ReadyOntario
Animal Care Manager
Annual Salary Range: $95,000 - $115,000
Placement within this range is dependent on qualifications, experience, and ultimately established by the ARC Board of Directors.
Are you passionate about serving the community and supporting a team that is committed to making a positive impact? The Animal Resource Center of the Inland Empire is seeking a skilled, compassionate, and experienced individual to join the organization to be a part of a collaborative environment where your skills can make a difference. If you are interested in the honorable profession of public service, join in this unique opportunity as an Animal Care Manager.
Under general direction, plans, organizes, oversees, coordinates, and manages the daily operations and services of the animal shelter, including animal care, behavior and enrichment programs, adoptions, rescue coordination, and client services. Coordinates assigned functions with shelter staff, other agency personnel, external agencies, and the public, and provide highly responsible and complex administrative support to the Assistant Director of Animal Services.
Procedures
The Eligibility List will consist of both internal and external applicants who meet the qualifications and successfully complete any required selection processes.
The hiring department has the discretion to consider internal applicants on the Eligibility List prior to considering external candidates on the Eligibility List.
The Animal Resource Center of the Inland Empire serves the right, if necessary, to accept only the first one hundred (100) applications from applicants that meet the qualification guidelines below.
Completed applications will be reviewed and only qualified applicants whose qualifications best meet or exceed the requirements of the position and needs of ARC will be invited to participate further in the selection process.
Hiring Authority The ARC Executive Director of Animal Services will serve as the ultimate hiring authority.
The ARC is not employed by the City of Ontario nor any other agency members.
The successful candidate will be an at-will employee of the Animal Resource Center of the Inland Empire and ultimately they will be appointed by and serve under the ARC Executive Director of Animal Services.
Key Responsibilities
Plan, organize, and manage the daily operations and services of the animal shelter; including medical services, customer service, and administrative practices across multiple shifts.
Oversee the provision of proper vaccinations and microchipping to animals prior to adoption and to impounded animals to prevent the spread of disease.
Supervise and coordinate customer service operations, including adoptions and licensing, the collection of delinquent fees and penalties, and the adjudication of public complaints.
Supervise and monitor the work of operational personnel assigned to the animal shelter by explaining codes and requirements, investigating complaints, and evaluating staff performance.
Supervise the care of animals brought to the animal shelter; supervise the administration of and administer humane euthanasia according to established procedures and federal and state laws.
Confer with Assistant Director of Animal Services regarding agency services, customer call levels, division problems, and operating procedures.
Support division supervisory staff with scheduling and shift coverage, based on available personnel, employee absences, public health hazards, and other emergencies.
Identify training needs for personnel and supervise the conduct of training sessions for all personnel on such subjects as animal care, ordinance intent, loading, and animal capture.
Review inspection results within subordinates' assigned areas to ensure adherence to codes and regulations governing feeding, sanitation, safety, security, and the quarantining of animals.
Perform daily inspections of Animal Services facilities to ensure health and welfare of animals; authorize treatment of sick, injured and terminal animals.
Prepare and submit budget requests; ensure operations are maintained within established budget by reviewing and approving requests for overtime, equipment replacement, supplies, building upgrades, and equipment repairs.
Participate in a range of community education and outreach programs in order to provide assistance, as needed.
Perform other related duties as assigned.
Education and Experience Any combination of education and/or experience that provides the required knowledge, skills, and abilities to perform the essential functions of the position. A typical combination includes:
High school diploma or recognized equivalent.
Three (3) years of professional experience in a public organization related to animal control, sheltering, public services, animal services, social services, healthcare, or a related field.
Licenses
Individuals must be physically capable of operating a motor vehicle safely and possess a valid Class C California Driver’s License OR be able to demonstrate the ability to travel on scheduled or unscheduled visits to various locations which may or may not be reachable by public transportation. This requirement applies at the time of appointment and throughout employment in this classification.
Acceptable driving record at the time of appointment and throughout employment.
Desirable Certifications
Possession of a recognized Euthanasia by Injection (EBI) certification issued by an approved provider.
