ConnectWise
ConnectWise is an industry and Global leading software company
with over 3,000 colleagues in North America, EMEA and APAC. As a community-driven software company dedicated to the success of technology solution providers, our suite helps
over 45,000 of our partners manage their businesses better, sell more efficiently, automate service delivery, and remotely control technology so they can consistently deliver amazing customer experiences. Our company is powered by our connections, our colleagues, and our community. And, we accept all kinds. Game-changers, innovators, culture-lovers—and humankind. We invite discovery and debate. We recognize key moments as milestones. We see you and value you for your unique contributions. Our inclusive, positive culture lays the foundation to ensure every colleague is valued for their perspectives and skills, giving you the choice of how YOU make a difference. Curious? Read this opportunity to learn how YOU can make a difference at ConnectWise! General Summary: The Sales Engineer is an exceptional, experienced software sales professional that will generate new business and ensures growth of existing accounts. This position assesses potential application of company products or services and offers solutions that meet customer needs. Sales Engineers demonstrate ConnectWise’s value proposition of the Unified Monitoring & Management (UMM) business unit providing technical guidance to prospects and communicates partner feedback for future product developments. Uses technical knowledge of product and service offerings to drive Sales support, generate pipeline, and help create an overall successful adoption of the product/service all the way to implementation and onboarding.
Essential Duties and Responsibilities:
Responsible for representing both technical and functional aspects of our suite of products/services and proposing how these benefit prospective customers Provides exemplary technical expertise and independent creative discretion in producing technical and product demonstrations and presentations Executes proof of concepts with prospects at both a technical and business level to show the value. Proactively scopes technical solutions required to align product designs to customers’ business by interpreting customer requirements Apply requirements in the form of standard or custom proof of concepts and trials to prospects in order to provide an effective means for them to evaluate our products Works independently or as part of a sales team with customers to position technology to both business and technical users in a consultative manner and through product capability assessments Prepare, research and provide input into technical RFPs/RFQs Act as a key point of contact for all Revenue staff to provide product knowledge and technology expertise through training, coaching and product support Maintains a thorough understanding of technical sales techniques and processes including the ability to understand customer needs, overcome objections, assist in the development of business cases, and technical deal closing Pursues and maintains professional and technical knowledge through ongoing training and education to ensure ability to work independently as a key professional resource to the revenue organization Salesforce updates to include task and event creation for each engagement conducted together with notes outlining work undergone throughout the presales cycle. Knowledge, Skills, and/or Abilities Required: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. 5+ Years experience working with an existing RMM, preferably Automate and / or Command Proven sales track record of success and ability to identify opportunities and leverage internal & external resources appropriately Understanding of relevant products: Security, Remote Monitoring and Management (RMM), Professional Services Automation (PSA), Configure Price Quote (CPQ) Backup and Disaster Recover (BDR), Remote Control, IT Infrastructure, Documentation, Managed Services Deep understanding of scripting and how it provides business efficiencies. Experience in relevant channels: Managed Service Providers (MSP), value-added resellers (VAR), office technology (OE), Technology Service Providers (TSP), Internal IT, Security (MSP+), IT Outsource (ITO) Demonstrated personal commitment and interest in continued professional development. Excellent communication and interpersonal skills High energy, passion, a sense of humor and enthusiasm A team player that wants to help others and win together CRM experience such as Salesforce.com, or equivalent Working Conditions: Professional office environment Long or irregular working hours are normal to meet deadlines, secure deals and attend conferences/events. Dynamic atmosphere of a rapidly expanding technology organization. [20%] or greater travel may be required ConnectWise is an Equal Opportunity Employer, dedicated to building a diverse and inclusive workforce and providing a workplace free from discrimination and harassment. ConnectWise provides equal employment opportunities to all employees and applicants without regard to race, ethnicity, color, religion, age, sex (including pregnancy), sexual orientation, gender,
