Senior CX Strategy & AI Solutions Lead

A leading digital consultancy is seeking an experienced Associate Principal, CX Application Strategy to drive digital and AI transformation initiatives within their global contact center operations. This pivotal leadership role involves shaping client recommendations for superior business outcomes and working closely with product teams. The ideal candidate will have over 5 years of experience in management consulting or technology strategy, strong analytical skills, and a deep understanding of customer experience technology. The offered salary ranges from $140,000 to $200,000 USD. #J-18808-Ljbffr