Concord
An AI-first company based in Austin, TX, is looking for a Customer Success Manager to drive customer engagement and success. This role involves owning the end-to-end customer experience, from onboarding to renewal, leveraging AI tools to enhance customer strategies. Ideal candidates will possess 3+ years of relevant experience, strong communication skills, and the ability to collaborate effectively with cross-functional teams. This is a full-time, in-office position, where you’ll help define new Customer Success practices in a rapidly evolving field.
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