gender identity or expression, ancestry, national origin, citizenship status, physical or mental disability, genetic information, military/veteran status, marital status, familial or parental status, or any other characteristic or status protected by applicable federal, state and local laws. The statements above are intended to describe the general nature and level of work being performed by individuals assigned to this job.Other duties may be assigned as needed. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions of the job and/or to receive other benefits and privileges of employment. If you need a reasonable accommodation for any part of the application and hiring process, please contact us at talentacquisition@connectwise.com or 1-800-671-6898. Create a Job Alert Interested in building your career at ConnectWise? Get future opportunities sent straight to your email. Apply for this job
* indicates a required field First Name * Last Name * Email * Phone * Resume/CV * Enter manually Accepted file types: pdf, doc, docx, txt, rtf Enter manually Accepted file types: pdf, doc, docx, txt, rtf Preferred First Name * Address Line 1 * Address Line 2 City * State * Country * Select... Postal Code * How did you hear about the opportunity? * Select... Were you referred by a current ConnectWise colleague? If yes, please provide the name. Do you now or will you in future require sponsorship for continued work authorization? * Select... Are you under any post-employment, contractual or other restrictions that would prevent you from working in the proposed position? * Select... Are you a current user of, or have used in the past 12 months, the ConnectWise suite of products? * Select... Have you been employed by a partner or customer of ConnectWise in the last 12 months? * Select... Please disclose your annual salary expectations. * For government reporting purposes, we ask candidates to respond to the below self-identification survey.Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiringprocess or thereafter. Any information that you do provide will be recorded and maintained in aconfidential file. As set forth in ConnectWise’s Equal Employment Opportunity policy,we do not discriminate on the basis of any protected group status under any applicable law. If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection.As a government contractor subject to the Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measurethe effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. Classification of protected categoriesis as follows: A "disabled veteran" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service-connected disability. A "recently separated veteran" means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service. An "active duty wartime or campaign badge veteran" means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense. An "Armed forces service medal veteran" means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985. Select... Voluntary Self-Identification of Disability
Form CC-305 Page 1 of 1 OMB Control Number 1250-0005 Expires 04/30/2026 Voluntary Self-Identification of Disability Form CC-305 Page 1 of 1 OMB Control Number 1250-0005 Expires 04/30/2026 Why are you being asked to complete this form?
We are a federal contractor or subcontractor. The law requires us to provide equal employment opportunity to qualified people with disabilities. We have a goal of having at least 7% of our workers as people with disabilities. The law says we must measure our progress towards this goal. To do this, we must ask applicants and employees if they have a disability or have ever had one. People can become disabled, so we need to ask this question at least every five years. Completing this form is voluntary, and we hope that you will choose to do so. Your answer is confidential. No one who makes hiring decisions will see it. Your decision to complete the form and your answer will not harm you in any way. If you want to learn more about the law or this form, visit the U.S. Department of Labor’s Office of Federal Contract Compliance Programs (OFCCP) website at www.dol.gov/ofccp . How do you know if you have a disability?
A disability is a condition that substantially limits one or more of your “major life activities.” If you have or have ever had such a condition, you are a person with a disability.
Disabilities include, but are not limited to: Alcohol or other substance use disorder (not currently using drugs illegally) Autoimmune disorder, for example, lupus, fibromyalgia, rheumatoid arthritis, HIV/AIDS Blind or low vision Cancer (past or present) Cardiovascular or heart disease Celiac disease Cerebral palsy Deaf or serious difficulty hearing Diabetes Disfigurement, for example, disfigurement caused by burns, wounds, accidents, or congenital disorders Epilepsy or other seizure disorder Gastrointestinal disorders, for example, Crohn's Disease, irritable bowel syndrome Intellectual or developmental disability Mental health conditions, for example, depression, bipolar disorder, anxiety disorder, schizophrenia, PTSD Missing limbs or partially missing limbs Mobility impairment, benefiting from the use of a wheelchair, scooter, walker, leg brace(s) and/or other supports Nervous system condition, for example, migraine headaches, Parkinson’s disease, multiple sclerosis (MS) Neurodivergence, for example, attention-deficit/hyperactivity disorder (ADHD), autism spectrum disorder, dyslexia, dyspraxia, other learning disabilities Partial or complete paralysis (any cause) Pulmonary or respiratory conditions, for example, tuberculosis, asthma, emphysema Short stature (dwarfism) Traumatic brain injury
Disability Status Select... PUBLIC BURDEN STATEMENT: According to the Paperwork Reduction Act of 1995 no persons are required to respond to a collection of information unless such collection displays a valid OMB control number. This survey should take about 5 minutes to complete.
