Boys Town
Join to apply for the
Family Service Consultant
role at
Boys Town .
Provides in‑home intervention to children and their families utilizing a skill‑based, solution‑focused model to help families adopt positive solutions to problems through the teaching of skills and behavioral techniques, accessing community resources and support.
Responsibilities & Duties
Develops and maintains effective working relationships with families and with community service resources, including medical professionals, public welfare personnel, lawyers, therapists, law enforcement staff, school officials, neighbors, and religious and youth organization representatives, utilizing referral sources as necessary.
Provides screening and assessment to determine program eligibility and identifies areas to address in the service plan if applicable.
Provides training and support in the development and utilization of functional skills to families with problems and individuals associated with the families.
Assesses problems and provides care to youth and families; monitors individual and family progress in the attainment of predetermined goals and provides regular review and update of service plans.
May provide outreach and prevention services to include increasing community awareness and offering informational and educational service programs to youth and families as required.
Maintains appropriate level of direct contact with families per program requirements and remains available to families 24/7 for crisis intervention as needed.
Provides consumers, including school personnel and others working with children served by the program, training in the management of difficult behaviors.
Promotes family self‑determination by assisting family in identifying and accessing community services and resources.
Educates families on the needs of good physical health, quality medical attention and preventive health care.
Assists families in building on their spiritual and religious beliefs or practices as a source of strength to reach their goals.
Promotes a culture of professionalism through role modeling and respect.
Meets with families and children at various locations; utilizes own vehicle to travel to work destinations and to transport youth as authorized.
Administrative Functions
Prepares and submits reports and recommendations concerning case load status, budget requests, changes in service plans, and any unusual incidents that occur in the operation of the program.
Reports any critical incidents involving family members or staff according to standard reporting guidelines.
Prepares proper documentation and service plans in a timely manner as defined by the program.
Implements feedback from supervisor.
Ensures compliance with all contractual, regulatory, program, and accrediting body standards.
Notifies supervisor of changes in professional status or standing that may affect job status or program compliance including driving record, driver’s license suspension, vehicle insurance cancellation, and missed mandatory training.
May be trained to become a certified Common Sense Parenting Instructor and, as a certified instructor, may be asked to conduct Common Sense Parenting courses at designated locations as assigned.
Knowledge, Skills, and Abilities
Solid understanding of the philosophy and function of public assistance and social services systems; knowledge of recognized interventions such as risk assessment and crisis intervention to address identified service needs.
Knowledge of regulatory requirements pertaining to youth care and the ability to learn, apply, and explain complex regulations and policies governing child welfare processes and services.
Ability to function independently with flexibility, personal integrity, and the ability to work effectively with youth, staff, and support agencies.
Knowledge of community resources and service providers available in the geographical area; knowledge of the functions and services of the community organizations and related human services.
Ability to communicate with individuals at all levels in the organization and with external business contacts in an articulate, professional manner while maintaining necessary confidentiality.
Computer skills in Microsoft Office.
Knowledge of Boys Town model and fidelity of care.
Safe and Effective Services
Adheres to policies related to safety and boundaries with service recipients.
Attends safety and abuse risk management training as assigned.
Adheres to procedures related to managing high‑risk activities and supervising service recipients.
Reports suspicious or inappropriate behaviors and policy violations.
Follows mandated abuse reporting requirements.
Required Qualifications
College degree in Human Services or related field; or an associate’s degree with a minimum of 4 years of experience working with children and families (state‑specific variations apply).
Minimum 1 year of experience including working with children and families.
Valid driver’s license with a good driving record.
Pass an annual Motor Vehicle Registration (MVR) check.
Ability to provide own transportation; mileage reimbursed.
Meet auto insurance requirements established by Boys Town policy and/or state and local laws.
Availability to provide crisis response; must be able to work non‑traditional business hours including early mornings, nights, weekends, and holidays.
Some areas may require bilingual skills.
May be trained to become a State Approved Family Team Decision Meeting and/or Youth Transition Decision Making Facilitator and may conduct facilitated meetings as assigned.
Certification or licensure may be required based on Affiliate Site location, local contracts, or federal/state contract requirements.
Preferred Qualifications
Experience working with children and families in community‑based programs or Boys Town programs.
Diversity Diversity is more than a commitment at Boys Town—it is the foundation of who we are and what we do. At Boys Town, we cultivate a culture of inclusion for all employees that respects their individual strengths, views, and experiences. We believe our differences enable us to be a better team—one that makes better decisions, drives innovation, and delivers better business results.
About Boys Town Boys Town has been changing the way America cares for children and families since 1917. With over a century of service, our employees have helped grow from a small boardinghouse in downtown Omaha, Nebraska, into one of the largest national child and family care organizations in the country. Our services also extend into healthcare and research, offering a wide range of career opportunities. We provide benefits including medical, mental health, retirement, tuition assistance, and more. Working at Boys Town is more than just a job—it is a way of life.
Equal Employment Opportunity This advertisement describes the general nature of work to be performed and does not include an exhaustive list of all duties, skills, or abilities required. Boys Town is an equal employment opportunity employer and participates in the E‑Verify program. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity and/or expression, national origin, age, disability, or veteran status. To request a disability‑related accommodation in the application process, contact us at 1‑877‑639‑6003.
