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CCI Systems

Permit Specialist

CCI Systems, Iron Mountain, Michigan, United States, 49801

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Why CCI? CCI Systems, Inc. is an Employee‑Owned Telecommunications Company based in Iron Mountain, MI with 60+ years of industry knowledge and experience. Our outstanding team‑based work culture and environment has allowed us to grow, develop, and retain long‑term employees. We offer a comprehensive benefits package, competitive pay, flexibility, paid on‑the‑job training, overtime, professional development, and inspire you to be bold, yet accountable. We value our employee’s hard work and determination and

REWARD

results all while having fun!

Our Mission Our mission is to make life better by connecting people through innovative communication systems.

Position Overview We are seeking Permit Specialists to play a crucial role in overseeing the permitting process for obtaining public rights‑of‑way and utility pole permits for infrastructure projects, ensuring compliance with relevant laws to achieve permit approvals. They serve as a critical liaison between government entities, utility companies, and construction teams to facilitate smooth and efficient progress of permit approvals within the designated right‑of‑way areas.

Responsibilities

Receive and enter incoming work from various sources (email, PDFs, paper, FTP sites, customer databases, etc.) into online database software accurately, and within established timeframes.

Manage the preparation of all necessary documentation for permit submissions, including applications, maps, and legal descriptions. Ensure that all permitting documentation is accurate, complete, and in compliance with regulatory standards.

Liaise with governmental agencies, utility companies, and other stakeholders to coordinate right‑of‑way activities and ensure compliance with all applicable laws and ordinances.

Maintain accurate records and documentation of permits, including associated plans and maps, ensuring that all documents are current and properly filed.

Work on multiple permitting projects, ensuring that they progress on schedule, within budget, and in accordance with permit conditions.

Oversee and manage the processing of permit fees and invoices, ensuring accurate and timely billing, payment tracking, and reconciliation for all right‑of‑way permit‑related transactions.

Address and resolve revisions, conditions, conflicts, or disputes that arise during the permitting approval process.

Assist with the planning and coordination of all aerial and under permit activities, ensuring compliance with local, state, and federal regulations. Oversee the development and implementation of strategic plans to acquire necessary permits in a timely and cost‑effective manner.

Act as the primary point of contact for internal stakeholders, including government agencies, utility companies, and landowners, to negotiate terms and facilitate the permit acquisition process. Build and maintain relationships to ensure smooth project progression.

Analyze permit data to identify trends, efficiencies, and areas for improvement, and develop ad‑hoc reports to support decision‑making and strategic planning for department management and permitting teams.

Set up and manage internal projects using workflow management software, ensuring that all necessary tasks are defined, appropriately assigned, and integrated into the project timeline for efficient execution and tracking.

Provide leadership assistance and direction to the permitting teams and other departments, setting clear goals and expectations.

Continuously evaluate and improve permitting processes and procedures. Implement best practices and leverage technology to increase efficiency, reduce errors, and streamline operations.

Other duties or special projects, as assigned.

Qualifications

Associate degree in Business Administration or related field preferred.

5+ years of experience in Utility Right‑of‑way permitting.

National Electrical Safety Code (NESC) certifications.

Proficient knowledge of O‑Calc Pro, NJUNS, ALDEN, and AutoCAD software.

Proficient knowledge of utility pole infrastructure and the make‑ready processes.

Proficient knowledge of railroad permitting processes.

Proficiency in understanding and applying local, state, and federal right‑of‑way regulations and standards.

Proficiency in understanding and applying utility pole regulations and standards.

Ability to manage multiple complex projects, coordinate multiple tasks, and maintain schedules and budgets.

Skilled in negotiating with property owners, public officials, and contractors, and resolving disputes effectively.

Strong analytical skills to assess permit applications, interpret data, and make informed decisions.

Excellent verbal and written communication abilities for clear and concise interaction with various stakeholders.

Familiarity with GIS software, workflow management systems, and other technical tools used in permit coordination.

Meticulous attention to detail in reviewing applications, plans, and legal documents related to ROW/easements and pole owners.

Experience working in a fast‑paced environment with multiple teams, providing guidance and ensuring proper training.

Strong customer service skills to assist applicants and maintain positive relations with the public and other agencies.

Ability to adapt to changing laws, technologies, and environments within the scope of right‑of‑way permit management and infrastructure development.

The capacity to effectively prioritize and manage tasks with minimal supervision, maintaining productivity and meeting deadlines in a remote work environment.

Knowledge of cable and fiber‑optic design and basic construction practices.

Shift Full‑time, Monday – Friday between the hours of 8:30 am – 5:00 pm CST. Must be flexible, and willing and able to work outside normal business hours, as necessary.

Additional Information

Will require 50% of travel.

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