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with over 3,000 colleagues in North America, EMEA and APAC. As a community-driven software company dedicated to the success of technology solution providers, our suite helps
over 45,000 of our partners manage their businesses better, sell more efficiently, automate service delivery, and remotely control technology so they can consistently deliver amazing customer experiences. Our company is powered by our connections, our colleagues, and our community. And, we accept all kinds. Game-changers, innovators, culture-lovers—and humankind. We invite discovery and debate. We recognize key moments as milestones. We see you and value you for your unique contributions. Our inclusive, positive culture lays the foundation to ensure every colleague is valued for their perspectives and skills, giving you the choice of how YOU make a difference. Curious? Read this opportunity to learn how YOU can make a difference at ConnectWise! General Summary: The Sales Engineer is an exceptional, experienced software sales professional that will generate new business and ensures growth of existing accounts. This position assesses potential application of company products or services and offers solutions that meet customer needs. Sales Engineers demonstrate ConnectWise’s value proposition of the Unified Monitoring & Management (UMM) business unit providing technical guidance to prospects and communicates partner feedback for future product developments. Uses technical knowledge of product and service offerings to drive Sales support, generate pipeline, and help create an overall successful adoption of the product/service all the way to implementation and onboarding.
Essential Duties and Responsibilities:
Responsible for representing both technical and functional aspects of our suite of products/services and proposing how these benefit prospective customers Provides exemplary technical expertise and independent creative discretion in producing technical and product demonstrations and presentations Executes proof of concepts with prospects at both a technical and business level to show the value. Proactively scopes technical solutions required to align product designs to customers’ business by interpreting customer requirements Apply requirements in the form of standard or custom proof of concepts and trials to prospects in order to provide an effective means for them to evaluate our products Works independently or as part of a sales team with customers to position technology to both business and technical users in a consultative manner and through product capability assessments Prepare, research and provide input into technical RFPs/RFQs Act as a key point of contact for all Revenue staff to provide product knowledge and technology expertise through training, coaching and product support Maintains a thorough understanding of technical sales techniques and processes including the ability to understand customer needs, overcome objections, assist in the development of business cases, and technical deal closing Pursues and maintains professional and technical knowledge through ongoing training and education to ensure ability to work independently as a key professional resource to the revenue organization Salesforce updates to include task and event creation for each engagement conducted together with notes outlining work undergone throughout the presales cycle. Knowledge, Skills, and/or Abilities Required: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. 5+ Years experience working with an existing RMM, preferably Automate and / or Command Proven sales track record of success and ability to identify opportunities and leverage internal & external resources appropriately Understanding of relevant products: Security, Remote Monitoring and Management (RMM), Professional Services Automation (PSA), Configure Price Quote (CPQ) Backup and Disaster Recover (BDR), Remote Control, IT Infrastructure, Documentation, Managed Services Deep understanding of scripting and how it provides business efficiencies. Experience in relevant channels: Managed Service Providers (MSP), value-added resellers (VAR), office technology (OE), Technology Service Providers (TSP), Internal IT, Security (MSP+), IT Outsource (ITO) Demonstrated personal commitment and interest in continued professional development. Excellent communication and interpersonal skills High energy, passion, a sense of humor and enthusiasm A team player that wants to help others and win together CRM experience such as Salesforce.com, or equivalent Working Conditions: Professional office environment Long or irregular working hours are normal to meet deadlines, secure deals and attend conferences/events. Dynamic atmosphere of a rapidly expanding technology organization. [20%] or greater travel may be required ConnectWise is an Equal Opportunity Employer, dedicated to building a diverse and inclusive workforce and providing a workplace free from discrimination and harassment. ConnectWise provides equal employment opportunities to all employees and applicants without regard to race, ethnicity, color, religion, age, sex (including pregnancy), sexual orientation, gender,