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Family Service Consultant
role at
Boys Town .
Provides in‑home intervention to children and their families utilizing a skill‑based, solution‑focused model to help families adopt positive solutions to problems through the teaching of skills and behavioral techniques, accessing community resources and support.
Responsibilities & Duties
Develops and maintains effective working relationships with families and with community service resources, including medical professionals, public welfare personnel, lawyers, therapists, law enforcement staff, school officials, neighbors, and religious and youth organization representatives, utilizing referral sources as necessary.
Provides screening and assessment to determine program eligibility and identifies areas to address in the service plan if applicable.
Provides training and support in the development and utilization of functional skills to families with problems and individuals associated with the families.
Assesses problems and provides care to youth and families; monitors individual and family progress in the attainment of predetermined goals and provides regular review and update of service plans.
May provide outreach and prevention services to include increasing community awareness and offering informational and educational service programs to youth and families as required.
Maintains appropriate level of direct contact with families per program requirements and remains available to families 24/7 for crisis intervention as needed.
Provides consumers, including school personnel and others working with children served by the program, training in the management of difficult behaviors.
Promotes family self‑determination by assisting family in identifying and accessing community services and resources.
Educates families on the needs of good physical health, quality medical attention and preventive health care.
Assists families in building on their spiritual and religious beliefs or practices as a source of strength to reach their goals.
Promotes a culture of professionalism through role modeling and respect.
Meets with families and children at various locations; utilizes own vehicle to travel to work destinations and to transport youth as authorized.
Administrative Functions
Prepares and submits reports and recommendations concerning case load status, budget requests, changes in service plans, and any unusual incidents that occur in the operation of the program.
Reports any critical incidents involving family members or staff according to standard reporting guidelines.
Prepares proper documentation and service plans in a timely manner as defined by the program.
Implements feedback from supervisor.
Ensures compliance with all contractual, regulatory, program, and accrediting body standards.
Notifies supervisor of changes in professional status or standing that may affect job status or program compliance including driving record, driver’s license suspension, vehicle insurance cancellation, and missed mandatory training.
May be trained to become a certified Common Sense Parenting Instructor and, as a certified instructor, may be asked to conduct Common Sense Parenting courses at designated locations as assigned.
Knowledge, Skills, and Abilities
Solid understanding of the philosophy and function of public assistance and social services systems; knowledge of recognized interventions such as risk assessment and crisis intervention to address identified service needs.
Knowledge of regulatory requirements pertaining to youth care and the ability to learn, apply, and explain complex regulations and policies governing child welfare processes and services.
Ability to function independently with flexibility, personal integrity, and the ability to work effectively with youth, staff, and support agencies.
Knowledge of community resources and service providers available in the geographical area; knowledge of the functions and services of the community organizations and related human services.
Ability to communicate with individuals at all levels in the organization and with external business contacts in an articulate, professional manner while maintaining necessary confidentiality.
Computer skills in Microsoft Office.
Knowledge of Boys Town model and fidelity of care.
Safe and Effective Services
Adheres to policies related to safety and boundaries with service recipients.
Attends safety and abuse risk management training as assigned.
Adheres to procedures related to managing high‑risk activities and supervising service recipients.
Reports suspicious or inappropriate behaviors and policy violations.
Follows mandated abuse reporting requirements.
Required Qualifications
College degree in Human Services or related field; or an associate’s degree with a minimum of 4 years of experience working with children and families (state‑specific variations apply).
Minimum 1 year of experience including working with children and families.
Valid driver’s license with a good driving record.
Pass an annual Motor Vehicle Registration (MVR) check.
Ability to provide own transportation; mileage reimbursed.
Meet auto insurance requirements established by Boys Town policy and/or state and local laws.
Availability to provide crisis response; must be able to work non‑traditional business hours including early mornings, nights, weekends, and holidays.
Some areas may require bilingual skills.
May be trained to become a State Approved Family Team Decision Meeting and/or Youth Transition Decision Making Facilitator and may conduct facilitated meetings as assigned.
Certification or licensure may be required based on Affiliate Site location, local contracts, or federal/state contract requirements.
Preferred Qualifications
Experience working with children and families in community‑based programs or Boys Town programs.
Diversity Diversity is more than a commitment at Boys Town—it is the foundation of who we are and what we do. At Boys Town, we cultivate a culture of inclusion for all employees that respects their individual strengths, views, and experiences. We believe our differences enable us to be a better team—one that makes better decisions, drives innovation, and delivers better business results.
About Boys Town Boys Town has been changing the way America cares for children and families since 1917. With over a century of service, our employees have helped grow from a small boardinghouse in downtown Omaha, Nebraska, into one of the largest national child and family care organizations in the country. Our services also extend into healthcare and research, offering a wide range of career opportunities. We provide benefits including medical, mental health, retirement, tuition assistance, and more. Working at Boys Town is more than just a job—it is a way of life.
Equal Employment Opportunity This advertisement describes the general nature of work to be performed and does not include an exhaustive list of all duties, skills, or abilities required. Boys Town is an equal employment opportunity employer and participates in the E‑Verify program. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity and/or expression, national origin, age, disability, or veteran status. To request a disability‑related accommodation in the application process, contact us at 1‑877‑639‑6003.
#J-18808-Ljbffr