Possession of a Fear Free Sheltering certificate.
Special Requirements Ability to work various schedules including day, evening, night, weekend, and holiday shifts as needed.
How to Apply Apply online by clicking on the "Apply" link at the top of this announcement. If this is the first time applying for a position using governmentjobs.com you will be prompted to create a new user account, otherwise log in with your user name and password. Your application and responses to any supplemental questions will be used to evaluate your qualifications for this position. It is suggested that your application include the following:
List any relevant experience and education that demonstrates that you qualify for the position.
List all periods of employment for at least the past 10 years, beginning with your most recent or present employer (including, if applicable, all employment with the City of Ontario).
Separately list each position held, including different positions with the same employer.
A resume may be attached to your application but will not substitute for the proper completion of your application. Applications that are not properly completed may be rejected.
NOTE: Transcripts from colleges, universities or technical schools outside of the United States must be assessed for U.S. equivalency by a NACES educational credential evaluation service. Failure to provide a transcript or credential evaluation report will result in your application being rejected and you will not be able to continue in the selection process for this position.
Supplemental Questions To complete your application for this position, you will be prompted to respond to supplemental questions. This information will be used as part of the application screening and selection process and is designed to help you present your qualifications for this position. This may include a selection step in which your application and supplemental questions are reviewed and scored by a panel of raters familiar with this position.
Incomplete responses, false statements, omission, or partial information may result in disqualification from the selection process. Your responses should be consistent with the information provided on your application.
Please provide succinct, concise, descriptive, and detailed information for each question. If you have no experience, write "no experience" for the appropriate question.
Email Notices Email is the primary way that the Human Resources or Hiring Department will communicate with you. Please check your email account (including the SPAM folder) on a regular basis for any emails related to the application or selection process. Emails from the City of Ontario will come from "@ontarioca.gov" or "governmentjobs.com." If you change your email address after submitting your application, please visit governmentjobs.com and update your profile.
Frequently Asked Questions If you have any additional questions regarding the application process, please refer to our Frequently Asked Questions page.
#J-18808-Ljbffr
Placement within this range is dependent on qualifications, experience, and ultimately established by the ARC Board of Directors.
Are you passionate about serving the community and supporting a team that is committed to making a positive impact? The Animal Resource Center of the Inland Empire is seeking a skilled, compassionate, and experienced individual to join the organization to be a part of a collaborative environment where your skills can make a difference. If you are interested in the honorable profession of public service, join in this unique opportunity as an Animal Care Manager.
Under general direction, plans, organizes, oversees, coordinates, and manages the daily operations and services of the animal shelter, including animal care, behavior and enrichment programs, adoptions, rescue coordination, and client services. Coordinates assigned functions with shelter staff, other agency personnel, external agencies, and the public, and provide highly responsible and complex administrative support to the Assistant Director of Animal Services.
Procedures
The Eligibility List will consist of both internal and external applicants who meet the qualifications and successfully complete any required selection processes.
The hiring department has the discretion to consider internal applicants on the Eligibility List prior to considering external candidates on the Eligibility List.
The Animal Resource Center of the Inland Empire serves the right, if necessary, to accept only the first one hundred (100) applications from applicants that meet the qualification guidelines below.
Completed applications will be reviewed and only qualified applicants whose qualifications best meet or exceed the requirements of the position and needs of ARC will be invited to participate further in the selection process.
Hiring Authority The ARC Executive Director of Animal Services will serve as the ultimate hiring authority.
The ARC is not employed by the City of Ontario nor any other agency members.
The successful candidate will be an at-will employee of the Animal Resource Center of the Inland Empire and ultimately they will be appointed by and serve under the ARC Executive Director of Animal Services.
Key Responsibilities
Plan, organize, and manage the daily operations and services of the animal shelter; including medical services, customer service, and administrative practices across multiple shifts.
Oversee the provision of proper vaccinations and microchipping to animals prior to adoption and to impounded animals to prevent the spread of disease.
Supervise and coordinate customer service operations, including adoptions and licensing, the collection of delinquent fees and penalties, and the adjudication of public complaints.
