
Hire and train new team members on all aspects of delivering the Woodforest Experience.
Provide senior level guidance and support to branches regarding customer concerns, operational questions, risk management, and human resource issues.
Proactively suggest, implement, and manage process improvements.
Manage, develop and lead branch management teams; approve incentives, expense reports, and other personnel and compensation matters.
Drive branch sales and performance and provide strategic direction focused on continued growth of assigned branches.
Track and review daily market performance levels; compile summary reports and communicate standings; develop and direct an action plan for improvement areas.
Conduct frequent branch visits to ensure adherence to bank policies, consistency in sales and marketing, successful implementation of new products, and development of strong professional relationships with branch employees and host retail partners.
Promote community development and serve in the communities serviced by the market.
Perform other job‑related duties or special projects as assigned.
Competencies Required
Solid technology skills, including intermediate proficiency with Microsoft Office (Outlook, Word, Excel, SharePoint, PowerPoint) and banking software applications.
Excellent customer service, relationship management, and business development skills.
Sound knowledge of marketing, sales, finance, management, and leadership principles with broad knowledge of banking operations, policies, products, and applicable regulations.
Excellent problem‑solving, decision‑making, critical and strategic thinking skills, as well as strong attention to detail and data accuracy.
Ability to analyze trends and develop innovative solutions for improved performance.
Strong overall business acumen and understanding of organizational priorities and goals.
Strong leadership and interpersonal skills; present a positive professional image, collaborate with diverse teams, and achieve results through others.
Excellent presentation and communication skills, both written and verbal.
Excellent organizational and time‑management skills with proven ability to prioritize and manage workload and instill urgency in others to meet deadlines and goals.
Ability to create a positive and engaged environment.
Flexibility to engage in overnight and regional travel up to 75% of the time.
Job Branch Banking
Primary Location South Carolina – Charleston
Schedule Full‑time
Work Locations SC – Charleston River – 8261
Unposting Date Ongoing
Organization South Carolina
Minimum Qualifications/Experience
6 years of sales management experience with 6 years of banking management experience, OR 6 years of sales management experience with 2 years as a Woodforest Branch Manager, OR a bachelor’s degree with 4 years of progressively more responsible bank operations and sales management experience.
Experience managing multiple work sites is helpful.
Previous in‑store banking experience is preferred, but not required.
5 years of sales and personnel management experience required.
Individuals with this level of experience are typically responsible for all sales, service, operational goals, and personnel decisions at a given branch/location, reporting to regional management without direct daily supervision.
Must be positive and engaging.
Formal Education & Certification
High School Diploma or equivalent required.
Work Status
Full‑time.
Supervisory Responsibility
Responsible and accountable for all personnel and employment decisions for the assigned market area.
Travel
Up to 75% travel expected.
Working Conditions
Conditions include standing most of the time, walking, moving, bending, stooping or sitting for brief periods, and occasionally lifting and carrying items up to 30 lbs.
Disclaimer This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Nothing herein restricts management’s right to assign or reassign duties and responsibilities for this job at any time.
Woodforest is an Equal Opportunity Employer, including Disability and Veterans.
Seniority Level Not Applicable
Employment Type Full‑time
Job Function Sales and Business Development
Industry Banking
Referrals increase your chances of interviewing at Woodforest National Bank by 2x.
Get notified about new Retail Market Manager jobs in
Charleston County, SC .
#J-18808-Ljbffr
at
Woodforest National Bank
Take the next step toward your new career today! Become a part of the diverse and inclusive team within our nationally recognized award‑winning bank. Woodforest National Bank is privately owned and is one of the largest employee‑owned banks in the country.
The Retail Market Manager is responsible for leading the overall performance and environment of retail branches. This position directs branch management teams in achieving profitability, sales, customer experience, compliance, and growth objectives.
Key Responsibilities
Serve as a "Keeper of the Woodforest Culture" and create energy around retail objectives and initiatives.
Recruit, train, retain and motivate staff to achieve profitability, sales, customer experience, compliance, and growth objectives for assigned branches.
Conduct regular update and strategy meetings with direct reports and leadership teams.
Assign and manage teams across multiple locations, markets, regions, and/or states.
Hire and train new team members on all aspects of delivering the Woodforest Experience.
Provide senior level guidance and support to branches regarding customer concerns, operational questions, risk management, and human resource issues.
Proactively suggest, implement, and manage process improvements.
Manage, develop and lead branch management teams; approve incentives, expense reports, and other personnel and compensation matters.
Drive branch sales and performance and provide strategic direction focused on continued growth of assigned branches.
Track and review daily market performance levels; compile summary reports and communicate standings; develop and direct an action plan for improvement areas.
Conduct frequent branch visits to ensure adherence to bank policies, consistency in sales and marketing, successful implementation of new products, and development of strong professional relationships with branch employees and host retail partners.
Promote community development and serve in the communities serviced by the market.
Perform other job‑related duties or special projects as assigned.
Competencies Required
Solid technology skills, including intermediate proficiency with Microsoft Office (Outlook, Word, Excel, SharePoint, PowerPoint) and banking software applications.
Excellent customer service, relationship management, and business development skills.
Sound knowledge of marketing, sales, finance, management, and leadership principles with broad knowledge of banking operations, policies, products, and applicable regulations.
Excellent problem‑solving, decision‑making, critical and strategic thinking skills, as well as strong attention to detail and data accuracy.
Ability to analyze trends and develop innovative solutions for improved performance.
Strong overall business acumen and understanding of organizational priorities and goals.
Strong leadership and interpersonal skills; present a positive professional image, collaborate with diverse teams, and achieve results through others.
Excellent presentation and communication skills, both written and verbal.
Excellent organizational and time‑management skills with proven ability to prioritize and manage workload and instill urgency in others to meet deadlines and goals.
Ability to create a positive and engaged environment.
Flexibility to engage in overnight and regional travel up to 75% of the time.
Job Branch Banking
Primary Location South Carolina – Charleston
Schedule Full‑time
Work Locations SC – Charleston River – 8261
Unposting Date Ongoing
Organization South Carolina
Minimum Qualifications/Experience
6 years of sales management experience with 6 years of banking management experience, OR 6 years of sales management experience with 2 years as a Woodforest Branch Manager, OR a bachelor’s degree with 4 years of progressively more responsible bank operations and sales management experience.
Experience managing multiple work sites is helpful.
Previous in‑store banking experience is preferred, but not required.
5 years of sales and personnel management experience required.
Individuals with this level of experience are typically responsible for all sales, service, operational goals, and personnel decisions at a given branch/location, reporting to regional management without direct daily supervision.
Must be positive and engaging.
Formal Education & Certification
High School Diploma or equivalent required.
Work Status
Full‑time.
Supervisory Responsibility
Responsible and accountable for all personnel and employment decisions for the assigned market area.
Travel
Up to 75% travel expected.
Working Conditions
Conditions include standing most of the time, walking, moving, bending, stooping or sitting for brief periods, and occasionally lifting and carrying items up to 30 lbs.
Disclaimer This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Nothing herein restricts management’s right to assign or reassign duties and responsibilities for this job at any time.
Woodforest is an Equal Opportunity Employer, including Disability and Veterans.
Seniority Level Not Applicable
Employment Type Full‑time
Job Function Sales and Business Development
Industry Banking
Referrals increase your chances of interviewing at Woodforest National Bank by 2x.
Get notified about new Retail Market Manager jobs in
Charleston County, SC .
#J-18808-Ljbffr