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Booksy Inc.

Retention Strategy Lead - Customer Success

Booksy Inc., Poland, New York, United States

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A dynamic tech company located in New York is seeking a Customer Success Retention Manager to enhance customer engagement and retention strategies. You will lead a team focused on reducing churn and improving renewal rates. The ideal candidate has extensive leadership experience in customer success, strong analytical skills, and a comprehensive understanding of SaaS lifecycles. This role is pivotal in influencing product and operations to ensure a strong customer relationship. Join a vibrant team dedicated to making a significant impact on customer success. #J-18808-Ljbffr