Spotless Brands LLC
The Senior Human Resource Generalist (Senior HRG) serves as a strategic HR partner and trusted advisor
to site leadership teams across designated geographies. This role provides business-focused,
confidential, and actionable guidance on team member relations, talent management, organizational
development, and team member engagement. Acting as an extension of the leadership team, the Senior
HRG delivers HR strategies that align with operational goals, drives proactive workforce planning
initiatives, and leads efforts to enhance leadership capabilities and team member experiences. This
individual contributor role is critical in promoting organizational effectiveness, championing a high-performance culture, and supporting change management across aligned markets.
Essential Functions (Other Duties as Assigned) HR Business Partnership
Partner and consult with site senior leadership teams to deliver HR solutions aligned with business strategy
Provide guidance on team member development, organizational structure, workforce planning, and leadership coaching
Actively participate as a member of site leadership teams, contributing HR insights on key operational decisions
Engage with business leaders to develop a deep understanding of company operations, aligning HR strategies with organizational goals
Assist with workforce planning strategies and retention initiatives to reduce turnover and build bench strength
3>Talent Management and Development
Lead talent review sessions, succession planning, and cross-functional talent discussions with site leadership
Champion and lead the execution of training and development initiatives to meet current and future business needs
Support the performance management process, ensuring timely performance reviews, goal setting, and career development planning
Coach leaders in building high-performing teams and developing individual leadership capabilities
Employee Relations
Provide day-to-day consultation and support on employee relations matters, ensuring fair and consistent application of policies
Provide guidance on complex employee relations issues, supporting leaders in resolution and compliance with company policies
Facilitate collaborative problem-solving strategies to address team member concerns and foster a positive work environment
Conduct thorough investigations and recommend appropriate corrective actions when necessary
HRIS
Oversee HRIS system integrity by ensuring accurate data entry, maintenance, and reporting to support HR functions and compliance
Analyze HRIS data to identify trends and provide insights that inform workforce planning, employee engagement, and strategic HR decisions
Partner with payroll to ensure HRIS data integrity, supporting precise compensation processing and compliance with pay-related regulations
Field HR & Liaison Support –HR Policy and Compliance
Lead the local implementation of HR policies and monitor effectiveness and compliance
Ensure managers and team members understand and adhere to HR programs, practices, and regulatory requirements
Facilitate team member orientation, training programs, and organizational change initiatives as needed
Cross-Functional HR Projects
Manage and/or participate as a project team member on company-wide HR initiatives and continuous improvement projects
Support and champion organizational change efforts, acting as a key liaison to field leadership
Additional Responsibilities
Serve as a liaison between field teams, HR Field Operations, and Corporate HR to ensure alignment on initiatives and goals
Serve as the first point of contact for HR-related matters in the field, acting as a bridge between frontline employees and corporate HR support
Administer and support compensation, benefits, and workforce development programs in partnership with corporate HR
Administer and monitor leave programs, ensuring compliance with policies and regulations while providing guidance to employees and managers
Maintain a strong focus on continuous learning, staying current on HR best practices, legal compliance, and organizational trends
Perform other HR-related duties assigned to support operational and strategic needs
Education and Experience
Bachelor’s degree in human resources, business administration, or a related field required
HR Certification (PHR, SPHR, SHRM-CP or SHRM-SCP) preferred
Minimum of 5 years of progressive human resource experience with a strong focus on HR business partnership, employee relations, and talent management
Experience supporting multi-site or geographically dispersed teams strongly preferred
Demonstrated success in driving HR initiatives in fast-paced operational environments
Knowledge, Skills, and Abilities
Strong business acumen and ability to align HR strategies with operational objectives
Excellent interpersonal, consultative, and relationship-building skills
Proficient in conflict resolution, coaching, and influencing leadership teams
Skilled in conducting investigations, managing employee relations issues, and applying sound judgement
Deep understanding of employment laws, HR best practices, and organizational development practices
Strong organizational, follow-up, and time management skills
Ability to work independently while building effective cross-functional relationships
Demonstrates deep understanding of HRIS
Demonstrates deep understanding of MS Excel and data management
Proficient with Microsoft Office Suite, and reporting tools
Physical Requirements
Ability to travel up to 10-20% of the time to support field teams
Ability to work flexible hours, including occasional evenings or weekend to support business needs
Ability to sit, stand, and work at a computer for extended periods
Ability to lift up to 20 pounds occasionally for event or training setup
This job description in no way states or implies that these are the only duties to be performed by the employee(s) in this position. Employee(s) will be required to follow any other job-related instructions and to perform any other jobrelated duties requested by any person authorized to give instructions or assignments. All duties and responsibilities are essential job functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities. To perform this job successfully, the incumbent(s) will possess the skills, aptitudes, and abilities to perform each duty proficiently. The requirements listed in this document are the minimum levels of knowledge, skills, and abilities. Spotless Brands and its subsidiaries comply with federal and state disability laws and make reasonable accommodation for applicants and employees with disabilities. If reasonable accommodation is needed to participate in the job application or recruitment process, please contact the Human Resources department and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Human Resources team will respond to your email promptly. Equal Opportunity Employer Spotless Brands and its affiliate brands are Equal Employment Opportunity (EEO) employers. Spotless Brands invites all qualified interested applicants to apply for career opportunities. It is the policy of the company to provide equal opportunities to all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran, disabled status or any other protected group status as defined by and subject to applicable federal, state and local laws. We use E-Verify to check employment eligibility: https://www.everify.gov/sites/default/files/everify/posters/EVerifyParticipationPoster.pdf and https://www.everify.gov/sites/default/files/everify/posters/IER_RightToWorkPoster%20Eng_Es.pdf
Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
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Essential Functions (Other Duties as Assigned) HR Business Partnership
Partner and consult with site senior leadership teams to deliver HR solutions aligned with business strategy
Provide guidance on team member development, organizational structure, workforce planning, and leadership coaching
Actively participate as a member of site leadership teams, contributing HR insights on key operational decisions
Engage with business leaders to develop a deep understanding of company operations, aligning HR strategies with organizational goals
Assist with workforce planning strategies and retention initiatives to reduce turnover and build bench strength
3>Talent Management and Development
Lead talent review sessions, succession planning, and cross-functional talent discussions with site leadership
Champion and lead the execution of training and development initiatives to meet current and future business needs
Support the performance management process, ensuring timely performance reviews, goal setting, and career development planning
Coach leaders in building high-performing teams and developing individual leadership capabilities
Employee Relations
Provide day-to-day consultation and support on employee relations matters, ensuring fair and consistent application of policies
Provide guidance on complex employee relations issues, supporting leaders in resolution and compliance with company policies
Facilitate collaborative problem-solving strategies to address team member concerns and foster a positive work environment
Conduct thorough investigations and recommend appropriate corrective actions when necessary
HRIS
Oversee HRIS system integrity by ensuring accurate data entry, maintenance, and reporting to support HR functions and compliance
Analyze HRIS data to identify trends and provide insights that inform workforce planning, employee engagement, and strategic HR decisions
Partner with payroll to ensure HRIS data integrity, supporting precise compensation processing and compliance with pay-related regulations
Field HR & Liaison Support –HR Policy and Compliance
Lead the local implementation of HR policies and monitor effectiveness and compliance
Ensure managers and team members understand and adhere to HR programs, practices, and regulatory requirements
Facilitate team member orientation, training programs, and organizational change initiatives as needed
Cross-Functional HR Projects
Manage and/or participate as a project team member on company-wide HR initiatives and continuous improvement projects
Support and champion organizational change efforts, acting as a key liaison to field leadership
Additional Responsibilities
Serve as a liaison between field teams, HR Field Operations, and Corporate HR to ensure alignment on initiatives and goals
Serve as the first point of contact for HR-related matters in the field, acting as a bridge between frontline employees and corporate HR support
Administer and support compensation, benefits, and workforce development programs in partnership with corporate HR
Administer and monitor leave programs, ensuring compliance with policies and regulations while providing guidance to employees and managers
Maintain a strong focus on continuous learning, staying current on HR best practices, legal compliance, and organizational trends
Perform other HR-related duties assigned to support operational and strategic needs
Education and Experience
Bachelor’s degree in human resources, business administration, or a related field required
HR Certification (PHR, SPHR, SHRM-CP or SHRM-SCP) preferred
Minimum of 5 years of progressive human resource experience with a strong focus on HR business partnership, employee relations, and talent management
Experience supporting multi-site or geographically dispersed teams strongly preferred
Demonstrated success in driving HR initiatives in fast-paced operational environments
Knowledge, Skills, and Abilities
Strong business acumen and ability to align HR strategies with operational objectives
Excellent interpersonal, consultative, and relationship-building skills
Proficient in conflict resolution, coaching, and influencing leadership teams
Skilled in conducting investigations, managing employee relations issues, and applying sound judgement
Deep understanding of employment laws, HR best practices, and organizational development practices
Strong organizational, follow-up, and time management skills
Ability to work independently while building effective cross-functional relationships
Demonstrates deep understanding of HRIS
Demonstrates deep understanding of MS Excel and data management
Proficient with Microsoft Office Suite, and reporting tools
Physical Requirements
Ability to travel up to 10-20% of the time to support field teams
Ability to work flexible hours, including occasional evenings or weekend to support business needs
Ability to sit, stand, and work at a computer for extended periods
Ability to lift up to 20 pounds occasionally for event or training setup
This job description in no way states or implies that these are the only duties to be performed by the employee(s) in this position. Employee(s) will be required to follow any other job-related instructions and to perform any other jobrelated duties requested by any person authorized to give instructions or assignments. All duties and responsibilities are essential job functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities. To perform this job successfully, the incumbent(s) will possess the skills, aptitudes, and abilities to perform each duty proficiently. The requirements listed in this document are the minimum levels of knowledge, skills, and abilities. Spotless Brands and its subsidiaries comply with federal and state disability laws and make reasonable accommodation for applicants and employees with disabilities. If reasonable accommodation is needed to participate in the job application or recruitment process, please contact the Human Resources department and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Human Resources team will respond to your email promptly. Equal Opportunity Employer Spotless Brands and its affiliate brands are Equal Employment Opportunity (EEO) employers. Spotless Brands invites all qualified interested applicants to apply for career opportunities. It is the policy of the company to provide equal opportunities to all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran, disabled status or any other protected group status as defined by and subject to applicable federal, state and local laws. We use E-Verify to check employment eligibility: https://www.everify.gov/sites/default/files/everify/posters/EVerifyParticipationPoster.pdf and https://www.everify.gov/sites/default/files/everify/posters/IER_RightToWorkPoster%20Eng_Es.pdf
Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
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