Supervise and monitor the work of operational personnel assigned to the animal shelter by explaining codes and requirements, investigating complaints, and evaluating staff performance.
Supervise the care of animals brought to the animal shelter; supervise the administration of and administer humane euthanasia according to established procedures and federal and state laws.
Confer with Assistant Director of Animal Services regarding agency services, customer call levels, division problems, and operating procedures.
Support division supervisory staff with scheduling and shift coverage, based on available personnel, employee absences, public health hazards, and other emergencies.
Identify training needs for personnel and supervise the conduct of training sessions for all personnel on such subjects as animal care, ordinance intent, loading, and animal capture.
Review inspection results within subordinates' assigned areas to ensure adherence to codes and regulations governing feeding, sanitation, safety, security, and the quarantining of animals.
Perform daily inspections of Animal Services facilities to ensure health and welfare of animals; authorize treatment of sick, injured and terminal animals.
Prepare and submit budget requests; ensure operations are maintained within established budget by reviewing and approving requests for overtime, equipment replacement, supplies, building upgrades, and equipment repairs.
Participate in a range of community education and outreach programs in order to provide assistance, as needed.
Perform other related duties as assigned.
Education and Experience Any combination of education and/or experience that provides the required knowledge, skills, and abilities to perform the essential functions of the position. A typical combination includes:
High school diploma or recognized equivalent.
Three (3) years of professional experience in a public organization related to animal control, sheltering, public services, animal services, social services, healthcare, or a related field.
Licenses
Individuals must be physically capable of operating a motor vehicle safely and possess a valid Class C California Driver’s License OR be able to demonstrate the ability to travel on scheduled or unscheduled visits to various locations which may or may not be reachable by public transportation. This requirement applies at the time of appointment and throughout employment in this classification.
Acceptable driving record at the time of appointment and throughout employment.
Desirable Certifications
Possession of a recognized Euthanasia by Injection (EBI) certification issued by an approved provider.
Possession of a Fear Free Sheltering certificate.
Special Requirements Ability to work various schedules including day, evening, night, weekend, and holiday shifts as needed.
How to Apply Apply online by clicking on the "Apply" link at the top of this announcement. If this is the first time applying for a position using governmentjobs.com you will be prompted to create a new user account, otherwise log in with your user name and password. Your application and responses to any supplemental questions will be used to evaluate your qualifications for this position. It is suggested that your application include the following:
List any relevant experience and education that demonstrates that you qualify for the position.
List all periods of employment for at least the past 10 years, beginning with your most recent or present employer (including, if applicable, all employment with the City of Ontario).
Separately list each position held, including different positions with the same employer.
A resume may be attached to your application but will not substitute for the proper completion of your application. Applications that are not properly completed may be rejected.
NOTE: Transcripts from colleges, universities or technical schools outside of the United States must be assessed for U.S. equivalency by a NACES educational credential evaluation service. Failure to provide a transcript or credential evaluation report will result in your application being rejected and you will not be able to continue in the selection process for this position.
Supplemental Questions To complete your application for this position, you will be prompted to respond to supplemental questions. This information will be used as part of the application screening and selection process and is designed to help you present your qualifications for this position. This may include a selection step in which your application and supplemental questions are reviewed and scored by a panel of raters familiar with this position.
Incomplete responses, false statements, omission, or partial information may result in disqualification from the selection process. Your responses should be consistent with the information provided on your application.
Please provide succinct, concise, descriptive, and detailed information for each question. If you have no experience, write "no experience" for the appropriate question.
Email Notices Email is the primary way that the Human Resources or Hiring Department will communicate with you. Please check your email account (including the SPAM folder) on a regular basis for any emails related to the application or selection process. Emails from the City of Ontario will come from "@ontarioca.gov" or "governmentjobs.com." If you change your email address after submitting your application, please visit governmentjobs.com and update your profile.
Frequently Asked Questions If you have any additional questions regarding the application process, please refer to our Frequently Asked Questions page.
#J-18808-Ljbffr