gender identity or expression, ancestry, national origin, citizenship status, physical or mental disability, genetic information, military/veteran status, marital status, familial or parental status, or any other characteristic or status protected by applicable federal, state and local laws. The statements above are intended to describe the general nature and level of work being performed by individuals assigned to this job.Other duties may be assigned as needed. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions of the job and/or to receive other benefits and privileges of employment. If you need a reasonable accommodation for any part of the application and hiring process, please contact us at talentacquisition@connectwise.com or 1-800-671-6898. Create a Job Alert Interested in building your career at ConnectWise? Get future opportunities sent straight to your email. Apply for this job
* indicates a required field First Name * Last Name * Email * Phone * Resume/CV * Enter manually Accepted file types: pdf, doc, docx, txt, rtf Enter manually Accepted file types: pdf, doc, docx, txt, rtf Preferred First Name * Address Line 1 * Address Line 2 City * State * Country * Select... Postal Code * How did you hear about the opportunity? * Select... Were you referred by a current ConnectWise colleague? If yes, please provide the name. Do you now or will you in future require sponsorship for continued work authorization? * Select... Are you under any post-employment, contractual or other restrictions that would prevent you from working in the proposed position? * Select... Are you a current user of, or have used in the past 12 months, the ConnectWise suite of products? * Select... Have you been employed by a partner or customer of ConnectWise in the last 12 months? * Select... Please disclose your annual salary expectations. * For government reporting purposes, we ask candidates to respond to the below self-identification survey.Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiringprocess or thereafter. Any information that you do provide will be recorded and maintained in aconfidential file. As set forth in ConnectWise’s Equal Employment Opportunity policy,we do not discriminate on the basis of any protected group status under any applicable law. If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection.As a government contractor subject to the Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measurethe effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. Classification of protected categoriesis as follows: A "disabled veteran" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service-connected disability. A "recently separated veteran" means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service. An "active duty wartime or campaign badge veteran" means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense. An "Armed forces service medal veteran" means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985. Select... Voluntary Self-Identification of Disability
Form CC-305 Page 1 of 1 OMB Control Number 1250-0005 Expires 04/30/2026 Voluntary Self-Identification of Disability Form CC-305 Page 1 of 1 OMB Control Number 1250-0005 Expires 04/30/2026 Why are you being asked to complete this form?
We are a federal contractor or subcontractor. The law requires us to provide equal employment opportunity to qualified people with disabilities. We have a goal of having at least 7% of our workers as people with disabilities. The law says we must measure our progress towards this goal. To do this, we must ask applicants and employees if they have a disability or have ever had one. People can become disabled, so we need to ask this question at least every five years. Completing this form is voluntary, and we hope that you will choose to do so. Your answer is confidential. No one who makes hiring decisions will see it. Your decision to complete the form and your answer will not harm you in any way. If you want to learn more about the law or this form, visit the U.S. Department of Labor’s Office of Federal Contract Compliance Programs (OFCCP) website at www.dol.gov/ofccp . How do you know if you have a disability?
A disability is a condition that substantially limits one or more of your “major life activities.” If you have or have ever had such a condition, you are a person with a disability.
Disabilities include, but are not limited to: Alcohol or other substance use disorder (not currently using drugs illegally) Autoimmune disorder, for example, lupus, fibromyalgia, rheumatoid arthritis, HIV/AIDS Blind or low vision Cancer (past or present) Cardiovascular or heart disease Celiac disease Cerebral palsy Deaf or serious difficulty hearing Diabetes Disfigurement, for example, disfigurement caused by burns, wounds, accidents, or congenital disorders Epilepsy or other seizure disorder Gastrointestinal disorders, for example, Crohn's Disease, irritable bowel syndrome Intellectual or developmental disability Mental health conditions, for example, depression, bipolar disorder, anxiety disorder, schizophrenia, PTSD Missing limbs or partially missing limbs Mobility impairment, benefiting from the use of a wheelchair, scooter, walker, leg brace(s) and/or other supports Nervous system condition, for example, migraine headaches, Parkinson’s disease, multiple sclerosis (MS) Neurodivergence, for example, attention-deficit/hyperactivity disorder (ADHD), autism spectrum disorder, dyslexia, dyspraxia, other learning disabilities Partial or complete paralysis (any cause) Pulmonary or respiratory conditions, for example, tuberculosis, asthma, emphysema Short stature (dwarfism) Traumatic brain injury
Disability Status Select... PUBLIC BURDEN STATEMENT: According to the Paperwork Reduction Act of 1995 no persons are required to respond to a collection of information unless such collection displays a valid OMB control number. This survey should take about 5 minutes to complete.
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