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Purple

Showroom Manager - Twelve Oaks Mall

Purple, Novi, Michigan, United States, 48377

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Purple is a digitally-native vertical brand with a mission to help people feel and live better through innovative comfort solutions. To us, comfort means more than great products, it means empowering every employee to feel comfortable being themselves. We believe your career at Purple will be a one-of-a-kind “Career in Comfort” because our workforce is one-of-a-kind. We are committed to a culture of collaboration where every voice is heard and understood. As an innovation company at our core, we believe a diversity workforce brings better insights, solutions and products and serves as the backbone to bettering our company. Join with us as we add to our team of exceptional individuals who will help us take over the world — one mattress at a time.

Compensation $59,500 - $70,000

Job Summary Purple is growing, and we are looking for a friendly, communicative, and customer service-oriented manager to oversee daily operations at our store location. In this position, you will play a pivotal role in managing our team of retail associates, interfacing with our customers, and contributing to the overall success and profitability of the store.

Essential Duties and Responsibilities Drive Sales & KPIs

Make strategic and operational decisions that align with Purple’s values

Drive sales and results through sales strategies to meet Purple’s performance metrics

Establish clear goals, consistently monitor progress, and track store performance

Take ownership of personal and team sales and performance results

Hold team accountable for personal sales performance and productivity

Create optimized store schedules that align staffing with peak times to maximize sales

Ability to work a flexible schedule including evenings, weekends, and holidays

Hire and Develop Talent

Recruit, hire, and develop top talent

Coach, model, and deliver selling behavior that aligns with Purple’s strategy

Foster a positive work environment where employees enjoy coming to work

Manage and lead a team of approximately 4-5 associates

Uphold Visual and Operational Standards

Adheres to all Purple retail policies including safety and operational standards

Utilize company resources to prepare and set up visual marketing displays and promotional materials

Create a customer centric and solution-oriented environment

Ability to learn and communicate product knowledge to match customer’s needs

Exemplify and lead with company values (i.e. safety, community, communication, development, accountability and innovation)

Required Skills, Education and Experience

Minimum of high school diploma; bachelor’s degree strongly preferred

5+ years of experience working in a retail environment, ideally in a store manager role

Be comfortable learning & adapting to new technology

Excellent interpersonal communication capabilities

Customer service-oriented attitude

Ability to stay organized and manage time effectively

Strengths in leadership, management, team building, and problem solving

Understanding of basic business management functions

Enthusiasm and a positive attitude

Proven competencies in effective communication and management

Willingness to learn and tackle new challenges

Physical Requirements

Ascending or descending ladders, stairs, ramps, and the like

Moving self in different positions to accomplish tasks in various environments

Communicating with others to exchange information

Remaining in a stationary position, often standing for prolonged periods

Moving about to accomplish tasks or moving from one worksite to another, reaching or bending repeatedly

Adjusting or moving objects up to 50 pounds in all directions; capability to lift up to 200 pounds via team lift or equipment

Repeating motions that may include the wrists, hands and/or fingers

Operating power tools, depending on position

Assessing the accuracy, neatness and thoroughness of the work assigned

Benefits and Perks

Medical, Dental, Vision

401(k) Match

Flexible PTO

Earn a Mattress

Purple Swag

Amazing Purple Products

Why Work at Purple?

Make your mark: We value innovative thinking. At Purple, you will be empowered to bring your ideas to life as we work together to improve people’s lives through comfort.

Gain unique experience: Be a part of one of the fastest growing companies in Utah! The contributions you make will matter at Purple as the company continues to grow with you.

Awesome culture: Join the tight-knit team at Purple and you can enjoy working alongside industry experts, making close friends, and annual employee appreciation events.

Purple provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment.

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