PowerToFly
Loan Documentation and Processing Manager AVP
PowerToFly, New Castle, Pennsylvania, United States, 16108
The Loan Doc & Proc Mgr provides full leadership and supervisory responsibility. Provides operational/service leadership and direction to team(s). Applies in-depth disciplinary knowledge through provision of value-added perspectives or advisory services. May contribute to the development of new techniques, models and plans within area of expertise. Strong communication and diplomacy skills are required. Generally, has responsibility for volume, quality, timeliness of end results and shared responsibility for planning and budgets. Work affects an entire area, which eventually affects the overall performance and effectiveness of the sub-function/job family. Full supervisory responsibility, ensuring motivation and development of team through professional leadership to include duties such as performance evaluation, compensation, hiring, disciplinary terminations as well as direction of daily tasks and responsibilities.
Individual must be accountable, ethical, results-oriented, trustworthy, and credible.
This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.
Responsibilities
This role will manage preparing and reviewing loan documentation while providing support to a variety of tasks related to the loan process
Activities will include independently processing and closing loans within a complex loan operations environment.
This role integrates subject matter and industry expertise within the loan documentation area. Demonstrates a comprehensive understanding of how the loan function collectively integrates to contribute to achieving overall business goals
Provides value-added perspective or advice that contributes to the development of new techniques, and the improvement of the loan documentation processes for the area
Applies in-depth knowledge of concepts and procedures within own area to resolve issues related to loan documentation processes
Responsible for escalating control gaps and issues to senior management. Identifies loan related control deficiencies and implements appropriate procedures and solutions to mitigate any risk or control losses
Resolves complex problems where the analysis of situations or data requires an in-depth evaluation of loan procedures and industry standards
Provides judgment based on analysis of factual information in complicated and unique situations, mostly but not limited to the loan documentation process
Identifies opportunities to improve processes, increase efficiency and reduce expenses
Influences decisions through advice, counsel and/or facilitating services to others in area of specialization
Assumes informal/formal leadership role within the team, is involved in the coaching and training of new recruits, provides guidance and support to junior staff
Creates, develops, and maintains effective relationships with colleagues, management, internal/external clients, and stakeholders, and seeks to understand their needs and provides solutions
Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues
Qualifications
5 - 8 years of experience
Reasonable knowledge of Business Processes, Systems and Tools used in the Loan Process
Demonstrate understanding of Loan Processes, Procedures, Products and Services
General awareness of managing, preparing, and reviewing loan documentation
Adequate ability to identify, mitigate, manage, resolve, and escalation risks and issues
Awareness of risk types, policies and control measures and processes
Comply with applicable laws, rules, and regulations, and adhering to Policies
Education
Bachelor’s/University degree or equivalent experience
Job Family Group: Operations - Transaction Services
Job Family: Loan Documentation and Processing
Time Type: Full time
Primary Location: New Castle Delaware United States
Primary Location Full Time Salary Range: $78,080.00 - $117,120.00
In addition to salary, Citi’s offerings may also include, for eligible employees, discretionary and formulaic incentive and retention awards. Citi offers competitive employee benefits, including: medical, dental & vision coverage; 401(k); life, accident, and disability insurance; and wellness programs. Citi also offers paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays. For additional information regarding Citi employee benefits, please visit citibenefits.com. Available offerings may vary by jurisdiction, job level, and date of hire.
Anticipated Posting Close Date: Nov 28, 2025
Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.
If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi. View Citi’s EEO Policy Statement and the Know Your Rights poster.
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Individual must be accountable, ethical, results-oriented, trustworthy, and credible.
This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.
Responsibilities
This role will manage preparing and reviewing loan documentation while providing support to a variety of tasks related to the loan process
Activities will include independently processing and closing loans within a complex loan operations environment.
This role integrates subject matter and industry expertise within the loan documentation area. Demonstrates a comprehensive understanding of how the loan function collectively integrates to contribute to achieving overall business goals
Provides value-added perspective or advice that contributes to the development of new techniques, and the improvement of the loan documentation processes for the area
Applies in-depth knowledge of concepts and procedures within own area to resolve issues related to loan documentation processes
Responsible for escalating control gaps and issues to senior management. Identifies loan related control deficiencies and implements appropriate procedures and solutions to mitigate any risk or control losses
Resolves complex problems where the analysis of situations or data requires an in-depth evaluation of loan procedures and industry standards
Provides judgment based on analysis of factual information in complicated and unique situations, mostly but not limited to the loan documentation process
Identifies opportunities to improve processes, increase efficiency and reduce expenses
Influences decisions through advice, counsel and/or facilitating services to others in area of specialization
Assumes informal/formal leadership role within the team, is involved in the coaching and training of new recruits, provides guidance and support to junior staff
Creates, develops, and maintains effective relationships with colleagues, management, internal/external clients, and stakeholders, and seeks to understand their needs and provides solutions
Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues
Qualifications
5 - 8 years of experience
Reasonable knowledge of Business Processes, Systems and Tools used in the Loan Process
Demonstrate understanding of Loan Processes, Procedures, Products and Services
General awareness of managing, preparing, and reviewing loan documentation
Adequate ability to identify, mitigate, manage, resolve, and escalation risks and issues
Awareness of risk types, policies and control measures and processes
Comply with applicable laws, rules, and regulations, and adhering to Policies
Education
Bachelor’s/University degree or equivalent experience
Job Family Group: Operations - Transaction Services
Job Family: Loan Documentation and Processing
Time Type: Full time
Primary Location: New Castle Delaware United States
Primary Location Full Time Salary Range: $78,080.00 - $117,120.00
In addition to salary, Citi’s offerings may also include, for eligible employees, discretionary and formulaic incentive and retention awards. Citi offers competitive employee benefits, including: medical, dental & vision coverage; 401(k); life, accident, and disability insurance; and wellness programs. Citi also offers paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays. For additional information regarding Citi employee benefits, please visit citibenefits.com. Available offerings may vary by jurisdiction, job level, and date of hire.
Anticipated Posting Close Date: Nov 28, 2025
Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.
If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi. View Citi’s EEO Policy Statement and the Know Your Rights poster.
#J-18808-Ljbffr